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The Fairfield Inn & Suites is located near Starved Rock State Park, Matthiessen State Park, the I & M Canal and so much more. Our hotel offers clean, comfortable and modern accommodations. Free wi-fi, 24/7 indoor pool and hot tub, 24/7 exercise room, 24/7 business center and more.
All reviews front desk starved rock room was clean working order third floor arrived late in the evening plenty of food room reservation hotel chains walk in shower next morning yogurt convenient location pool and hot tub nice property breakfast choices state park
The front desk people are completely customer service oriented. They volunteered everything we might need during our trip. They were super efficient and responsive.
I really like the rooms for a business stay. The desk/workspace is quite nice. The sitting area was totally comfortable. The...More
There is a lot to like about this hotel. They’ve done a nice update on the public spaces. The lobby, business center and breakfast room look great. However, the update on the room is average at best. The breakfast was good with lots of protein...More
Thank Tim G
Response from ArrateH1, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 3 weeks ago
Dear Tim G,
Thank you for choosing to stay at the Fairfield Inn & Suites Ottawa Starved Rock Area and providing your honest feedback through TripAdvisor.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of...More
We stayed here one night in September with our two grandsons. We had a great time, our grandsons pronounced the hotel "5 stars." The pool was small, but we had it all to ourselves the day we were there, so it didn't matter. My grandsons...More
Response from ArrateH1, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 4 weeks ago
Thank you for this amazing review! We will gladly accept the 5 stars your grandsons gave us :) We are very happy to hear that you and your family were able to have a great stay and use the amenities that we provide...More
The hotel lobby was clean and orderly. I arrived late in the evening, so there was no wait to check-in. Our room was right next to the elevator on the second floor, so I was concerned about noise because I'm a light sleeper. The front...More
Thank Lisa- M
Response from ArrateH1, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded September 9, 2018
Thank you for taking the time to write a review about our property. We are delighted to hear that our employee Doris left such a great impression on you.
Doris as well as the entire hotel team works very hard to make sure...More
King room. Inside room quiet heard nothing from the hall. I did keep the TV on all night with the volume low to assure myself a good nights rest. The room has a big bathroom with fantastic lighting. Good strong water pressure. The pool was...More
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded August 12, 2018
Thank you so much for this wonderful review! We are delighted to hear that you had a good stay at our property and our amenities during your stay. Thank you for selecting to stay with us during your travels to Ottawa.