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The Westin O'Hare

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1,103 Reviews from our TripAdvisor Community

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Showing 1,069: English reviews
Cincinnati, Ohio
Reviewed 10 January 2017

Very comfortable rooms and surprisingly quiet, considering proximity to one of the world's busiest airports and expressway. (My room was on eighth floor, NW side of hotel.) The buffet breakfast for $21 provides adequate choices and definitely beats buying from the menu. Lunch at the same 1st floor Benchmark restaurant was also good; my two favorites, hamburger and salmon on...

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Helpful?
Thank John A
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for posting your detailed review about your recent stay with us! I'm glad you had a chance to try our Benchmark restaurant. I too am a fan of the salmon and burger entrees. The next time you visit, I do highly recommend trying our lobster rolls. They are simply delectable! Thank you again for your time and we'll...

Reviewed 7 January 2017

Great spot. Great room. Great service. I would eat at the sports bar. Restaurant-outrageously expensive. Odd health club arrangement with a club that charges $. Driving in on the weekend is not a problem. Taking the underground subway that comes ever 10 minutes is not as scary as the front desk makes it sound. The elevated train is nice but...

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Helpful?
Thank Kathleen B
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post your feedback! I do regret that you find our Benchmark restaurant to be pricey, however, I can guarantee that every bite will be worth it. Also, our Westin workout is complimentary and open 24 hours. If you were charged for some reason, please do contact me at mary.larroza@westin.com so I can have...

Goodlettsville, Tennessee
Reviewed 6 January 2017

I was excited for my annual trip to Chicago for our Christmas Family Reunion. This has been a tradition for many years. I had stayed at this Westin the first trip, and selected it again for this trip. I flew out of Nashville, to O'Hare. It was so warm in Nashville, that I left my winter coat in the backseat...

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Helpful?
Thank Crashvic
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for posting your feedback and letting us know about your great experience at our property! Chicago definitely does have a bitter cold winter and I'm so happy that our staff was able to provide you with a temporary jacket to keep you from freezing. We'll be looking forward to your next visit with us and hopefully it'll be...

Kenosha, Wisconsin
Reviewed 4 January 2017

My husband and I won a 1-night stay with breakfast for a Friday or Saturday night. We chose to visit on a Friday night in December. Our check-in process was quick and the agents were very friendly. The Westin O'Hare is a pet-friendly hotel so we brought along our long-haired dachshund. The staff couldn't get enough of him. Our room...

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Helpful?
Thank LindseyK8
Nadine L, We4stin Experience Specialist at The Westin O'Hare, responded to this review

I am delighted to hear that you, your husband, and your dog enjoyed your stay with us! I'm not sure if you were aware, but we do have a lovely park area behind our property that's convenient for guests with pets or guests who simply want to take a stroll around the outdoors. I appreciate your 5 star rating and...

Battle Creek, Michigan
Reviewed 2 January 2017 via mobile

Second time doing this package here. This time we reserved two rooms for our family. Put us nice and high, but rooms at completely opposite ends of the hallway. After our flight back and long wait for shuttle. The two keys they gave us the exit didn't work. These happened on our one previous stay, park and fly stay. Tried...

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Helpful?
Thank Bbarea
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for staying with us and taking the time to share your review. I do regret that you had some frustrations with your stay. If it's of no hassle, please contact me directly at mary.larroza@westin.com so that I may respond directly. I'll look forward to your response. Have a wonderful day! Be Well, Nadine Larroza

Reviewed 29 December 2016

Stayed at this property on River road, Rosemont for a two day stay. We attended our annual Christmas concert featuring TSO, at Allstate arena on Dec. 23. Hotel rooms are not real big but certainly big enough, with a tv, fridge, a safe, and plenty of nice bathroom towels, and lotions. The valet man called a cab for us to...

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Helpful?
Thank Cheryl L
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Hello and thank you for posting your review about your stay at the Westin O'Hare. I'm glad to know that you were able to take advantage of our Deluxe Westin Select package. It's definitely convenient and saves you a good amount with the amenities included. I'm also thrilled to know that you were able to utilize our facilities and have...

