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This hotel is very easy to get to from I-80. The room was clean and comfortable, but the bathroom was pretty tiny. I checked in after 10 pm, and the staff was very friendly and accommodating. This would be a good stop if you are...More
1 Thank Carolyn O
Response from ottawahiegm, General Manager at Holiday Inn Express OttawaResponded 5 May 2015
Thank you for taking the time to leave us a review. We value all feedback from our guests. I am delighted to hear you enjoyed your stay with us at the Holiday Inn Express, Ottawa, IL. I will be forwarding this on to...More
I have stayed at this property many times and have had a great guest experience with the exception of this stay. Hotel management has opted to mingle smokers and non-smokers on the same floor. The smell of smoke at this visit is overwhelming and uncomfortable....More
Thank Robin G
Response from ottawahiegm, Front Office Manager at Holiday Inn Express OttawaResponded 27 April 2015
Thank you for taking the time to give us a review. We appreciate all feedback from our guests. I want to apologize for the smoke smell you encountered at our property. We do have a floor that is completely non-smoking. We would love...More
So, our tv didnt work. 3 out of six kids broke out in rashes from the pool and the room next to us flooded. How ever we werent there to watch tv, our kids have sensitive skin and it wasnt our room that flooded.
Response from ottawahiegm, General Manager at Holiday Inn Express OttawaResponded 17 April 2015
I want to thank you for leaving such a positive review for us even with the inconveniences you experienced with the pool and your TV. Guest satisfaction is our top priority. I am happy to hear that Jason was able to accommodate your needs...More
The room was nice, the bed was comfortable, the breakfast was delicious! We booked this hotel after we decided not to drive home after a night out with family. We always stay at Holiday Inn or Hampton Inn.More
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Thank David H
Response from ottawahiegm, Front Office Manager at Holiday Inn Express OttawaResponded 12 March 2015
Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay. Our goal is for our guest to feel like family here. We look forward to seeing you back in the future. Thank...More
Julie went above and beyond the call of duty before and during our stay. She called us to notify us of a hotel change - who does that these days - most won't take the time. She also recommended a awesome restaurant in the area....More
Response from Debra C, General Manager at Holiday Inn Express OttawaResponded 6 March 2015
Thank you so much for the wonderful review and kind words of our employees. I will be sharing this fantastic review with all of our staff. I want to thank you for choosing the Holiday Inn Express in Ottawa, IL for your lodging accommodations....More
US$118 - US$171 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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