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Courtyard Rockford

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Traveller (32)
Room & Suite (28)
Dining (2)
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Overview
  • Excellent39%
  • Very good36%
  • Average18%
  • Poor5%
  • Terrible2%
Travellers talk about
“inner courtyard”(2 reviews)
“front desk”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (136)
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49
25
8
4
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LanguageEnglish
50
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25
8
4
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All reviewstypical courtyardinner courtyardfront deskgreat beddingspent a couple nightsyour luggagemarriott propertyquick weekendrestaurant next doorlarge areacomfortable staybreakfast was includednice indoor pooltwo queensnice sizequick checkassistant manager
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41 - 45 of 136 reviews
Reviewed December 26, 2016 via mobile

Booked on third party site. Checked in on the late side, but it was lighting fast. Room with two queens was clean and fresh. On the whole, hotel looked well kept. If you go, bring swim suits for the kids. The 3 to 5 foot...More

Thank Chris J
Response from Jan R, Manager at Courtyard RockfordResponded January 24, 2017

Dear Chris, Thank you so much for taking the time to leave us such a nice review! We are so please your stay with us was pleasurable. We strive to create a quick and personal arrival experience for all of our guests. Hopefully the next...More

Reviewed December 19, 2016

The room is quite clean, lack of communication between the staff and the management, It happens when several people are at the front desk, it is not considered in the order, who should come next, The front desk staff and the management are Unfriendly and...More

2  Thank ALBERT C
Response from Jan R, Manager at Courtyard RockfordResponded December 20, 2016

Dear Albert C, Thank you for taking the time to leave a review. I am deeply sorry for any negative experience you may have had during your arrival. We strive to make every experience personal and professional and greatly appreciate your feedback. If you would...More

Reviewed December 16, 2016

The room was nice- it was 6 degrees when I checked in. Hallway to my room was freezing- wondered if they were running the air conditioning. Inside my room it was warm and quiet. No issues there. They have a breakfast bar serving cold and...More

Thank Wuckers
Reviewed December 13, 2016

We stayed over the weekend with our 2 children for a wheelchair basketball tournament. Upon check-in I was greeted with a smile and a very nice staff that handle check-in and directions to our room very well. I like the fact that the elevator was...More

Thank Joni S
Response from Jan R, Manager at Courtyard RockfordResponded December 15, 2016

Dear Joni S, Thank you so much for taking the time to leave us a review! We are so glad we were able to provide you a welcoming comfortable stay and quickly address your requests. We hope the tournament was a blast! We continue to...More

Reviewed November 12, 2016 via mobile

The check in process went well, but when we arrived at our room we found it to be occupied and dirty. I called the first front from my phone and alerted them to the problem. They had someone meet us to give us new room...More

Thank Aubrey T
Response from Jan R, Manager at Courtyard RockfordResponded November 14, 2016

Dear Aubrey T, Thank you for taking the time to leave us a review. We are extremely sorry for the experiences you had during your stay with us. I can assure you they have all been addressed by the appropriate team members. At the Rockford...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$134 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$134 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (32)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Jhags123
May 17, 2017|
AnswerShow all 4 answers
Response from lefont71 | Reviewed this property |
Breakfast is not free in this property.
0
Votes
Robin W
November 9, 2016|
Answer
Response from Jan R | Property representative |
Hi, Yes, a majority of our second floor room all have balconies. Some are facing the inside courtyard, while others face the exterior. We have a handful of room that do not provide any form of balcony. I hope this helps... More
0
Votes
Room Tips
"walk down the street to another hotel"
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"Our room at the back on the 3rd floor was quiet."
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"Bring your own newspaper!"
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"Get ground floor close to lobby if luggage is an issue as the elevators are far"
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