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Staybridge Suites Chicago Oakbrook Terrace

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115 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Chicago Oakbrook Terrace
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Showing 114: English reviews
Rochester, New York
Reviewed 26 July 2016

We were in town for a weekend visit to Chicago. The accommodations were clean, spacious and comfortable. The facility was modern and updated. The staff was courteous and very friendly. The only downside was lack of a pool and not enough parking to accommodate the number of guests.

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Helpful?
Thank mag2090
Reviewed 23 July 2016 via mobile

We came with the family, got a great room. It was perfect. There is a nice mall near buy (oak brook mall), a great supermarket and free parking. Just make sure you have a car, they also offer shuttle to 2 main shopping malls. You can go down town by train but for that you will need to take a...

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Thank Juliano T
Massachusetts
Reviewed 20 July 2016

I arrived late for a business meeting, checked in, and went to bed. Ten minutes into sleep someone came into my room clearly thinking it was his (he had a key and everything). He left and when I went to call front desk I was reminded that phones were out of service. I went out for a bit and in...

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Helpful?
Thank footprof
IHGService, Guest Relations Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear footprof, Thank you for your feedback. We appreciate you choosing our hotel for your business travel, and for taking the time to share your experience. It is regrettable that issues with the room key and unsatisfactory staff service prevented you from enjoying your stay. Please accept our apologies for this inconvenience. I will discuss your comments with our managers...

Reviewed 12 July 2016 via mobile

Good IHG business model concept. Nice staff. But absence of Effective Management, inability to recognize, comprehend, or address how to resolve simple Operational issues and details of managing a hotel. Issues brought to attention of front staff are rebuffed, "we will ask the property owners about your problem the next time we see them", flippantly dismissed, "you are the 10th...

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Helpful?
Thank C2RM
IHGService, Guest Relations Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear C2RM, Thank you for your feedback regarding your stay at Staybridge Suites Chicago Oakbrook Terrace, IL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service and operational management. We will address these concerns. We take all reviews positive and negative very seriously,...

San Diego, California
Reviewed 28 June 2016

The location is quiet, away from freeways and major roads. The property is attractively situated near greenbelt landscaping and a pond. The property is well maintained & clean throughout. Upon arrived, Maria ensured I was comfortable with my room and she found a quiet location on the top floor since I am a very light sleeper. I had no road...

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Thank Kyle545
Fort Worth, Texas
Reviewed 15 June 2016

Internet never mentioned that housekeeping was not available on a daily basis. Requested housekeeping on Sunday and never occurred. Finally after complaining at the front desk housekeeping did show up on Monday. For the room charges, daily housekeeping should have been included. Experienced internet access difficulties. Complementary breakfast food was average. The location was attractive to excellent restaurants and close...

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Helpful?
Thank Bob O
IHGService, Guest Relations Manager at Staybridge Suites Chicago Oakbrook Terrace, responded to this review

Dear Bob O, Thank you for your stay and for posting a review. Your feedback is extremely important as this will help us achieve our mission to provide the perfect guest experience. I apologize for the confusion in regards to our housekeeping services and I regret the inconvenience this may have caused. I am also sorry for the disappointments that...

Reviewed 8 June 2016 via mobile

Stayed here a couple of times, they never disappoint. Staff is nice, rooms are clean and big. Hotel is very quiet, nice workout room, great breakfast. Great location for restaurants and other things. Would definitely recommend.

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Thank Maurice P
Darlington, Pennsylvania
Reviewed 17 May 2016

This was our 2nd stay at this hotel - we also stayed in May 2013 - both times for graduations in the Chicago area. The hotel has a lovely lobby where they serve a warm, basic breakfast. The suites are well sized and complete with a basic kitchen (stovetop, microwave, refrigerator, dishwasher) - beds are fair. This stay included a...

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Thank sandrajoe542
Marietta, Georgia
Reviewed 9 May 2016 via mobile

Perfect spot to crash for a short or long stay. A Hot breakfast buffet is included and quite tasty. Located near EVERYTHING and great coffee available all night! Business center was accessible as well a nice lounge area for family during our late night gathering. Front desk staff was all smiles and accommodating! Thanks for the great stay

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Thank RacquelAnderson
Warner Robins, Georgia
Reviewed 7 April 2016 via mobile

The lobby was clean and the breakfast was free. Your typical breakfast selection: yogurt, breads, eggs, bacon, fruit etc. The staff was very friendly. The rooms were fairly clean. We chose this location to stay away from the hustle and bustle of downtown.

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Helpful?
Thank DGJPTexan

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Staybridge Suites Chicago-Oak Brook is an all suite upgraded hotel located ideally in the heart of the new renaissance business district of Oakbrook. Each suite, features fully-equipped kitchens complete with pots, pans, dishes and utensils. Double bed sofa sleeper in each suite. Work area is well lit with an expansive desk and ergonomical chair, free high-speed WiFi Internet in suite & throughout entire hotel. Two phone lines with a direct dial phone number and personalized voice mail. Free bountiful hot breakfast buffet is offered every morning. Tuesday, Wednesday and Thursday evening a Sundowner Reception offers a lite dinner entree with free beer, wine and sodas. Library, business center, board room, free guest laundry, fitness center and whirlpool tub. Located 20 miles from downtown Chicago/McCormick Place. Negotiated Corporate rates available. Headquarter hotel for: Joint Commission, MicroTek, SAP, Exelon, McDonald's Corp, IBM, Crowe Horwath, GE, Elkay, & BrainLab. Favored hotel for patients and visitors to Loyola Medical Center in Maywood. Free shuttle to & from office and area attractions. Free ample Parking. Motorcoach Tour groups most welcomed. Close to popular attractions Brookfield Zoo, Morton Arboretum, numerous Golf Courses, two extensive shopping malls. Pet friendly hotel (pet fees & restrictions do apply!). Guaranteed check in time is 3:00 PM daily. ... more   less 

Additional Information about Staybridge Suites Chicago Oakbrook Terrace

Address: 200 Royce Blvd, Oakbrook Terrace, IL 60181-4836
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $124 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Chicago Oakbrook Terrace 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Staybridge Suites Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Staybridge Suites Oakbrook Terrace
Oakbrook Terrace Staybridge Suites
Hotel Style:
#2 Business Hotel in Oakbrook Terrace
#4 Family Hotel in Oakbrook Terrace
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Questions & Answers

Questions? Get answers from Staybridge Suites Chicago Oakbrook Terrace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check Merican Express nearby”
 of 5 bubbles peterbergs, 29 Nov 2016 | Read review
“I was in Room # 427 and it was very nice and quiet.”
  • Bathroom
  • Kitchenette
  • Bedroom
 of 5 bubbles ParvizM2013, 7 Nov 2016 | Read review
“Every floor is quiet.”
 of 5 bubbles jirving1224, 19 Oct 2016 | Read review
“Fully recommend”
 of 5 bubbles 547marions, 1 Oct 2016 | Read review
“Be aware that daily housekeeping is not available.”
 of 5 bubbles 516bobo, 15 Jun 2016 | Read review
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