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Fairfield Inn & Suites Ottawa Starved Rock Area

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Traveller (51)
Room & Suite (65)
Dining (5)
Ratings and reviews
Certificate of Excellence
  • Excellent39%
  • Very good48%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(15 reviews)
“starved rock”(15 reviews)
“room was clean”(12 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
The Fairfield Inn & Suites is located near Starved Rock State Park, Matthiessen State Park, the I & M Canal and so much more. Our hotel offers clean, comfortable and modern accommodations. Free wi-fi, 24/7 indoor pool and hot tub, 24/7 exercise room, 24/7 business center and more.
Offers from Fairfield Inn & Suites Ottawa Starved Rock Area
Special Offer: Member Rates
Hotel deals
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Location and contact
3000 Fairfield Ln, Ottawa, IL 61350-1020
Hotel website
16 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (141)
Filter reviews
140 results
Traveller rating
56
63
12
5
4
Traveller type
Time of year
LanguageEnglish
56
63
12
5
4
Show reviews that mention
All reviewsfront deskstarved rockroom was cleanhot tubworking orderhotel chainswalk in showernext morningyogurtup to dateconvenient locationvery nice hotelgreat customer servicecomplimentary breakfasteasy accesscoffee makerwould stay again
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1 - 5 of 140 reviews
Reviewed 2 weeks ago

When we arrived, the lobby was clean and welcoming. Check in was smooth and the room was clean. Next morning however, we had slept poorly as the bed was very uncomfortable (lumpy and noisy). When we asked if there was another bed type available we...More

Thank Foodietravelers5
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 2 weeks ago

Dear Foodietravelers5, Thank you for choosing to stay at the Fairfield Inn & Suites Ottawa Starved Rock Area and providing your honest. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.The experience...More

Reviewed 2 weeks ago

What a wonderful place. I am away on business, and have actually enjoyed myself. This place is clean and comfortable. It smells good, and has a hot breakfast. The breakfast isn't amazing, but it will get you full! No noise problems from neighbors. Even the...More

Thank skeep84
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 2 weeks ago

Dear skeep84, Thank you for this delightful review! We are very excited to hear that you were able to enjoyed yourself even while in business. As a side note, we do have room with Bathtubs (Standard Doubles), but all of our King rooms are equipped...More

Reviewed 3 weeks ago via mobile

This property is relatively new, located at the edge of town at the highway exit/entrance. We spent a long weekend to attend a festival in town. It was perfect. Clean, nicely furnished room. I would like two armchairs however. Our room only had one. The...More

Thank Go_Ask_Eddie
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 2 weeks ago

Dear Go_Ask_Eddie, Thank you for taking the time to leave your honest and detailed feedback about our property. We are delighted to hear that you had a nice stay. it was a pleasure to serve you and we hope to see you next time your...More

Reviewed June 12, 2018

We stayed here with a very modest number of Marriott Award points. We were pleasantly surprised that this was one of the better Fairfield Inns that we have stayed at. Everything was attractive, clean and in good working order. The staff were also very professional...More

Thank RedClayRambler
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 2 weeks ago

Dear RedClayRambler, Thank you so much for staying with us and for leaving us this amazing review! We are very happy to hear that you were able to spend your hard earn Marriott Rewards points on a night stay at our property. We hope to...More

Reviewed May 31, 2018

The service at the Fairfield in Ottawa was superlative. Front desk was always helpful. Housekeeping did a great job. The breakfast gal though very busy was very pleasant. The hotel was full but you could have fooled me. It never seemed too crowded. Even though...More

Thank Tcracker1129
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded June 8, 2018

Dear Tcracker1129, Thank you for choosing to stay with us during you travels to Ottawa and for this wonderful review!! We are delighted to hear you and your grandchildren had a wonderful time with us. Hopefully we will be able to see you next time...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$126 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (65)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mooshie0227
January 4, 2018|
Answer
Response from Arrate H | Property representative |
We have a nonrefundable fee of $25 for pets. A maximum of 2 pets per room, no weight limit.
0
Votes
klamaritata
April 5, 2016|
Answer
Response from Debra C | Property representative |
We do have rooms with two queens beds and you could rent a rollaway bed or we have a couple of suites that have two queen beds and a sleeper sofa in them.
0
Votes
klamaritata
April 5, 2016|
Answer
Response from Debra C | Property representative |
We do have rooms with two queens beds and you could rent a rollaway bed or we have a couple of suites that have two queen beds and a sleeper sofa in them.
0
Votes
Room Tips
"Room 319 was a 2 bed queen suite with a bathtub and 2 different types of showers."
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"The suite rooms are fantastic!"
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"One side faces parking lot, the other faces cornfield"
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"(I rated the rooms average but really didn't get to see them)"
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