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Stayed here because it was near the old neighborhood and was most affordable. Although I do not regret that decision there were things I did not appreciate.
The free breakfast was worth exactly that. It’s not tasty but it was food that I didn’t have...More
Response from MatthewNym, Public Relations Manager at Holiday Inn Express Chicago-OswegoResponded 11 November 2017
Thank you for taking the time to leave us a review. We appreciate your feedback and comments about the hotel. We love hearing you enjoyed your stay with us. The couple of minor issues you mentioned we will take a look at and see if...More
We stayed here a couple weeks ago as we were in town for a wedding. The hotel staff was great, the hotel looked good, it was nice and clean, and the breakfast was on the better side of hotel breakfasts. The pool area looked nice...More
Response from MatthewNym, Guest Relations Manager at Holiday Inn Express Chicago-OswegoResponded 20 September 2017
Thank you very much for taking the time to leave us a review. We appreciate your great comments and feedback. We hope you stay with us again the next time you are in the area.
I recently stayed at the Holiday Inn Oswego while on business. I found the hotel to be very clean. The staff was friendly and the breakfast was good. I needed to check In early and I was allowed to do that. I would stay there...More
We had originally requested a double queen room for our 5 night stay but we switched to a king size room with a pull out couch due some water issue at the hotel. They called us a few days ahead and asked if we wanted...More
Response from MatthewNym, Guest Relations Manager at Holiday Inn Express Chicago-OswegoResponded 18 August 2017
Thank you for taking the time to leave us a review. We appreciate your comments and feedback very much. We saw the dancers bringing back lots of large trophies so we hope they had a good time. We do hope to see you again in...More
This is a tired, dumpy hotel at a ridiculously high rate for Oswego. Could find something downtown at a similar rate. Will never stay here again. The pillows are lumpy, the room is over fragranced as if to hide something. The plumbing does not work...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Chicago-OswegoResponded 14 July 2017
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you....More