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I am not one to write bad reviews but this was by far the worst hotel I have stayed in. The company I work for put me in here what was going to be 2 weeks but I lasted 2 days and then checked out....More
Response from 00esa, Manager at Extended Stay America - Peoria - NorthResponded 2 weeks ago
Please accept our apologies for failing to provide you with a stay that met your expectations. We appreciate your business and value you as a guest. We're sorry for your experience. We hope you will consider giving us another chance so we can serve you...More
really awful bed. scratchy sheets. sheets aren't warm enough. The whole place reeks either of smoke, mildew, or a combo of that and weed. they only service the rooms once a week. and the high speed internet they promised is SLOW like won't buffer a...More
Thank fred n
Response from 00esa, Manager at Extended Stay America - Peoria - NorthResponded April 11, 2018
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed.
Great value for the price point. Friendly and Clean! Mini kitchen with utensils provided, large refrigerator and comfortable bed and plenty of hot water... I would recommend Extended Stay to any one who likes the amenities of him.More
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1 Thank 723rosemaryl
Response from 00esa, Manager at Extended Stay America - Peoria - NorthResponded November 1, 2017
Rosemary, thank you so much for recommending Extended Stay America to the other travelers. It's great to read you enjoyed your stay with us and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team for...More
First I'd like to say that I usually take reviews like the one to follow with a grain of salt because many people get disgruntled easily. Well I'm only posting this review to let people know that they'd be better off staying elsewhere. The hotel...More
Response from 00esa, Manager at Extended Stay America - Peoria - NorthResponded October 27, 2017
Thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure...More
I went back and forth between giving this place an average or poor rating. The room was not intolerable, and you get what you pay for, but there were a couple reasons why my rating was so low. The bathroom was not gross, but there...More
Response from 00esa, General Manager at Extended Stay America - Peoria - NorthResponded August 21, 2017
Thank you for your feedback. I am sorry for not living up to our commitment to clean, fresh accommodations during your stay. I am working with my housekeeping department to make sure all procedures are being followed so this does not happen again. We also...More