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Comfort Inn Rockford

ComfortInnUS$56*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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124 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Pinehurst, North Carolina, United States
Reviewed yesterday NEW

Very nice outside appearance of the property is excellent. If you are a light sleeper select a room on the front side of the hotel. The furniture & carpet in my first floor room was a bit worn...perhaps 2nd floor rooms are in better shape. Overall a good, safe property away from the hustle & bustle of Owensboro.

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Helpful?
Thank Michael E
Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

The people dealing with customers often determine the success of the business and the staff her are GREAT! They go out of their way to make sure the stay is superb! Jerry, Anna, and Amber are a few of the staff that deserve recognition. I had a room that was too close to the pool, I requested a new room...

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Helpful?
Thank Jamie F
About Hotel's Favourite Review
169ambert, General Manager at Comfort Inn Rockford, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 1 week ago via mobile

We were initially booked at Motel 6, but the room was horrible, so we immediately checked out. We were pretty desperate to find another room so we drove to the Comfort Inn, as we know people who've said good things about it. Amber scrambled to accommodate us for the 3 nights we needed. The only thing available was a suite,...

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Helpful?
Thank Melayna G
Management response:

Thank you for letting us know you had a great experience. Amber is a great employee as is all our staff. We hope to see you again in the near future. Sincerely, Dee Kuhlemeier General Manager

Little Rock, Arkansas
Reviewed 2 weeks ago via mobile

I unfortunately checked in late, past the time to cancel before they charged me for a night, and had to suffer through a night in this hell hole. To start, Nakia, who saw the disgust on my face said I got a great rate on the room which was less than what they normally charge. My reply was the rate...

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Helpful?
Thank Denise M
Management response:

Dear Denise, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Nakia, did talk with me immediately after your...

Oshkosh, Wisconsin
Reviewed 3 April 2017

Recently we stayed here for a soccer tournament. The hotel is in desperate need of an updating but the customer service we received was excellent. The general manager Dee was awesome. Our boys had played a pretty rough game in the mud and she offered to wash and dry their uniforms for us. She was very helpful in answering our...

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Helpful?
Thank Lisa K
Dee K, General Manager at Comfort Inn Rockford, responded to this review

Dearest Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

West Palm Beach
Reviewed 13 March 2017 via mobile

Hotel was sold out and did not have the two beds we requested/needed due to three adults. In addition, the main floor bathroom was overflowing with with #2, parents/kids were in the pool with street clothes, food was on the carpet in the hallways, doors were thin.... overall outdated, dirty and we left disappointed. I had to use the restroom...

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Helpful?
Thank NaderProperties
Dee K, General Manager at Comfort Inn Rockford, responded to this review

Dearest Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make the necessary improvements that will ensure...

Farmington, Arkansas
Reviewed 28 February 2017 via mobile

I have stayed at many Comfort Inns across the USA and this one by far is the worst for multiple reasons. #1 the front entrance is not handicap accessible. Really? In 2017, this is unacceptable for any public building. I am not handicapped but if I had been, I would have turned around and left. #2 the foyer into the...

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Helpful?
1Thank Jeri E
Management response:

Dearest Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 26 January 2017

Room was OK--bed was wonderful. Light out in bathroom and they were unable to fix. Overall a shabby but clean place. Room was better than hallways. No remote in room and it took awhile to get a replacement. Just OK breakfast though a first rate waffle maker. Some staff were very friendly and some were obviously unhappy to be there....

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Helpful?
Thank Marie M
169ambert, General Manager at Comfort Inn Rockford, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dee Kuhlemeier...

Louisville, Kentucky
Reviewed 17 January 2017

We stayed here on our way home from the South. Nice and quiet as usual. It's far enough off of the highway to not have any noise. Staff super friendly and helpful. The king bed was comfortable. This hotel is showing it's age a little. We'll stay here again.

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Helpful?
Thank Clarence D
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team we all would like to thank you! I hope that you will consider staying with us again soon! Sincerely, Dee Kuhlemeier General Manager Comfort Inn of Rockford (815) 398-7061

Reviewed 16 January 2017

came in late after a very nerve wracking trip and flight, just wanted a room and something to eat, the clerk got us into a king room for a very quickly and recommended several close by places to have something to eat, was a great end to a very stressed day we will definitely stay again! thank you!

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Helpful?
Thank Tom O
169ambert, General Manager at Comfort Inn Rockford, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you. We hope to see you again soon! Sincerely, Dee Kuhlemeier General Manager Comfort Inn of Rockford (815) 398-7061

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn Rockford

Address: 7392 Argus Dr, Rockford, IL 61107-5283
Region: United States > Illinois > Rockford
Price Range: $85 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Rockford 2.5*
Number of rooms: 64
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Also Known As:
Comfort Hotel Rockford
Rockford Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Rockford staff and other travellers.
1 question
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Winona, Minnesota
over a year ago

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Questions? Get answers from Comfort Inn Rockford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on front side of hotel are quieter.”
MichaelE505, 27 May 2017 | Read review
“Be sure to go to Alchemy, a restaurant right across from the hotel. The pizza was amazing!”
SouthofSTL, 16 Jan 2017 | Read review
“Ask to see your room before paying.”
Rollout_Admins, 5 Dec 2016 | Read review
“Should be good, they are getting new AC”
P1180RMfrankb, 6 Jul 2016 | Read review
“tried to get on wifi but wasn't successful at getting on.”
PatriciaW273, 6 Jan 2016 | Read review
5 of 5
ComfortInn
US$56* /night
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Prices are for 1 room, 2 adults
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