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Holiday Inn Rock Island - Quad Cities

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226 17th St Suite 100, Rock Island, IL 61201-8753
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (49)
Room & Suite (40)
Dining (5)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Rock Island - Quad Cities
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 4 hotels in Rock Island
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Hotel & Conference Center - Rock Island centrally located in The Rock Island Arts & Entertainment District off I-280 / IL Highway 92 and moments away from the Quad City International Airport in Moline. We are conveniently located near the Rock Island Arsenal, Modern Woodmen, Deere & Company, Bituminous Insurance Co., Royal Neighbors, MidAmerican Energy, Trinity Medical Center, Augustana College, Kone, Circa 21 Dinner Playhouse and Quad City Botanical Center. Just the Place for You. Superior amenities and outstanding service await you at the Holiday Inn – Rock Island. We realize that not all travelers are alike, so our 175 guest rooms, suites and meeting space are designed to meet the needs of business and leisure travelers.*Spacious & comfortable workspace*Full-service meeting and banquet space*Complimentary high-speed wireless internet access in all guest & meeting rooms*Earn Priority Club points every time you stay*Full-service Bennigan’s Irish American Grill on-site*Kids Eat & Stay Free*24-hour Business center. The Holiday Inn – Rock Island features over 9,000 square feet of flexible meeting and banquet space. Whether planning a corporate event, an intimate cocktail party or a celebratory banquet, you will have our undivided attention. Stay you.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Sauna
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Salon
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
289Reviews3Q+A52Room tips
Traveller rating
  • 56
  • 85
  • 83
  • 32
  • 33
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Popular mentions
Trudy B wrote a review Nov. 2020
2 contributions1 helpful vote
Our flight crew arrived in the evening and left very early the next morning. Guess who was there to greet us and offer exceptional customer service both times! Ms. Dontaya!! What a lovely and very profesdional employee you have at your property! She coached us on how to order breakfast, made sure she gave us crefit for our stay, and was so very pleasant. I felt like I had known Dontaya all my life! Dontaya is a very reliable, hard-working professional and our entire crew wants to thank her for all the care she gave us! We vote unanimously that she be given a hefty raise! She is a cut above and you should be so proud to have her on the Front Line! Please thank her for us and let her know how much we appreciated her! FrightAttendant Trudy Baird EndeavorAir Stayed at your hotel Nov9th, 2020.
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Date of stay: November 2020Trip type: Travelled on business
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Response from Holiday Inn Management, Owner at Holiday Inn Rock Island - Quad Cities
Responded Dec. 9, 2020
Dear Trudyb749, Thanks so much for taking the time to review our property and provide feedback! We are so happy your stay was enjoyable. Dontaya is certainly one of our shining stars. She really enjoys what she does and it shows. I will pass along your kind words! Thanks again, look forward to you staying with us in the future!
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Tired Traveler wrote a review Aug. 2020
3 contributions2 helpful votes
Due to emergency car trouble, we stayed here and were totally unprepared. We had no phone charger and our phones died. We were having a terrible time finding a rental car since it was late on a Saturday night. Ian was very friendly and empathetic to our situation and Dontea went above and beyond all expectations. She lent me her personal phone charger for a couple of hours, searched online to try to find us a rental car, and found us a cab when Lyft was not helpful. In a very difficult situation, it was so nice to have people that cared and helped us in real ways. The room was clean and nice, but it’s the people that make the difference. I would definitely stay here again. This hotel is lucky to have such great employees that truly care about their guests.
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Date of stay: August 2020Trip type: Travelled as a couple
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Response from Holiday Inn Management, Owner at Holiday Inn Rock Island - Quad Cities
Responded Aug. 11, 2020
Hi lbicknel, Wow! I'm so happy to hear our staff went above and beyond to help you during your difficult situation. Thank you for the 5 star review. We look forward to seeing you again the next time you are in town. Kind regards, Wendy
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Ruppert B wrote a review Jul. 2020
Lugoff, South Carolina199 contributions29 helpful votes
The room was small, though adequate, and quiet. Check in, though, was too long. They were booked solid for some sporting events and had one manager and a trainee to check people in. The couple in front of me waited 40 minutes to check in. I waited 30. Rooms were clean, as was the rest of the hotel I saw. They were quick to get me additional pillows. And free parking downtown!
