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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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644 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago / Oakbrook Terrace
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Showing 632: English reviews
Madison Wi, United States
Reviewed 25 November 2014

I was very happy with this hotel, but i didn't get any cookies. I didn't even see them in the lobby. I liked that the hotel provided a shuttle ride to the restaurant and back and dropped us off at the theater.

Review collected in partnership with Hilton Garden Inn
New York, United States
Reviewed 21 November 2014

Great hotel the staff was particularly friendly and effective. Bed was super comfortable, breakfast was fantastic, and there was a free shuttle to Elmhurst Hospital. I arrived very late, and there was a staff member right there who checked me in immediately. I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn
Colorado Springs, United States
Reviewed 12 November 2014

My first trip to Chicago and 5 days at the Hilton Garden Inn. First and foremost very friendly staff and very clean. Dined in several times and the food was good each time but a bit slow in getting to the table. The rooms were comfortable and easy to work out of. the beds and linens were very nice and...

Review collected in partnership with Hilton Garden Inn
Alpharetta, Georgia
Reviewed 9 November 2014 via mobile

The staff could not go more out of their way to make you feel important and taken care of. Or maybe this is just what hotel service is supposed to be. Anyway, one night here this week and although the rooms are basic, they are clean. Beds are ok. Sleep number but the old version. It could do with renovation.

Farmington, Michigan
Reviewed 6 November 2014

I found the staff to be extremely helpful, and went above and beyond the call of duty, to help me when I had problems on the house computer. They also allowed me to use the exercise room after I had checked out and was waiting for a ride. I give them a 10!

Review collected in partnership with Hilton Garden Inn
Geneseo, United States
Reviewed 5 November 2014

My husband and I were in town to attend a wedding which was just a short walk across the parking lot. check-in staff was informative, quick and pleasant. Our room was clean, quiet and comfortable. Good value for the area. We would recommend this hotel to friends and family.

Review collected in partnership with Hilton Garden Inn
chicago, United States
Reviewed 4 November 2014

Great experience. The staff were excellent. I would stay at this hotel again. Anything I needed or any question I had was taken care of or answered. The breakfast was excellent. I love that they acknowledged military discount made our stay even better.

Review collected in partnership with Hilton Garden Inn
CP Indiana
Reviewed 29 October 2014

Check in was okay. We went to our room and spent 5 minutes in it because someone was working in the other room and there was a lot of pounding going on. They were good and fast at getting us another room. Breakfast was very good and the staff very helpful. We got an extended stay time because we were...

NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thank you for taking the time to post a review about our Hotel. I truly apologize for the fact that you were not serviced immediately and that you had to wait for the front desk agent to finish assisting other guests. I'm glad that you enjoyed our breakfast and that you found our staff friendly. Thank you for your business...

Reviewed 27 October 2014 via mobile

I checked in on Friday October 24th about 6 pm. Check in was friendly but slow because the clerk needed to log into computer. She did give me a bottle of water for being patient. I appreciate that and computer issues are something I deal with at work so I understand that. The thermostat was not working. The display was...

NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thank you for taking the time to post a review about your recent stay to Hilton Garden Inn Oakbrook. I am sorry you had a less than pleasant experience while in on your trip. We truly appreciate your feedback and we would love the opportunity to have you as our guest once again. Best Regards, Nicoleta Williams Assistant General Manager

Bloomington, United States
Reviewed 16 October 2014

Great hotel experience conveniently located to many Chicagoland experiences. Only complaint from me was the use of double size beds instead of Queen size beds. Hotel staff was polite, helpful, and prompt.

Review collected in partnership with Hilton Garden Inn
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thanks for taking the time to write a review about our hotel. I know many people read reviews and take a cue from guests like you. I am glad you had an overall good experience at our hotel. We think we’re in a great location – and our guests love our proximity to Mall and Downtown Chicago. Best Regards, Nicoleta...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $124 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
2 questions

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See which rooms travellers prefer

“Try the 3rd or 4th floors for a quiet night.”
 of 5 bubbles tommN3150GD, 4 Jan 2017 | Read review
“Would not recommend Room 244 until after repairs are up to standard.”
 of 5 bubbles scarletjazz, 14 Nov 2016 | Read review
“You need handicapped accessible products for an adult, as well as a 3 year old.”
 of 5 bubbles talk2me9ad2, 23 Jul 2016 | Read review
“Pick an upper floor and ask for a road side room so you can see the sunrise”
 of 5 bubbles , 27 Jun 2016 | Read review
“Get a room facing the parking lot.”
 of 5 bubbles dcurran52203, 19 May 2016 | Read review
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