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I stay at this hotel frequently as I have a family member who lives in Mt. Prospect. There are many hotels closer but this is the best hotel in the area. It is clean, in a great location and the staff is fantastic. The breakfast...More
We stayed here this past weekend with a few other families for a softball tournament. We would definitely stay here again. Room was clean and comfortable. Everyone on the staff we dealt with were very friendly and accommodating. Complementary breakfast was decent.
What a wonderful hotel to stay at. Have stayed here many years and have always been impressed by the staff and cleanliness of the property. Front desk staff: Patrick, Lucretia, Michael, Brian, Jose and Lauren go out of the way to help with whatever help...More
We chose this hotel because it was a short drive into the city, and this hotel was priced at least $100 less per night than anything we would have booked there. Also, free parking and the free full breakfast were a plus.
The room was...More
3.5 stars. It gets rounded down to 3 because of the uncomfortable polyester filled pillows. I really hope this is just a regional thing. I stayed at another IHG property on the North Shore earlier in the week and they had the same horrible pillows....More
Thank Brett J
Response from Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/LincolnshireResponded November 13, 2017
Thank you for taking the time to write a review. We value your feedback as it provides us with information we can strive in to become a better hotel. We are in transition of upgrading all pillows in all guest rooms, I would like to...More