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Hampton Inn Ottawa Starved Rock Area

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Hampton Inn Ottawa Starved Rock Area
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320 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Paducah, Kentucky
Reviewed 3 weeks ago

I've stayed here for a week and its been very friendly. Always a good morning or afternoon and warm cookies except on the weekend, bummer, I look forward to those cookies. I've got a sweet tooth. Service has been great, room clean. Good breakfast in the morning and they pack you a to go breakfast if you don't have time....

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Helpful?
Thank BamBam0001
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 19 July 2016

We were having a hard time with the move into our house in the area hands we had just gone through a complete nightmare at the Quality Inn and we wanted to sleep, got a room at the Hampton Inn and Ottawa the price is the same except for your in a beautiful luxury hotel if your a smoker you...

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1Thank Baby219
About Hotel's Favourite Review
Reviewed 19 January 2017

The Hampton Inn in Ottawa was a good place to stay. The rooms are clean and service was excellent. The Internet service was slow at times, but easy to connect. The complimentary breakfast included hot items as well as a waffle press. There was always fruit available in the lobby. The rooms were clean and spacious.

Review collected in partnership with Hampton
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Helpful?
Thank Terri A
Carmel, New York
Reviewed 17 January 2017

Traveling from Colorado to New York. Convient location from highway and food close by. Clean quiet pet friendly. Have stayed once prior and it was consistent. Breakfast could have been better staff was good.

Review collected in partnership with Hampton
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Helpful?
Thank Macstx
Manhattan, Illinois
Reviewed 5 January 2017

Location and service have suffered since we last stayed. The addition of Walmart and the building up of the industrial area behind this Hampton Inn have made the location noisy, and difficult to turn out of during the day. Recommend driving out through Cracker Barrel or another facility in front of the hotel, if possible. Service has also suffered. I...

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Helpful?
1Thank roadtripmajik
HamptonInnOttawa, General Manager at Hampton Inn Ottawa Starved Rock Area, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

Reviewed 28 December 2016 via mobile

This is one of the nicer Hampton Inns. The rooms are well equipped and the breakfast spread is complete with everything on a breakfast menu. The staff was very friendly and the rooms are clean! Comfortable beds and nice showers. We will stop here again when traveling through the area.

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Helpful?
Thank Csehnert
Cincinnati, Ohio
Reviewed 2 December 2016

We have stayed at the Hampton Inn in Ottawa on several occasions while visiting family and we have seldom been disappointed. On one previous visit we had issues with renovations and they did not communicate that their elevators would be out of service but, other than that, they have delivered every time. However, on our most recent visit over Thanksgiving...

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1Thank cincytripper
HamptonInnOttawa, General Manager at Hampton Inn Ottawa Starved Rock Area, responded to this review

Dear laurachorba I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and...

Ashland, United States
Reviewed 19 November 2016

We were delighted this Hampton Inn was pet friendly. It was close to the freeway and perfect for our needs. The staff were very friendly and the bed was quite comfortable. The location was very close to a Walmart super center which was convenient to add to our food supply.

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Thank Denning J
Madison, Wisconsin
Reviewed 13 November 2016

This was my first time renting at any Hampton Inn . I took my Mother here because of Trip Advisor. I read a review from person who was handicapped said they had those special lifts under the bed for transport. So I assumed when you rented the rest of the room it would be very accessible. I was very disappointed....

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Helpful?
Thank laurachorba
Illinois
Reviewed 12 November 2016

Hotel was great from beginning to end of our 3 day stay. The front desk staff and housekeeping staff were friendly, helpful and accommodating with our needs. Everything was clean and comfortable. Breakfast had a nice selection. There is nothing negative to say about the hotel or our stay.

Review collected in partnership with Hampton
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Thank Kmd55

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hampton Inn Ottawa (Starved Rock Area). We feature 64 spacious guest rooms with King Beds or Double Queen beds,and King with Whirlpool. Accessible rooms and adjoining rooms are also available. Guest Rooms feature: Electronic key door locks, Work desk with chair & lamp in King rooms, FREE wireless high speed internet, 32" LCD TV's, Free Cable TV with HBO and ESPN. The Hampton Inn also features an indoor swimming pool & whirlpool and provides a Complimentary Hot Breakfast. Our meeting room can easily accommodate up to 30 people and many restaurants are within 5 miles. Visit Ottawa, and stay enjoy your stay at the Hampton Inn Ottawa (Starved Rock Area) ... more   less 

Additional Information about Hampton Inn Ottawa Starved Rock Area

Address: 4115 Holiday Lane, Ottawa, IL 61350
Region: United States > Illinois > Ottawa
Price Range: $139 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Ottawa Starved Rock Area 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hampton Inn Ottawa Hotel Ottawa
Ottawa Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Ottawa Starved Rock Area staff and other travellers.
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over a year ago

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Questions? Get answers from Hampton Inn Ottawa Starved Rock Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on opposite end from pool are quieter”
 of 5 bubbles roadtripmajik, 5 Jan 2017 | Read review
“Any room should meet your needs.”
 of 5 bubbles denningj2014, 19 Nov 2016 | Read review
“good breakfast bar”
 of 5 bubbles laurachorba, 13 Nov 2016 | Read review
“Go to sleep early as cleaning starts early and walls are thin”
 of 5 bubbles G9950USalexs, 1 Aug 2016 | Read review
“All the rooms are absolutely beautiful were smokers so we're on the third floor and every night the sunset was just absolutely beautiful”
 of 5 bubbles Baby219, 19 Jul 2016 | Read review
5 of 5