I stayed at this hotel for a business trip. For that purpose, this is a great choice. The rooms are suite style, with a sitting area and separate bedroom area. Room was clean, but, in the room I stayed the bed was clearly old and very uncomfortable. If not for that the room would receive a better rating. I will say that the staff are five stars. Checkin was quick and easy and everyone I saw was smiling and friendly. There is nice lobby area with the usual hotel breakfast, but no evening service. Overall, not a bad option and I would stay here again.
I booked a room for New Years Eve on 12/31/2019. I need a double bed and Customer Service had no problem getting me that room. Once we arrived, Bars at the front desk greeted us like family. During the course of the night we asked for a few favors and he was very accommodating. Also, we got a late checkout for 1pm the next day. I will definitely stay here again, just to see Bars. The room was very clean and the pool was open until midnight, which was a big plus. The breakfast buffet was free and had a variety of items. Also, the food was very good! Overall, this is one of the best hotels we have stayed at with exceptional Customer Service Thank you again to Bars for making are stay AWESOME!!
I can give only high marks to our executive suite, location, and breakfast. Cinnamon rolls as good as homemade. Quite and friendly. Very comfortable bed. Convenient to retail and the interstate. Only one complaint: the surly breakfast server. 😔
Nooked through hotels.com. they charges me 187$ and then on day of stay even hotel charged me 163$. Now when I am asking for refund, they are not paying it since 2 months. Neither hotel.com is paying me. Cheats
What a great experience my son and I had staying here during his soccer tournament! We arrived late on Friday evening, tired and ready to relax. We were met by smiling faces at the front desk ready to help. Our room was clean and spacious. I did ask Lucretia at the front desk for comforters/blankets as our beds didn't have any on them, and she was more than happy to help us with that. What I was most impressed by is how quiet it was in our room considering the hotel was very busy and lots of kids were staying there. We had restful nights both nights we were there, my son and his team had a great time playing in the pool one afternoon, and there were a lot of choices for breakfast. The only downside of the hotel is that the location is not super close to shopping or restaurants, but the price you pay and the great experience thanks to the hotel staff makes it well worth it to drive a short distance to eat or shop!…
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