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Aloft Chicago O'Hare

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834 Reviews from our TripAdvisor Community

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Showing 808: English reviews
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Georgia
Reviewed 5 days ago NEW

This was my second stay at the Aloft O'Hare and the experience was mostly consistent with the first. What was improved was the attitude of the desk staff. On my first visit two years ago, aloof is the most positive adjective I would use to describe the front desk staff. On this visit, staff appeared to be more engaged and...

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Helpful?
Thank Travelling-n-Style
Chris R, Front Office Manager at Aloft Chicago O'Hare, responded to this review

Hello, Thank you so much for taking the time to give us your feedback about your stay! We heavily rely on our guest's feedback as we strive to improve with each and every stay. I am glad that we were able to provide you with a better experience during your second stay with us. We are happy that you were...

Western Ireland, Ireland
HOTEL’S FAVOURITE REVIEW
Reviewed 15 December 2016

This was my first time to Chicago friends booked this hotel for me and my husband we did not even know where we staying until we arrived on the 8th December 2016. The rooms are warm beds very comfortable. The hotel is modern with coffee and tea making facilities also tea or coffee in the lobby 24/7 which was great...

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Helpful?
1Thank ryanmaria2016
About Hotel's Favourite Review
Liz K, General Manager at Aloft Chicago O'Hare, responded to this review

Dear ryanmaria2016, We are so happy that we were lucky enough to host you! All I can say is thank you for this fabulous review of the aloft Chicago O'Hare! We would be honored to have you again! If I can personally help with anything in the future, please do not hesitate to contact me directly. Thank you again and...

Durham, North Carolina
Reviewed 6 days ago NEW

I just got back from a meeting we hosted at ALoft O'Hare. Everyone at the front desk, sales, catering- they were all so lovely and responsive. Debbie checked in with us every morning, afternoon and evening. Julie, Lucy, Monica, and Jonathon kept up with our food and room needs so cheerfully. The location is great and the shuttle was very...

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Helpful?
Thank Joules2017
Chris R, General Manager at Aloft Chicago O'Hare, responded to this review

Dear Joules2017, Thank you for this fantastic review! I am lucky that I get to work with such a phenomenal team. I am happy that you enjoyed your time spent with us here at the aloft Chicago O'Hare and we look forward to having another opportunity of doing so in the future! Take care!

Salt Lake City, Utah, United States
Reviewed 6 days ago NEW

The staff were so organized, helpful, efficient, and malleable to our needs. The food was delicious and with the MANY food special needs our group had, the staff took care of everyone. The multiple room setups went without a hitch and the modifications to our agenda were easy transitions. All of this is due to the expert and professional team...

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Helpful?
Thank Jami-Jon P
Chris R, General Manager at Aloft Chicago O'Hare, responded to this review

Dear Jami-Jon P, We are so happy that we got to the opportunity to work with you and your team. It was great meeting you. We are very thankful for this review too! If we can help with anything in the future, please do not hesitate to reach out! It would be a pleasure to see you all again. Take...

Reviewed 1 week ago via mobile

Very clean and friendly staff. Not really a family friendly hotel but great for business. No drawers or a place to store suitcase out of sight. This hotel was close to great shopping a several good restaurants.

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Helpful?
Thank Amy W
Liz K, General Manager at Aloft Chicago O'Hare, responded to this review

Dear Amy W, I want to thank you for sharing your feedback about your stay with us! I am happy it was an overall positive experience. I do wish we had drawers in our guest rooms as well but we do offer spacious closets which can house a suitcase. We actually entertain many families as our guests due to our...

Reviewed 1 week ago via mobile

Everyone is very helpful. They will take the time for you and treat you like family. There is a shuttle that takes you where you want to go. Rooms are spacious. Offer you vouchers for different things.

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Helpful?
Thank Karen L
Liz K, General Manager at Aloft Chicago O'Hare, responded to this review

Dear Karen L, I cannot thank you enough for this review of the aloft Chicago O'Hare! We are actually one big happy family here so I am so happy you got to experience that first hand. If you should ever need anything moving forward, please contact me directly and I would be happy to help! Take care!

