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SpringHill Suites Peoria Westlake

Booking.comUS$89*
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#7 of 23 Hotels in Peoria
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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SpringHill Suites Peoria Westlake
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235 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Peoria Westlake
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Showing 232: English reviews
Chariton, Iowa
Reviewed 2 October 2016 via mobile

Good wifi, decent breakfast and comfy rooms. Hallways need to be vacuumed pretty badly and there were stains in our room on the floor in front of the door. Nice place just needs a little extra upkeep, but overall clean. Front desk staff were very friendly. We would stay here again.

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Helpful?
1Thank suite79
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear suite79, Thank you for taking the time to submit a guest review, we are delighted to see that you had an enjoyable experience during your most recent visit. I also noticed you provided helpful feedback in regards to the cleanliness of our hallways and floors and we have taken steps to ensure that these are more well kept in...

Virginia Beach, Virginia
Reviewed 13 September 2016

We stopped here on our recent cross country drive and were pleased with what we found. The staff were friendly and helpful. The breakfast was good as we have come to expect at Springhill Suites properties. We will definitely add this to our list of places to stay on our frequent travels.

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Helpful?
1Thank CalifKidRetired
Jeff G, Guest Relations Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear CalifKidRetired, We are delighted to see that you enjoyed your stay with us! Our staff was very happy to see the friendly comments you had and we look forward to having to stay with us again soon! Best Regards, Jeff Gilkerson GEM

Vero Beach, Florida
Reviewed 1 September 2016 via mobile

I stay at about three hotels a week, all different and I have to say that the staff at this hotel on the first of September around noon were all very very helpful and made my stay great, some of the best staff I've ever seen! I was a needy customer and they helped me very quickly with a positive...

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Helpful?
1Thank timmyhopkins
Jeff G, Guest Relations Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear timmyhopkins, Thank you for taking the time to submit a review on your experience with us! We are delighted to see that you had an enjoyable stay with us and are looking forward to seeing you again soon!! Thank you and Regards, Jeff Gilkerson GEM

Edison, New Jersey
Reviewed 24 August 2016

If you are traveling for business this is a good choice, clean and convenient. close to the highways and close to a few restaurants but not at all noisy. Breakfast was good and the WiFi was reasonably fast. A good value for the area

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Helpful?
Thank golfnut51
Jeff G, Guest Relations Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Guest, Thank you for taking the time to complete our TripAdvisor survey! We are delighted to see that your last stay was enjoyable and you had many positive things to say about our hotel and location. We take pride in maintaining a high level of cleanliness and convenience and are thrilled to see that you've noticed our efforts. Thank...

Anaheim Hills
Reviewed 17 August 2016

Excellent location with several good restaurants within walking distance, or a few minutes drive. Also, the associates are very helpful and professional. Finally, I really appreciated that the morning breakfast was set-up very early, since I need to be out to my business very early.

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Helpful?
Thank JimAnaheimHills
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear JimAnaheimHills, Thank you so much for your wonderful review! We are so happy to hear that you enjoyed your experience with us! We pride ourselves on our customer service and reading this just reassured us we are doing the right things. It was a pleasure getting to know you. I will be sure to share your kind words with...

Carbondale, Illinois
Reviewed 8 August 2016

I was given a very good senior citizen discount.The first thing I do is check the room for cleanliness. The sheets were clean and smelled fresh and the bathroom area was clean. This room had a separate sleeping area, In the sitting room, there was a desk, refrigerator, and microwave. The desk clerks were very helpful and moved me to...

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Helpful?
1Thank Gram88
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Gramm88, WOW! What an amazing review, thank you for taking the time to write such nice things about our property and staff. We take pride in the level of customer service we provide and are so glad you found it exceptional! I will be sure to share this review with our entire staff. Please call us if your travels...

Reviewed 4 August 2016

Rooms are clean. It has everything that one needs for a 2-3 night stay. The staff members are nice and helpful. GREAT location, food and shopping is just a walk through the parking lot. The rooms are ready for an update, but not needed tomorrow. Our room slept 6, but don't be fooled, the beds are full beds, not Queens,...

