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Comfort Suites Oakbrook Terrace

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216 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Oak Lawn, Illinois
Reviewed 23 October 2014

A couple times a year my past co workers and I get together to catch up on what's been going on with our lives since we don't all work together anymore. We pick a hotel that's "central" since we all live in different cities. This time Comfort Suites in Oakbrook was picked. We were not disappointed. After we checked in...

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Helpful?
Thank Gail H
Winter Garden, Florida
Reviewed 16 October 2014

We had stayed here before and the hotel is great. Everyone that works there is friendly and professional. The rooms are very clean and the breakfast is good. Sometimes, the breakfast area gets crowded but they open two additional rooms with tables so everyone can sit and take their time to eat. Next door is Gulliver's Pizza which is convenient...

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Helpful?
Thank PLan977
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear PLann977; Thank you so much for taking time to share your experience at Comfort Suites Oakbrook Terrace with other potential travelers. We strive to provide each guest to superior customer service and I am pleased to hear we are achieving our goal. I will share your words with the rest of the staff. Hope to see you in the...

Speedway, Indiana
Reviewed 16 October 2014

We often stay in hotels/motels of this chain and it is sometimes "hit or miss". This is definitely a hit. We first stayed in September for our son's White Coat Ceremony for medical school. We had four people in a suite (our two daughters were with us). Even for four adults, it was plenty of room. Everyone with whom we...

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Helpful?
Thank PackerGirl1952
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear PackerGirl1952; I am touched by your many kind words. It truly pleases me that you have had multiple enjoyable experiences at Comfort Suites, Oakbrook Terrace. I try to instill the 'Golden Rule" mentality in my staff, Do Unto Others and You Would Have Done Unto You and I am so happy to see that it is working. We look...

London, United Kingdom
Reviewed 28 September 2014

We have recently returned from a weeks stay at this hotel and were very impressed. The manager sorted out our issue regarding our booking by email very promptly before we arrive. The breakfast was great for our needs. I would like to comment on the guy who looked after this, he worked tirelessly to make sure everything was always available...

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Helpful?
Thank syston73
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Syston73: Thank you for your kind words. We are pleased to have been a positive part of your experience in America. We strive to provide superior customer service to all of our guests and I'm pleased to hear we are succeeding! I appreciate you taking time from your schedule to post a review here and let us know how...

Reviewed 25 September 2014

I stay at this place regularly. It is in a good location, close to restaurants, shopping and near the highway for easy access for travelling. It is an excellent value for your money. There are two rooms and they are both spacious and always clean. It has a mini fridge and large TV's in both rooms. There is a delicious...

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Helpful?
Thank Lori A
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Lori A; Thank you so much for your kinds words. I will share your words with the rest of the staff. The entire staff strives to give each and every guest a pleasant stay. Thank you for letting us know we are hitting our mark. We look forward to seeing you in the future. Sincerely, Geri Mulso Assistant General...

Green Bay, Wisconsin
Reviewed 4 September 2014

The comfort suites was nice, not really good not bad. Big suite room, overall really nice looking room kinda lacking in some of the details my room had a few items left behind from previous guest (probaby just missed by the cleaning staff not a big deal) Both rooms had nice big tv's but not hd feed so the picture...

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Thank cronek28
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Cronek28; Thank you for taking time to share your experience at Comfort Suites, Oakbrook Terrace. Since we are located on a busy street we make every effort to ensure guests are aware of their booking options. In the room descriptions we do have specified either "Faces Street" or "Away from Street". Being the youngest of 7, personally, I can...

Reviewed 24 August 2014 via mobile

We stayed here in late August on a family road trip. The room was very spacious and clean. It had a new mini-fridge with a freezer two flat screen Tv's and the room already has extra pillows and blankets. The toilet and tub area is separate from the sink and quite small and cramped. The kids thought the pool was...

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1Thank MIke M
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Mike M; Thank you for taking time to share your experiences with Comfort Suites, Oakbrook Terrace. We are pleased you and your family enjoyed your stay. We are constantly upgrading and updating our suites because, well, that's where guests spend the most of their time. Thank you for noticing. We hope you choose us again the next time you...

Carroll
Reviewed 18 August 2014

Property was a little dated and had a slight smell in the hallway. Rooms were large and had been updated. The swimming pool was terrible. The water was milky, foamy and had clumps of hair. I was told by by the front desk that they were doing a deep cleaning. They should have closed the pool down! Got better through...

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Thank Brian H
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Brian H: I do apologize for the condition the pool the first time you went down. Occasionally after extreme heavy usage the pool will become, quite honestly, dirty. When this occurs we will close the pool during a deep cleaning which takes several hours for the chemicals to take effect. I am sorry that we dropped the ball with...

Heber City, Utah
Reviewed 16 August 2014

The rooms were spacious (all suites) and clean. The beds were comfortable and nicely appointed with comforters and plenty of pillows. Our room had 2 double beds and a fold out bed. There was a desk and chair for work. One flat screen TV in each room with a door to divide the rooms, so plenty of privacy with kids....

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Helpful?
1Thank Joshua J
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Joshua J; We are very pleased you and your family enjoyed your stay. I remember your girls, they are very entertaining. I am glad you enjoyed the amenities that we offer. It was truly a pleasure hosting you and your family and hope to see you in the future. Sincerely, Geri Mulso Assistant General Manager

New Providence, New Jersey
Reviewed 13 August 2014 via mobile

My wife and I stayed here for 2 nights just passing through the area and we both loved the hotel...clean, quiet, and very friendly staff. Breakfast was great! We both would stay here again the next time we are in the area!

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1Thank DC882
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear DC882; Thank you for taking time to share your experience with Comfort Suites, Oakbrook Terrace, IL. We are pleased you and your wife enjoyed your stay. Looking forward to hosting your future hotel needs. Safe Travels, Geri Mulso Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests. ... more   less 

Additional Information about Comfort Suites Oakbrook Terrace

Address: 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $110 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Oakbrook Terrace 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Oakbrook Terrace Comfort Suites
Hotel Style:
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Comfort Suites Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower number room, near front of hotel, on 1st or 3rd floor. Don't have moldy smell”
 of 5 bubbles H5960MVdavidb, 28 Nov 2016 | Read review
“Rooms on back side are quieter”
 of 5 bubbles bigdo859, 26 Oct 2016 | Read review
“If road traffic noise bothers you...ask for a room facing away from street.”
 of 5 bubbles O5411LZkimberlys, 15 Oct 2016 | Read review
“The staff was not concerned about the children running up and down the hall at night (noisy). Do not rent a first floor room”
 of 5 bubbles SunnyWatson, 12 Oct 2016 | Read review
“Make sure that they have the room you want. They will charge you extra for a handicap room (discrimination).”
 of 5 bubbles bpatrick277, 5 Jul 2016 | Read review
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