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Lots of spiders, Stained sheets and comforters with holes as well. The hallways littered with garbage I don't think they own a vacuum cleaner. Floor was sticky. Bathroom dirty. I found hair in my sheets. Toilet would not flush and hotel could not find a...More
We were looking for a clean comfortable place to sleep on a cross country drive that didn't break the bank. This was it! Also had an up to date tv. Walking distance to a couple of restaurants, easy access from the interstate, perfect!
I won't waste time here... this is the worst hotel in every way. Even the mice were trying to leave. I felt depressed after staying here for a few days afterward. Thank goodness for Portillos and chocolate cake..
checked in to our room august 5th to august 6th to go to a festival in chicago with friends in rockford, we went out for site seeing before going to bed, we got back to our room about 130 am took a shower and went...More
Response from 6Team, Brand Experience Team Member at Motel 6 RockfordResponded 11 August 2017
Dear Guest, We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding this issue and are mindful to monitor our rooms in order to address, treat and terminate any issues if we discover...More
My husband booked a two night stay for my birthday. Upon arrival we went to our room which smelled horrible. We bag an to look around and I saw flies and bugs flying around. I looked at the bed and there were burn holes in...More
Thank Sandra R
Response from 6Team, Brand Experience Team at Motel 6 RockfordResponded 7 August 2017
Dear Sandra, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The customer service issues you describe are atypical to Motel 6 standards for...More
Not that I know of. There's been prostitution going on for years there and I was told they used to but I'm pretty sure they don't now. As for timing you've got 30 minutes after you check in to change a room or get a refund... More
Not that I know of. There's been prostitution going on for years there and I was told they used to but I'm pretty sure they don't now. As for timing you've got 30 minutes after you check in to change a room or get a refund if you are disgusted with the room given. So, use that information as you choose.