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See all 2 hotels in Prospect Heights

Country Inn & Suites By Carlson, Prospect Heights

328 reviews
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Traveller (33)
Room & Suite (22)
Dining (2)
Overview
  • Excellent38%
  • Very good32%
  • Average12%
  • Poor7%
  • Terrible11%
Travellers talk about
“shuttle driver”(5 reviews)
“free wifi”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Country Inn & Suites By Carlson, Prospect Heights
Special Offer: Stay 2 Nights & Save 15%
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (328)Write a Review
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102
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Show reviews that mention
All reviewsshuttle driverpark and fly optionfree wifiyogurtexcellent stayo'hare airportcomplimentary breakfastslot machinessmoking roomcomfortable roomswould stay here againchicago areapleasant staybooked this hotelgreat roomdriver markmicrowave
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1 - 5 of 319 reviews
Reviewed 6 days ago

Not the best place to stay. Worse Country Inn I have stayed in. Exercise room is as minimal as it can get. Bar has minimal to offer. A lot of permanent residents live there making it noisy at night. Will never stay here again.More

Review collected in partnership with Country Inns & Suites By Carlson
Thank eugenec964
Response from George K, General Manager at Country Inn & Suites By Carlson, Prospect HeightsResponded 4 days ago

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should...More

Hotel's Favourite
Reviewed 26 June 2017

Came to the hotel around 9pm Monday to fly out the next morning EARLY. Were warmly welcomed by Abighil- sweet, sweet gal! She accommodated our desire to leave the hotel at 4:30AM instead of either 4AM or 5AM. That was really nice. She pointed us...More

2  Thank Sarah R
Response from George K, General Manager at Country Inn & Suites By Carlson, Prospect HeightsResponded 27 June 2017

Sarah, thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the hospitality of our staff and the ease of using our "Park, Sleep & Fly" program. Thank you for also giving...More

Reviewed 1 week ago

Clean rooms, friendly staff. Very warm and cozy. Check-in and check-out experience were flawless. Parking was everywhere and available for free. Breakfast was very good and complimentary coffee was available throughout the day. Definitely recommend.

Review collected in partnership with Country Inns & Suites By Carlson
1  Thank aleksandrovichk
Reviewed 2 weeks ago

this hotel was very easy to access , I did find it amazingly clean even though snow made every effort to make situation worst. breakfast was very impressive and was refreshed till the end, mind it it was a weekend

Review collected in partnership with Country Inns & Suites By Carlson
Thank mmhashimali
Reviewed 12 December 2017

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Review collected in partnership with Country Inns & Suites By Carlson
Thank 133julesr
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$64 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$64 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (33)
Room & Suite (22)
Dining (2)
Hotel & Grounds (52)
Bathroom (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
James U
10 January 2017|
AnswerShow all 3 answers
Response from George K | Property representative |
Hello and thank you for your interest in the Country Inn & Suites of Prospect Heights. Our breakfast hours are as follows: 6am - 9:30am Monday thru Friday. 7am - 10:30am Saturdays, Sundays & Holidays. If you have to depart... More
1
Vote
planetadventure
30 November 2016|
AnswerShow all 6 answers
Response from George K | Property representative |
Good morning and thank you for your interest in the Country Inn & Suites of Prospect Heights. We are located less than 10 minutes from the nearest Metra station and that will take you downtown to Union Station. Our shuttle... More
0
Votes
Justme5093
10 September 2015|
Answer
Response from George K | Property representative |
Thank you for your interest in Country Inn & Suites of Prospect Heights. We do not charge for incoming calls to the room. If you do make an outgoing long distance call there would be a fee for that based on where the call... More
1
Vote
Room Tips
"front facing windows/rooms are nosier"
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"room are noisy on both sides of the hotel- busy road one side, small airport on the other"
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"Ask for a room with sofa bed for the family as they are cutting down on that and just putting chairs instead."
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"Choose the room numbers on the north side of the building. 227 was horrible!"
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