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Quality Inn & Suites

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Quality Inn & Suites
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114 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Chicago, Illinois
Reviewed 7 September 2014

On my most recent visit to IL I decided to stay at this location as it was literally 3 minutes away from my relatives. If it wasn't the fact that it was so close to them I would have Never Stayed Here! I have to agree with others - the front desk staff is not professional and just does not...

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Helpful?
Thank vmilutkax
Dayton
Reviewed 6 August 2014

We stayed on July 24, 2014, really liked the room, unfortunately because they were book only able to spend 1 night. I took a point off the rating because I left my nightgown in the bathroom and when I went back the next day they said they did not find it. I heard housekeeping say on the radio pajamas, and...

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Thank Edward B
Chicago, Illinois
Reviewed 5 August 2014

I have stayed a few times at the Comfort Inn in Orland Park and each time has gotten worse! The first time I was booked in a wedding block and upon arrival, was told they sold out of the "block room rate" and I had to pay full rate for the night. Did they know that when I reserved the...

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Thank starmami23
Texas
Reviewed 25 July 2014

We stayed at this hotel for a night and it was not bad. The mattresses looked lumpy, but turned out to be quite comfortable. I think they may need replacing. The carpet needs updating and the toilet was leaking (wax ring?). It was not updated, but we had the best night's rest there. Finally--a quiet hotel in Chicagoland!!! The front...

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Thank nooxfordforme
Kalamazoo, Michigan
Reviewed 14 July 2014

Apparently being a "Choice Privileges" member, checking in early (5 pm), correcting the front desk clerk that I needed TWO beds, not a King, makes absolutely no difference!! He supposedly "rebooked" me into a double room. We were on a tight schedule and didn't have time to check the room. Won't make that mistake again! When we returned to the...

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1Thank RockTIlUDrop
Valerie D, Manager at Quality Inn & Suites, responded to this review

Dear Previous Guest, On behalf of the Comfort Inn in Orland Park I would like to apologize for the inconveniences among your stay with us. We are currently under renovations to make our facility more appealing to our guests and I am sorry this did not benefit your experience. Your comfort and accommodations are very important to us, and as...

Reviewed 1 July 2014 via mobile

My Family And I Had To Come Here To The Comfort Inn Do To A Power Outage in Our Town!!! After Searching All The South Suburbans For A Hotel The Comfort Inn In Orland Park Was The Only Hotel With Availability Which We Were Very Thankful For!!! I Called And Spoke To The Front Desk Clerk Who Was Very Nice...

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Helpful?
1Thank Tanya M
Valerie D, Manager at Quality Inn & Suites, responded to this review

Dear Past Guest, I do apologize for the negative experience you had when you stayed with us, I wanted to take the time to thank you for commenting on your experience, and to let you know we are currently under a renovation project for our hotel rooms. We started in July and the renovations will be done in October, currently...

Reviewed 22 June 2014 via mobile

Stayed three nights while in town for hockey tryouts. This is the only hotel in the area. It's big and it's busy....many functions were going on in the conference rooms. The hotel staff are friendly. The breakfast was good...lots of choices. The hotel has an indoor pool. It all looks impressive when you walk in but on closer inspection is...

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Helpful?
Thank fancydancer33
Valerie D, Manager at Quality Inn & Suites, responded to this review

I do sincerely apologize for the inconveniences you experienced while staying with us here at the Comfort Inn in Orland Park. We do not want any of our guests to feel that our hotel is not accommodating in terms of comfort. I do ask you to contact us in regards of these issue so we can address them within the...

Crystal, Minnesota
Reviewed 7 June 2014

The suite was very nice. Clean (non-smoking) and even had a jacuzi, which I did not expect. Nice though, Our stay was for a family graduation. This Comfort Inn was close to their house. We stayed at this hotel 5 years ago for another graduation. The hotel also has an indoor pool which is wonderful. Thanks again for a nice...

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1Thank Jill W
Normal, Illinois
Reviewed 16 March 2014

My family and I stayed at this hotel over the weekend. There was a large event going on outside in a tent (loud music/ people) that lasted till 230 am. The hallway smelled of marijuana. My wife went to front desk and complained - the desk clerk only apologized for the noise and said she couldnt control what happened outside....

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Thank Shane B
Lemont, Illinois
Reviewed 26 February 2014

I have stayed at this location several times and each time the experience has been amazing. The hotel is a in a perfect area for travel on business or if you have an even at the banquet hall that is attached. Access to the highways is easy, the breakfast is always fresh, free parking, pool, wifi internet, and for those...

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1Thank Loukia R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Features 149 standard sleeping rooms and 23 suites, including 12 extended stay suites. Our facility has 22,000 square feet of flexible banquet and meeting space. NEWLY RENNOVATED in January 2015! Located in the southwest suburbs of Chicago with a perfect blend of urban culture in a downtown atmosphere. Located 15 miles from Midway Airport, 30 miles from O'Hare Airport, and 2 miles from the metro train station. Accessible to I-80, I-55, I-57, Interstate 294, and I-355. Zante Lounge and Restaurant is located on the premises. Enjoy the indoor pool, fitness center, free WIFI and Live Video Gaming & Enterprise Rent-a-Car On Site. ... more   less 

Additional Information about Quality Inn & Suites

Address: 8800 W 159th St, Orland Park, IL 60462-5618 (Formerly Comfort Inn Orland Park)
Region: United States > Illinois > Orland Park
Price Range: $116 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 149
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Also Known As:
Comfort Inn Orland Park Hotel Orland Park
Orland Park Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“do your research don't be afraid to ask for the best that they have.”
 of 5 bubbles addreiaj, 19 Nov 2016 | Read review
“with all the wedding parties they have there is no quite place”
 of 5 bubbles bonniem92, 7 Sep 2016 | Read review
“First floor handicapped facility so convenient!”
 of 5 bubbles barba512, 25 Jul 2016 | Read review
“Our room was Handicap accessable with a fold chair in the tub with a French shower and a nice sized bathtub”
 of 5 bubbles 405GeorgeB, 24 May 2016 | Read review
“Good Place Good Price”
 of 5 bubbles kimberlyd289, 5 Apr 2016 | Read review
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