Chicago, Illinois
Reviewed 26 December 2016 via mobile

Very nice hotel. Extremely comfortable beds. Close to O'hare which is both convenient and fun because you can see the planes coming in (if you don't mind a little noise). Overall a very nice stay and I will be back.

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Helpful?
Thank Elizabeth S
Nadine L, Westin Experiece Specialist at The Westin O'Hare, responded to this review

Thank you for posting your excellent review about your stay with us at the Westin O'Hare. I'm delighted to here that you enjoyed our signature heavenly bed as it is a huge favorite at all of the Westin properties. I am also pleased to know that your time with us went very well and that you will be joining us...

Ellensburg, Washington
Reviewed 18 December 2016

It is real close to O'hare but no airport noise. Many restaurants close by. Good workout rooms and always nice rooms and comfortable beds. They have a decent gift shop in the lobby and it looks like they have good parking.

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Helpful?
Thank Nate C
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Good morning and thank you for taking the time to share your experience at the Westin O'Hare. Our signature Westin Heavenly beds are definitely a favorite among our guests. I actually purchased one myself and I absolutely love it. A lot of guests are also hesitant to stay at airport properties because they are worried about noise, however, that has...

Sterling, Alaska
Reviewed 15 December 2016

We stayed at the Westin both flying into Chicago and then again a few days later flying out of Chicago. The staff was great, remembered us when we returned. Shuttles were punctual and drivers very helpful. The rooms are large, have ample places for electronics to be plugged in and have floor to ceiling windows. (We were traveling with a...

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Helpful?
Thank AlaskanBorn
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Good morning and thank you for taking the time to share your detailed review. I'm delighted to hear that your stay was exceptional! I definitely agree with your statement about the burgers in our Benchmark restaurant. I'm not a huge burger fan but I do love the one we serve here. The next time you visit, I recommend trying our...

Illinois
Reviewed 26 November 2016 via mobile

We booked a park and fly while out of the country for a week. The shuttle is supposed to come every 15 minutes. We waited over 30. We called three times and the third time we were told, "Traffic". The traffic didn't seem to effect 5 other hotel shuttles because they came and went 2 or 3 times (we had...

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1Thank SnowyInSterling

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly renovated Westin O'Hare is just minutes from O'Hare International Airport and provides an O'Hare Airport Shuttle service that departs from the hotel. Our renovation features refreshed guest rooms, lobby, a full-service Starbucks, fitness center, brand new restaurant concept Benchmark Gastropub, and additional meeting space. Additionally, we are within minutes of MB Financial Park,the Fashion Outlets of Chicago, Donald E. Stephens Convention Center, Rosemont Theater and Rivers Casino. Walking distance to the Blue Line "EL" train providing service to downtown Chicago. ... more   less 

Additional Information about The Westin O'Hare

Address: 6100 North River Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: $174 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin O'Hare 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
The Westin o`Hare Hotel Rosemont
Westin Hotel Rosemont
Westin Hotel o Hare
Westin Rosemont
Rosemont Westin
Hotel Style:
#1 Family Hotel in Rosemont
#2 Business Hotel in Rosemont
#2 Luxury Hotel in Rosemont
#6 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from The Westin O'Hare staff and other travellers.
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Questions? Get answers from The Westin O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always request a quiet room, away from elevators. Very quiet hotel.”
 of 5 bubbles Junglejody, 30 Jan 2017 | Read review
“May be quieter on NW side.”
 of 5 bubbles U9764WFjohna, 10 Jan 2017 | Read review
“The 11th floor facing the Rosemont Water Tower was quiet and beautiful.”
 of 5 bubbles LindseyK8, 4 Jan 2017 | Read review
“Ask for a high floor with a view”
 of 5 bubbles , 29 Dec 2016 | Read review
“Sign up for spg, get a room on the spg floor.”
 of 5 bubbles traveladventuresusa, 23 Nov 2016 | Read review
5 of 5