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Date of stay: July 2020
Value
Location
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Response from Holiday Inn Management, Owner at Holiday Inn Rock Island - Quad Cities
Responded Jul. 28, 2020
Hi Ruppert! Thank you for taking time to post a review of your stay. We are happy to hear you valued your stay as 4 stars. Yet, I'm sorry to read of the delay you experienced in checking in. I know from experience that check-in can take longer when training new staff. However, the timing you encountered was certainly not up to standards. I have passed your comments on to our manager for review. I hope you will consider staying with us again soon. Kind regards, Wendy
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Mask1000000001 wrote a review Jun. 2020
1 contribution1 helpful vote
We checked in 6/23 at 6:30 PM. The woman at front desk was not wearing a mask. We asked her to put one on. She said she couldn’t because manager had them locked up in safe. She also compared us to her child in that it is good to be exposed to viruses. We felt unsafe. Is this Holiday Inn’s standard procedure towards the virus?
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Date of stay: June 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Rock Island - Quad Cities
Responded Jul. 8, 2020
Hi Mask1000000001, Thank you for sharing your feedback about your hotel experience. Following the shift toward new requirements surrounding the pandemic situation, we aim to exemplify a worry-free environment. I am sorry for any uneasiness caused by one of our staff not wearing protective mask. We follow guidelines on preventive measures against COVID-19. Kindly know that we did not intend to disregard the best practices and safety procedures. Our highest priority is the health and well-being of our guests and employees, and your review has helped. I have shared your remarks with the hotel management to check on certain lapses that need attention to ensure this does not happen again. Thank you again for your review. We hope we can change your perspective of our hotel and regain your trust. Best, Zel N. Case Manager IHGService
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Bayou V wrote a review Feb. 2020
42 contributions4 helpful votes
Arrived at hotel after 11PM & my home is COLD. Called the front desk and the night staff person says,"there's nothing she can do. There is no maintenance personal on duty at this time & the thermostats are set by maintenance to a certain temperature because they are trying to save energy." But it is WINTERTIME in Moline/RockIsland, Ill and these rooms are COLD!!! All she kept doing is repeating the same thing thts there's nothing she can but tell them in the morning. So I'll be sleepimg in this FREEZER tonight. Guests should be able to set their own thermostats in their rooms. Everyone who visits here is not from TheQuadCity & these freezing temperatures. Thanks HolidayInn.
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Date of stay: February 2020Trip type: Travelled on business
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Response from HolidayInnRIQC, Manager at Holiday Inn Rock Island - Quad Cities
Responded Feb. 7, 2020
I apologize for your inconvenience and encourage you to contact the General Manager at 309-794-1212 ext 1200. Thank you very much for the feedback and we will definitely use this to educate and train our front desk staff. Our rooms are definitely fully controllable by the guest, as they should be, since so many of us have a different preference on temperature. Please feel free to contact me in order to properly resolve this issue. Again, I apologize and appreciate your valuable feedback.
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PRICE RANGE
US$79 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn rock island hotel rock island, rock island holiday inn
FORMERLY KNOWN AS
Four Points by Sheraton Rock Island
LOCATION
United StatesIllinoisRock Island
NUMBER OF ROOMS
175
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Frequently Asked Questions about Holiday Inn Rock Island - Quad Cities
Which popular attractions are close to Holiday Inn Rock Island - Quad Cities?
Nearby attractions include Circa 21 (0.2 km), Icons Martini Bar (0.2 km), and Skellington Manor Event Center (0.3 km).
What are some of the property amenities at Holiday Inn Rock Island - Quad Cities?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Rock Island - Quad Cities?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Holiday Inn Rock Island - Quad Cities?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Rock Island - Quad Cities?
Conveniently located restaurants include QC Coffee and Pancake House, Soi 2 Thai Street Food, and Huckleberry's pizza & calzones.
Are there opportunities to exercise at Holiday Inn Rock Island - Quad Cities?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Rock Island - Quad Cities have an airport shuttle?
Yes, Holiday Inn Rock Island - Quad Cities offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Holiday Inn Rock Island - Quad Cities located near the city centre?
Yes, it is 0.1 km away from the centre of Rock Island.
Are any cleaning services offered at Holiday Inn Rock Island - Quad Cities?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Rock Island - Quad Cities offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Rock Island - Quad Cities?
Many travellers enjoy visiting Rock Island Arsenal (3.1 km), Village of East Davenport (3.4 km), and Butterworth Center & Deere-Wiman House (4.2 km).