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Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire

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2600 Lake Cook Rd, Riverwoods, IL 60015-3852
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (56)
Room & Suite (33)
Dining (10)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Riverwoods
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Our choice location is next to Deerfield, IL and is within close proximity to the beautiful city of Chicago and our major airport, O’Hare. Conveniently located only 1.5 miles from I-294 and 3 miles from the Metra Train Station, our location provides our guests quick access to the area's best attractions and businesses and allows you to be able to move in and out of the city with ease. To keep your workday moving efficiently, we provide a 24-hour business center with free Wi-Fi access, copy and print services, several personal computers and shipping supplies. If it is meeting or hospitality space you need, our Riverwoods Room can accommodate up to 50 guests and is perfect for meetings, seminars, trainings, corporate events, or banquets. It features complimentary coffee service and our sales team can help you with all your catering needs as well. Our serene and hospitable location is within driving distance of great area attractions which include Six Flags Great America, the Chicago Botanical Gardens, Ravinia Music Festival, Great Lakes Naval Museum and Station, Rivers Casino, Allstate Arena, Viper Alley and much more. For the sports enthusiast take time to catch a Cubs game at Wrigley Field, a White Sox game at Cellular Field, a Bears game at Soldier Field, a Wildcats game at Northwestern, or a Bulls or Blackhawks game at the United Center.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English
208Reviews3Q+A28Room tips
Traveller rating
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Popular mentions
kcWI wrote a review Jan. 2020
WI54 contributions64 helpful votes
I stayed at this hotel for a business trip. For that purpose, this is a great choice. The rooms are suite style, with a sitting area and separate bedroom area. Room was clean, but, in the room I stayed the bed was clearly old and very uncomfortable. If not for that the room would receive a better rating. I will say that the staff are five stars. Checkin was quick and easy and everyone I saw was smiling and friendly. There is nice lobby area with the usual hotel breakfast, but no evening service. Overall, not a bad option and I would stay here again.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire
Responded Feb. 9, 2020
Hello kcWI, Let me take this opportunity to thank you for choosing our property when you were in the area and for getting out of your way to leave your honest review about your stay. I'm very sorry that you weren't fully comfortable with the bed. We're all about making our guests at ease, and I'm worried that we missed the chance to fulfill all of your expectations. I'll bring your remarks to our upper management's attention. Please trust that we won't take your remarks lightly and that we'll strive to rectify our areas for improvement. Please be our guest again so that we can give you reasons to consider us as your home-base. Best regards, Leni C. Case Manager IHGService
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Frank Longo wrote a review Jan. 2020
2 contributions
I booked a room for New Years Eve on 12/31/2019. I need a double bed and Customer Service had no problem getting me that room. Once we arrived, Bars at the front desk greeted us like family. During the course of the night we asked for a few favors and he was very accommodating. Also, we got a late checkout for 1pm the next day. I will definitely stay here again, just to see Bars. The room was very clean and the pool was open until midnight, which was a big plus. The breakfast buffet was free and had a variety of items. Also, the food was very good! Overall, this is one of the best hotels we have stayed at with exceptional Customer Service Thank you again to Bars for making are stay AWESOME!!
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Date of stay: December 2019
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K H wrote a review Dec. 2019
Indianapolis, Indiana96 contributions37 helpful votes
I can give only high marks to our executive suite, location, and breakfast. Cinnamon rolls as good as homemade. Quite and friendly. Very comfortable bed. Convenient to retail and the interstate. Only one complaint: the surly breakfast server. 😔
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
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Aabhas Z wrote a review Nov. 2019
Dallas, Texas1 contribution
Nooked through hotels.com. they charges me 187$ and then on day of stay even hotel charged me 163$. Now when I am asking for refund, they are not paying it since 2 months. Neither hotel.com is paying me. Cheats
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Date of stay: October 2019Trip type: Travelled on business
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire
Responded Dec. 15, 2019
Dear aabhasz, We appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. On behalf of our hotel I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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Ohio09 wrote a review Sep. 2019
7 contributions1 helpful vote
What a great experience my son and I had staying here during his soccer tournament! We arrived late on Friday evening, tired and ready to relax. We were met by smiling faces at the front desk ready to help. Our room was clean and spacious. I did ask Lucretia at the front desk for comforters/blankets as our beds didn't have any on them, and she was more than happy to help us with that. What I was most impressed by is how quiet it was in our room considering the hotel was very busy and lots of kids were staying there. We had restful nights both nights we were there, my son and his team had a great time playing in the pool one afternoon, and there were a lot of choices for breakfast. The only downside of the hotel is that the location is not super close to shopping or restaurants, but the price you pay and the great experience thanks to the hotel staff makes it well worth it to drive a short distance to eat or shop!
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Date of stay: August 2019
Value
Location
Service
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PRICE RANGE
US$104 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites chicago - deerfield / lincolnshire hotel riverwoods, holiday inn express and suites chicago - deerfield / lincolnshire, holiday inn express riverwoods, holiday inn riverwoods, riverwoods holiday inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson
LOCATION
United StatesIllinoisLake CountyRiverwoods
NUMBER OF ROOMS
115
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Frequently Asked Questions about Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire
Which popular attractions are close to Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire?
Nearby attractions include Marriott Theatre (5.4 km), Regal Cinemas Lincolnshire Stadium 21 & IMAX (4.4 km), and River Trail Nature Center (6.4 km).
What are some of the property amenities at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire?
Conveniently located restaurants include Bluegrass, Lou Malnati's Pizzeria, and Walker Brothers.
Are there opportunities to exercise at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire located near the city centre?
Yes, it is 0.7 km away from the centre of Riverwoods.
Are any cleaning services offered at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire?
Many travellers enjoy visiting Cuneo Museum & Gardens (11.7 km) and Muller House (10.6 km).