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Holiday Inn Chicago Oakbrook

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Holiday Inn Chicago Oakbrook
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310 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Chicago Oakbrook
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Showing 304: English reviews
Illinois
Reviewed 6 June 2013

I stay here for business occasionally and always find it to be a relaxing nights sleep. The front desk staff is always friendly and helpful. The restaurant has a good breakfast bar. Last time I stayed here was the night of the Blackhawks 7th game playoff and the restaurant and lobby were a circus. The front desk clerk went out...

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Helpful?
Thank tklasinski
Tony Q, Front Desk Supervisor at Holiday Inn Chicago Oakbrook, responded to this review

Dear Tklasinski, Thank you for taking the time to provide us your input from your stay with us. Your feedback is greatly appreciated. We are so glad you liked the friendliness of our staff and the breakfast bar. Again, we wish to thank you for your input and hope to see you the next time you travel to our area....

Oak Park, Illinois
Reviewed 6 June 2013

My stay at the Holiday inn. This hotel is fantastic. Great location, close to shopping and many great restaurants. The view from my room was cool. The food at the restaurant was fantastic! Very clean and comfortable. Some of the best customer service I have ever received thanks to Q. Q, Blake, and Alfredo, made my stay comfortable . They...

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Helpful?
Thank Trimainew
Tony Q, Front Desk Supervisor at Holiday Inn Chicago Oakbrook, responded to this review

Dear Trimainew, Thank you for taking the time to convey your comments regarding your recent experience with us. We are glad that you found our hotel, restaurant, and staff very commendable. We pride ourselves on our great customer service so we are happy you enjoyed it. Thank you for staying with us and we all hope to have an opportunity...

Reviewed 5 June 2013

I absolutley love this hotel and the staff! Blake and Rockell were a big help and made my night absolutlley amazing.I will definitely be coming back and recommending the hotel to friends and family. Thanks for a memorable night:)

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Helpful?
Thank KeirraW
Tony Q, Front Desk Supervisor at Holiday Inn Chicago Oakbrook, responded to this review

Dear Keirra W, Thank you for sharing your experience regarding your stay. Your feedback is important in our continuous drive for excellence. We are glad that you loved our hotel and staff. It was a pleasure hosting your stay. Again, we wish to thank you for your input and hope to see you the next time you travel to our...

Reviewed 21 May 2013

I came in today to get a room and got nothing but attitude from a lady named rockell and her supposed to be manager klye i had a reservation for a non smoking room upon check in was told that all they had were smoking rooms being i had asthma i declined the room and asked for a manager klye...

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Helpful?
1Thank veneer4
lilianav30, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Veneer4, Thank you for contacting the Holiday Inn Oak Brook regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced our property. It is our goal to consistently provide superior service and accommodations and your comments are very important...

Reviewed 20 May 2013

I use to stay at the Marriott but I stopped staying there because of the great customer service I get at the holiday Inn one of my many highlights was a beautiful woman that went by one letter every time I arrived rather I had a reservation or not she welcomed me with open arms she never forgot my room...

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Helpful?
1Thank Chapman0
IHGCare, Guest Relations Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Chapman0, Thank you for posting a review of our property. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests. Thank you for staying with...

Hyderabad, Andhra Pradesh, India
Reviewed 19 May 2013

Stayed here as it was located close to 88 and close to our office. But a disappointing experience. Had to check out abruptly because the Wifi was not working and was under major repairs. Even when it was working for the initial few days, it was ridiculously slow and would not allow skype sessions. No laundry pick up service- strange!!...

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Helpful?
1Thank RSR_srini
IHGCare, Guest Relations Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear RSR_srini, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the internet connection during your...

Milwaukee, Wisconsin
Reviewed 19 May 2013

All of the staff were more than personable. I interacted and observed them first hand for 3 days. Blake, Crystal,Juel, Irene, Alfredo, Adriene, Clesia & the housekeeping staff were more than pleasant. King size bed was very comfortable too. Thanks!

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Helpful?
Thank Luanne W
Roseville, Minnesota, United States
Reviewed 16 May 2013

I find this hotel very convenient, comfortable, friendly and fun. But one of the most fun parts is about to change. I understand Q, who works at the front desk is being transferred to another hotel. Say it ain't so! She is such a bundle of joy and always makes us feel welcome at this regular stop. Please reassign her...

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Helpful?
Thank Rahs B B
Lanark, Illinois
Reviewed 1 May 2013

When we checked in, I was informed that there was only rooms available with two queen beds. When I said that we preferred a king bed, the front desk clerk said there was one room available but it was handicap accessible. We said that that would be fine and she informed us that if not, we could change rooms, stating...

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Helpful?
1Thank suzanne721
lilianav30, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thank you for contacting the Holiday Inn Oak Brook regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced our property. It is our goal to consistently provide superior service and accommodations and your comments are very important to us....

Murfeesboro
Reviewed 30 April 2013

Have spoke at events at this hotel the last three years. The hotel has been upgraded and the meeting rooms are fantastic. My room was on the front of the hotel, however there was no disturbance from the street noise. Wish the breakfast buffet had a few more choices but was ok, no complaint.

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Helpful?
Thank Gary G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Chicago-Oak Brook Hotel represents the best of both worlds by offering an upscale stay, at a not so upscale price. The Holiday Inn is a premiere full service hotel and is ADA- and FEMA-approved. Our guests are provided with an experience not found anywhere else in the city. The hotel is centrally located off I-88 between I-294 and I-355 in the beautiful Oak Brook western suburb, nestled in the shopping and restaurant district. The hotel features complimentary shuttle service to all local corporate offices. The Holiday Inn Chicago-Oakbrook is centrally located for all Chicago corporate business. Nestled in the middle of the Chicago in the suburbs between Midway Airport and O`Hare Airport. The Holiday Inn Chicago-Oakbrook hotel is the best choice for lodging when working with companies alike: IBM, Com Ed, Crowe Horwath, Inland Real Estate, McDonalds, Perkin Elmer, Sara Lee, Joint Commission, Blue Cross Blue Shield, Mid America Plaza Businesses and many more in the Oakbrook, Lombard and Oakbrook Terrace Area. Our meeting rooms also come complete with audio-visual equipment. Cattails Restaurant and Lounge showcases an extensive menu, as well as a comprehensive daily hot breakfast selection, in a cool and comfortable atmosphere. All 217 beautiful decorated rooms are appointed with everything required to ensure your stay will be an enjoyable experience which includes complimentary high-speed Internet access! ... more   less 

Additional Information about Holiday Inn Chicago Oakbrook

Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $100 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Oakbrook 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Chicago Oakbrook Holiday Inn
Holiday Inn Oakbrook Terrace
Oakbrook Terrace Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Oakbrook staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Chicago Oakbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King bed was comfy”
 of 5 bubbles G5874DWkareng, 28 Nov 2016 | Read review
“Enjoy the comfort of space.”
 of 5 bubbles brandonreed86, 22 Nov 2016 | Read review
“top floor is best because Bar Louis on the ground floor is always noisy”
 of 5 bubbles ninant2015, 27 Oct 2016 | Read review
“All nice No real tips”
 of 5 bubbles 404josephn, 2 Oct 2016 | Read review
“Top floor away from the elevator was very quiet”
 of 5 bubbles trtzw, 14 Aug 2016 | Read review
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