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I have stayed at this property numerous times and the people are usually great! On this particular stay I had a small issue so I emailed the manager. I received a prompt and sincere response that addressed the issue and that makes all the difference,...More
Stayed two notes while visiting the pumpkin fest in sycamore. Enjoyed the comfortable bed and plump pillows. The room was clean and the bathroom was large with adequate hot water for showering. Met my daughter and her family there along with her in laws and...More
Response from RochelleHiexpress, General Manager at Holiday Inn Express Rochelle
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
We were in Room 142 -a very nice room after being assigned to room 116 which had 2 queen beds instead of the king size we specified. And of course, for some strange reason we had to re-do all the paperwork. GRR I left my...More
Response from j_ratoz, General Manager at Holiday Inn Express Rochelle
Hello thank you for filling out this survey and as you mentioned you reach out to everybody which you can and we did same here in order to search for your kindle. As soon you check out our headhousekeeper went in room and check to...More
This Holiday Inn is undergoing construction updates. They had signs up that there will be construction noise during the day. It is in need of an update. I didn't swim but went & sat in the pool area. It looked very clean. The breakfast area...More
First I was met by a very pleasant front desk staff. The room was very clean but some of the furniture was a little outdated. The room was very large with two TV's with the king size bed and a pull out sofa. There was...More
US$138 - US$185 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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