Tokyo, Japan
Reviewed 1 week ago

The hotel has a great design and concept, and is in a perfect location if you need to be close to the airport. The rooms are comfortable and spacious, and the business meeting spaces are well furnished (although, the whiteboards were covered in something sticky and it was not possible to write on some areas of them). Check-in and check-out...

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Helpful?
Thank BBdesu
Liz K, General Manager at Aloft Chicago O'Hare, responded to this review

Dear Bbdesu, I wanted to say thank you for taking the time to provide us with your feedback, it seems like you overall enjoyed your stay with us. I love that you highlighted several of our perks here at the property. The bliss amenities are amazing; I wish the lotions provided in the room were larger in size as well....

Reviewed 2 weeks ago via mobile

Wait at door 3 half an hr, then there he is! Nope he decides to keep on going and the front desk says, sorry he's on his way back to the hotel. So another 1/2 wait or 8$ for Uber. REALLY... Next time it'll be the Westin or the Sheraton! Shuttles stop, guy gets out, looks around, and waits some...

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Helpful?
Thank KathieVee
Liz K, General Manager at Aloft Chicago O'Hare, responded to this review

Dear KathieVee, I hope you are having a good day. I wanted to thank you for sharing your feedback regarding our complimentary airport shuttle. I will be sure to speak with my Front Desk Manager as well as the Shuttle Drivers regarding the etiquette when retrieving our guests from the Airport. I am sorry that we did fall short of...

Lansing, Michigan
Reviewed 2 weeks ago

Stayed here for two nights during a business trip. Lobby has a nice bar and sitting space with gas fireplaces in an outdoor courtyard. They also have a nicely designed food area for light breakfasts, sandwiches, drinks and snacks. Check-in was fast, easy and friendly. The rooms are quite spacious with a desk to work at, and quite comfortable beds....

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Helpful?
Thank ehosk
Liz K, General Manager at Aloft Chicago O'Hare, responded to this review

Dear ehosk, What a fantastic review of our aloft! We are lucky to have had the chance to host you! With this review, I feel like you have provided a clear picture of what future travelers can expect from the aloft Chicago O'Hare. If we can assist with anything moving forward, please contact me directly. I would be happy to...

Brentwood, CA
Reviewed 2 weeks ago via mobile

This was our base when arranging a move to the Chicago suburbs and served well. Stylish as usual but the parking entry is a bit confusing. Beware the first floor guest rooms while convenient, the bar noise carries and the fire door slams loudly.

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Helpful?
1Thank bryenz
Liz K, General Manager at Aloft Chicago O'Hare, responded to this review

Dear bryenz, I want to thank you for choosing the aloft as your home away from home while relocating, I am happy we got the opportunity to host you! I do appreciate your feedback and if we can help with anything in the future, please contact me and I will be happy to help!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Conveniently located just minutes away from the airport, the Aloft Chicago O'Hare offers all travelers a new experience with a loft inspired design as well as lounge, 24/7 gym, and indoor pool. ... more   less 

Additional Information about Aloft Chicago O'Hare

Address: 9700 Balmoral Ave, Rosemont, IL 60018-5214
Region: United States > Illinois > Rosemont
Price Range: $173 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Chicago O'Hare 3*
Number of rooms: 251
Reservation Options:
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Also Known As:
Aloft Chicago o`Hare Hotel Rosemont
Aloft Hotel Rosemont
Hotel Style:
#14 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Chicago O'Hare staff and other travellers.
7 questions
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Questions? Get answers from Aloft Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms have loud airport noise.”
keyze, 25 Mar 2017 | Read review
“Choose a room w/ a decent view. The second floor is majestic.”
theheckreturns, 10 Mar 2017 | Read review
“Don't stay here!!!”
DouglasB995, 26 Feb 2017 | Read review
“Clean room with friendly staff for a decent price.”
880waleeds, 17 Jan 2017 | Read review
“The west side of the hotel was noisy however I did not hear anything the neon lights may bother some just close the blinds”
ryanmaria2016, 15 Dec 2016 | Read review
5 of 5