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What a wonderful hotel to stay at. Have stayed here many years and have always been impressed by the staff and cleanliness of the property. Front desk staff: Patrick, Lucretia, Michael, Brian, Jose and Lauren go out of the way to help with whatever help...More
We chose this hotel because it was a short drive into the city, and this hotel was priced at least $100 less per night than anything we would have booked there. Also, free parking and the free full breakfast were a plus.
The room was...More
3.5 stars. It gets rounded down to 3 because of the uncomfortable polyester filled pillows. I really hope this is just a regional thing. I stayed at another IHG property on the North Shore earlier in the week and they had the same horrible pillows....More
Thank Brett J
Response from Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/LincolnshireResponded November 13, 2017
Thank you for taking the time to write a review. We value your feedback as it provides us with information we can strive in to become a better hotel. We are in transition of upgrading all pillows in all guest rooms, I would like to...More
Stayed here because it's right next to the Discover offices where I had a meeting the next day. Walk about the back door, down a small path and you're in the Discover parking lot.
The hotel itself is standard budget fare. Small lobby, breakfast area...More
Response from Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/LincolnshireResponded October 20, 2017
Thank you Jack for taking the time to write a review. We appreciate your feedback and loyalty and hope you choose to stay with us again next time you visit discover!
The hotel was clean and staff very friendly. The breakfast options were pretty good also. The only word of advice is do not get room on Second floor right off from stairs You will hear EVERYTHING in the lobby. That was the only issue I...More
Thank Courtney M
Response from Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/LincolnshireResponded October 18, 2017
Thank you for taking the time to write a review. We are sorry to hear about your room location, we will definitely look into this for future reservations. We appreciate your loyalty and look forward to seeing you again.