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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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626 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago / Oakbrook Terrace
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Showing 614: English reviews
Bay City, United States
Reviewed 7 August 2014

Find a restaurant nearby because the Hilton needs every dollar they can get. Especially when up charging at the bar. Maybe they could make reoccurring customers with complementary waters instead of $3…. i'll drink out of the faucet.

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1Thank Jeff H
Detroit, Michigan
Reviewed 5 August 2014

The following are the primary reasons my stay was unsatisfactory: -Upon entering the hotel lobby, I could not even tell if I was in the right place. It looks like the entrance to a restaurant, not a hotel lobby. It was embarrassing, and I'm shocked that the Hilton name is on it. -The revolving door to enter the lobby was...

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Thank TravelerGuy12345
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thank you for taking the time to complete our survey. On behalf of entire team of the Hilton Garden Inn , I would like to further extend to you my sincerest apology as I understand from your comments that there were many challenges with your recent stay with us. The circumstances which you encountered were by no means typical of...

manassas, United States
Reviewed 29 July 2014

I was satisfied with my stay at Hilton Garden Inn. the room was clean, close to the elevator, family was close by. easy access from main highway. staff friendly, breakfast was excellent. also the service. I was there attending a family reunion. this survey should be 200 characters. it need to be less. many people do not have the time...

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Thank Vert S
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the staff very friendly and our breakfast to your liking. We look forward to welcoming you back to our hotel in the future.

Reviewed 23 July 2014

Our weekend stay at the Hilton Garden Inn was one of the most pleasant ones we have ever experienced. From the prompt shuttle service to the front line staff to housekeeping, everything was handled with top notch service and friendly staff. The beds were perfect also!

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Thank manahw
Crestview Hills, United States
Reviewed 16 July 2014

Good things: very nice staff, beautiful lobby, good breakfast=$12.95. Nice room and room location=trees at back of hotel. Mattress needed replacing, $3 for a bottle of water in the room=outrageous. Advice=test the bed before accepting the room, bring your own drinks/snacks because there is a refrigerator in the room.

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Thank Barbara C
Indianapolis, Indiana
Reviewed 14 July 2014

I was in Oakbrook with some family on a shopping trip and the location of this hotel is very close to Oakbrook Center where we were shopping. Upon arriving to the hotel I was pleasantly surprised to see air purifiers in the room. The room was clean and beds comfortable. I was disappointed by the hotel charging extra for the...

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Thank Sarah S
Simpsonville, United States
Reviewed 3 July 2014

Nice place to stay, but 3 dollars for a bottle of water in your room is alittle bit much. Ask for a room with a view. I had satillght dish out my window. Staff extremly helpful and friendly. It has easy excess to the Tollways, very close to shopping and dinning.

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Thank Albert B
Philadelphia, Pennsylvania
Reviewed 30 June 2014

The stay was good, but there were no free breakfast and a small bottle of water in the room cost $3 which is insane. Basic necessities should be met free of cost. I could get similar hotel with better rate and much better services.

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Thank Jaiz4C
Roselle, United States
Reviewed 27 June 2014

My husband and I stayed here recently on our wedding night. The hotel staff was very nice and the hotel itself was clean and quiet. My husband also stayed the night before the wedding and enjoyed his stay there. Though we live close, we wanted to go to brunch at Drury Lane with other family the day after the wedding....

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Thank Heather J
Fort Worth, Texas
Reviewed 23 June 2014

I was stuck in Chicago due to poor weather conditions and called the Hilton at O'Hare which was full. The gentleman I spoke with there was so helpful and didn't stop helping me until he could locate me a room. That room was at the Oakbrook Terrace Garden Inn. A short taxi ride got us there and check in was...

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Helpful?
Thank Malanda R

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $117 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would not recommend Room 244 until after repairs are up to standard.”
 of 5 bubbles scarletjazz, 14 Nov 2016 | Read review
“You need handicapped accessible products for an adult, as well as a 3 year old.”
 of 5 bubbles talk2me9ad2, 23 Jul 2016 | Read review
“Pick an upper floor and ask for a road side room so you can see the sunrise”
 of 5 bubbles , 27 Jun 2016 | Read review
“Get a room facing the parking lot.”
 of 5 bubbles dcurran52203, 19 May 2016 | Read review
“No Continental Breakfast - Could deter families”
 of 5 bubbles Slickyrick, 13 May 2016 | Read review
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