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Helpful?
1Thank CalitoNL
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Calitonl, Thank you so much for taking the time to review our property. All feedback is much appreciated and carefully reviewed. I am sorry to read that the rooms need updating and were not up to standards. I assure you that this is being looked into and addressed with the appropriate management staff. We hope to see you back...

Plain City
Reviewed 2 August 2016 via mobile

My family and I recently stayed here for a PGF softball tourney. Our check in went well, even though there was 10 people in front of us. The desk clerks did a great job Geri g everyone checked in. I apologize for not getting their names. We checked in on July 26th in the evening. We did have an issue...

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Helpful?
1Thank esc1
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Esc1, Thank you so much for the great review/ feedback of your time spent with us here in Peoria! I can only imagine the frustration you had with our washer and dryer. We are speaking with the company who we rent the washer and dryer from. It sounds like the rest of your stay was a wonderful and we...

Reviewed 25 July 2016

What an awesome hotel. I was on a unexpected trip driving from Cincinatti Ohio to Bozeman, Montana and drove all night, needing just a couple hours to sleep and recharge. I called in the middle of the night and arrange ahead of time for somewhere to sleep. Liz, at the front desk, helped me and put me in a great...

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Helpful?
Thank Kevin S
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Kevin, What an awesome review. Reviews like yours mean so, much to our staff here at SpringHill Suites. We hope you made it safely to Montana. Thank you for taking the time to review our property! We are to happy to read that it was a wonderful, affordable experience for you. I will be sure to share your review...

Reviewed 23 July 2016 via mobile

This was a nice clean hotel very near a lot of restaurants and convenient to quick shopping needs. Stayed here for a week with our softball team during a big tournament. I know there were at least 2 other teams in the hotel at the same time and hotel was totally booked. They were very patient and accommodating to the...

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Helpful?
Thank Jodi N
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Jodi, We absolutely love being able to share reviews such as yours to the team here at SpringHill Suites. I will defiantly be sure to share this with everyone. I am sorry that the washer was out of order, it is being looked at today. Thank you for staying with us and we hope we can again be your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
We are excited to welcome you to our newly renovated hotel! Located in the heart of the city and easy access from the Peoria Airport, Caterpillar, Inc., Peoria Civic Center and Bradley University, our stylish all-suite hotel makes every trip a memorable experience. Whether visiting for business or leisure, enhance your stay at our Peoria airport hotel with amenities like complimentary high-speed Internet to help you stay connected, a pantry with mini-fridge and microwave, new flat panel TV's and a comfortable pullout sofa bed - all in a smoke-free environment. After a revitalizing sleep in our signature bed, get energized in our fitness room or indoor pool and save time and money with a complimentary hot breakfast buffet.Our versatile function space is ideal for all types of meetings and group events. Experienced, on-site planners will assist in creating the perfect package for your group. ... more   less 

Additional Information about SpringHill Suites Peoria Westlake

Address: 2701 W Lake Ave, Peoria, IL 61615-3713
Region: United States > Illinois > Peoria
Price Range: $138 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Peoria Westlake 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Springhill Suites Peoria Hotel Peoria
Peoria Springhill Suites
Hotel Style:
#5 Family Hotel in Peoria
#6 Business Hotel in Peoria
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Questions & Answers

Questions? Get answers from SpringHill Suites Peoria Westlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy access to and from Interstate 74”
iplaytoo3, 11 Nov 2016 | Read review
“I have not had a bad room since I've stayed there each year for the last 6-7 years.”
mikek228, 2 Nov 2016 | Read review
“Our rooms were on the 5th floor close to the stairwell, and it was pretty quiet.”
cocoa5, 16 Jul 2016 | Read review
“Have Marriott get interior designers that think about how the rooms will be used - not just how they will look.”
nancyVa, 4 Jul 2016 | Read review
“talk to Tyrone and he will get you what you need!”
rockyd567, 24 Jun 2016 | Read review
5 of 5
Booking.com
US$89* /night
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Hotels.comUS$99
SpringHill SuitesUS$89
Orbitz.comUS$99
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Prices are for 1 room, 2 adults
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