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Comfort Inn

Traveller (20)
Room & Suite (36)
Dining (3)

About

Location
Cleanliness
Service
Value
Welcome to the Comfort Inn located in the heart of Ottawa, Illinois. Our hotel's property is minutes from the Fox River, Illinois River and Starved Rock State Park.If you're looking for hotels in Ottawa, Illinois surrounded by attractions like the Appellate Court Building, search no further. Outdoor enthusiasts spend their days exploring Starved Rock State Park, while daredevils venture to Skydive Chicago. History buffs love touring downtown Ottawa's architecture, as well as Washington Square where the Lincoln-Douglas debates were held in 1858.Did you know we're a great destination for business travelers? Our hotel's not only near Starved Rock State Park, it's also near Clover Technology Group, Exelon, GE, Petsmart Distribution Center, Kohl's Distribution Center, Pilkington and Tyson Fresh Meats. The 24-hour business center with fax and copy services makes it easy to prepare for your meeting in the 720-sq-ft event facility.Whether business or pleasure brings you to Ottawa, Illinois, our hotel's free high-speed Internet access keeps you connected. Every morning enjoy a hot cup of 100% Arabica coffee from the complimentary, hot Express Start Breakfast Bar. The fitness center allows you to keep up your workout routine, and afterward, unwind in the indoor pool and whirlpool.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf Course
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
116Reviews
51Photos
0Q+A
25Room tips
Traveller rating
  • 51
  • 30
  • 20
  • 5
  • 10
Time of year
Traveller type
Language
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  • English
Popular mentions
This is a good modern hotel close to the interstate and shopping and some restaurants. It is about a ten minute drive from the center of Ottawa and the parks and restaurants there. The staff was helpful.
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Response from KimberlyR2003, General Manager at Comfort Inn
Responded Nov. 13, 2018
Thank you for taking the time to leave us such a great review. We are happy you enjoyed your time at our hotel. We hope your next visit is even better than your last. Once again, thank you for choosing the Comfort Inn Ottawa, IL for your lodging accommodations.
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This is one of the nicest motels we've stayed in for quite awhile. The front desk staff was friendly and courteous, our room was clean and spacious and the breakfast was very adequate. In fact, they even had my husband's favorite; biscuits and gravy! One of the nicest things
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Response from KimberlyR2003, General Manager at Comfort Inn
Responded Oct. 9, 2018
Thank you for taking the time to leave us an online review regarding your stay with us with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Sincerely, Kimberly R. General Manager
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I would NOT recommend this hotel. Very bad odor especially in the pool area. Sub par breakfast and workers talking instead of cleaning in cafe area. Got bed bugs and management would not address issue. I understand this is not always a fault of hotel but I would expect more
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Response from KimberlyR2003, General Manager at Comfort Inn
Responded Sep. 13, 2018
Thank you for taking the time to leave us an online review. On behalf of our hotel we would like to apologize for the issues you endured during your stay. We would like to discuss this matter with you further. Please contact the hotel at your earliest convenience to discuss.
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This is a nice place to stay if you are going to Skydive Chicago, and it has everything you need. The rooms are large and clean with a nice selection of pillows. You will get a great night's rest and they have a nice breakfast set up with plenty of good food. They also have a
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Response from Kimberly R, Front Office Manager at Comfort Inn
Responded Aug. 9, 2018
Thank you for taking the time to leave us an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Kimberly R. General Manager
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Had a mix-up at time of check-in reversations was for a king handicap room, was not any available time of check-in, was instead up-graded to a king suite, which i was happy, also gave me discount on room rates since I was staying six nites, friendly staff, clean room, comfy bed,
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Response from Kimberly R, General Manager at Comfort Inn
Responded Aug. 7, 2018
Thank you for taking the time to leave us an online review with such positive feedback. We appreciate your feedback and are happy to hear you enjoyed your stay with us. I have shared your comments with my staff and they thank you for the kind words. We look forward to having you stay with us again if you are back in the Ottawa, IL area.
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"pet friendly, quiet, big breakfast off the highway"
"Its the middle of nowhere Illinois, I'd say the view is the same from all angles!"
"You will not be disappointed"
"I'm sure my room was of the same quality as other rooms in the hotel."
"Stay at the Hampton or Marriott"
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PRICE RANGE
US$92 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express ottawa hotel ottawaholiday inn ottawa
FORMERLY KNOWN AS
Holiday Inn Express Ottawa
LOCATION
United StatesIllinoisOttawa
NUMBER OF ROOMS
69
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