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Extended Stay America - Rockford - State Street

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Traveller (14)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent46%
  • Very good27%
  • Average17%
  • Poor8%
  • Terrible2%
Travellers talk about
“grab and go”(4 reviews)
“the main desk”(2 reviews)
“future travels”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
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Reviews (81)
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Traveller rating
36
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14
6
2
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LanguageEnglish
36
22
14
6
2
Show reviews that mention
All reviewsgrab and gothe main deskfuture travelsfront deskstayed one nightvery clean hotelroad noiseoatmealrockford areadefinitely stay here againpleasant stayparking lotrefrigeratorclerkpetcleanliness
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1 - 5 of 80 reviews
Reviewed 2 weeks ago via mobile

Wish my spouse & kids had come along--plenty of room to roam in the room, bigger than expected. 4/5 stars due to a slight lingering smell that I couldn't identify--but would stay here again. Aside from slight odor, it seemed very clean. Wonderful, friendly staff!More

Thank Dena O
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded 2 weeks ago

Dena, thank you for being our guest at Extended Stay America. We are glad to know your stay with us was enjoyable and that our location was ideal for your needs. It was a pleasure serving you, and we look forward to welcoming you back...More

Hotel's Favourite
Reviewed 7 June 2017

This is one of the nicest hotels I have stayed in Location is perfect, just by I -90 It's a very clean hotel, room was very spacious and clean. Excellent customer service. Would like to make a special mention of the guy who worked late...More

2  Thank FAIZ18
Response from 00esa, General Manager at Extended Stay America - Rockford - State StreetResponded 7 June 2017

We are delighted to read how much you enjoyed your time at Extended Stay America - Rockford - State Street. Thank so much for complimenting your clean room and the service you received from our staff, especially Mike and Lawrence. They will be thrilled to...More

Reviewed 2 weeks ago via mobile

Accommodations exceeded our expectations. Our floor was pretty quiet/clean and our check in process with Cherish was very smooth and informative. She always had a smile for us when we stopped by to get something for our room. Overall great customer service by all staff!More

Thank Winnyann73
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded 2 weeks ago

Thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were impressed with our top-notch service and facilities. We will surely share your praises with Cherish and all the rest of our staff. It was a...More

Reviewed 2 weeks ago via mobile

My husband and I have been guests here since December 15th due to water damage and extensive repairs taking place at our home. We couldn't be happier with the accommodations, the service, the hospitality and concern shown to us during this difficult time by Judy...More

Thank Karen M
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded 2 weeks ago

Karen, thank you for making Extended Stay America your home away from home. We are delighted to read you liked our well-kept property and courteous service. We will be sure to share your compliments with our team, especially Judy. We appreciate you recommending us and...More

Reviewed 3 weeks ago via mobile

Not pretentious, normally quiet, comfortable bed, with full-amenity kitchen, including a dishwasher and small fitness center. Been here over a year and can't understand others' negative reviews. When there have been issues, staff has been very accommodating.

Thank gotoguru1
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded 2 weeks ago

Thank you for sharing your wonderful review of the Extended Stay America. We strive to provide service and amenities that are worthy of this kind of feedback. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$96 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Rockford
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$96 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Rockford
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (14)
Room & Suite (12)
Dining (1)
Questions & Answers
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Room Tips
"Don't book a room-then you can be assured a good one!"
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"Great location, very nice hotel."
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"Might ask the desk clerk about the views!"
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"good value and location for the price!"
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