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SpringHill Suites Chicago O'Hare

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1,025 Reviews from our TripAdvisor Community

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Showing 1,005: English reviews
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Marion, Indiana
Reviewed 4 days ago NEW

Staff is always great, rooms are always clean. Our two favorite things are the underground parking garage for loading/unloading out of the elements and the free shuttle to the cumberland station. A quick 3 minute ride to the station, then about a 35 minute ride downtown on the blue line. We don't even try to stay downtown anymore. No need....

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Helpful?
Thank Kara C
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Kara C, Thank you so much for taking the time to share your wonderful experience at our SpringHill Suites Chicago O'Hare! Our team works hard to make each guest's visit as carefree as possible. I will happily share your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for visiting...

chicago
Reviewed 4 days ago NEWvia mobile

Room clean, comfortable, wi-fi worked good, staff very friendly, breakfast waffles, eggs, sausage, fruit, yogart, etc. check out noon. Indoor swimming pool, free parking. Will stay again. Wi-fi a little tricky due to Apple products but ez fix with directions from desk.

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Helpful?
Thank chicagotoots
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear chicagotoots, We greatly appreciate your kind words! Our team works hard to create a wonderful experience for all of our guests. We are thrilled to hear that you enjoyed yours! Thank you for such great feedback about your visit to SpringHill Suites Chicago O'Hare and we look forward to seeing you again soon! Sincerely, Kevin W., Guest Experience Manager

Reviewed 5 days ago NEWvia mobile

We got stranded when our flight got canceled and this hotel was wonderful and made us feel so comfortable. Check in staff was so friendly. They even gave us some toothpaste and toothbrushes since we didn't have our luggage. The breakfast was really good too. We will definitely stay here when we are back in Chicago.

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Helpful?
Thank Sandy H
bsaldana2016, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for the review of the SpringHill Suites, Chicago O’Hare! We know your time is valuable and we appreciate you taking the time to share your experience with others. We are glad that you enjoyed the service provided by our team, as they do try very hard to ensure each guest has a wonderful stay. Thank you again for...

Reviewed 6 days ago NEWvia mobile

I had a wonderful stay. The staff was so kind, gentle & eager to help. I would like to thank Carrieal & Alina who helped me alot & made my stay a perfect one. All the staff was great, nice & caring. This week was magnificent & the staff was the one to thank.

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Helpful?
Thank suzielavender
bsaldana2016, Manager at SpringHill Suites Chicago O'Hare, responded to this review

We greatly appreciate your kind words! Our staff strives to create a wonderful experience for all of our guests here at the SpringHill Suites, Chicago-O'Hare and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

Reviewed 1 week ago

The room was very clean, and very comfortable. We booked online and we received all the amenities we requested. When we would come back to find our room cleaned, as expected, our beds had been made to include the blankets and the stuffed animals our kids brought with them, which we felt was a nice touch. When we all came...

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Helpful?
Thank Anastasia M
bsaldana2016, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

Reviewed 1 week ago

About 10 minutes from the terminals at O'Hare with a free shuttle that goes every half an hour, 24 hours a day. It looks a little tired, but the room was clean and had a fridge and a microwave and a sofa. There is an Outback linked to the hotel for an evening meal. Hotel provides breakfast from 6am -...

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Helpful?
1Thank Cathy R
Kimberly N, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Cathy R, Thank you for sharing your experience at our hotel. I am glad to see that you had a great experience with our staff. We pride ourselves on making each guest feel welcomed and appreciated during their trip. We hope to see you back again should you be traveling through O'Hare in the future. Kindly, Kimberly N., Assistant...

Appleton, Wisconsin
Reviewed 1 week ago via mobile

We stayed here overnight before catching a morning flight out of O'Hare. Hotel was fine - very clean with a friendly staff. Wifi was spotty at best - very slow. Not easy to catch up on work before flying out.

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Helpful?
Thank DebbyJoe
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear DebbyJoe, Thank you for sharing your experience at our SpringHill Suites Chicago O'Hare. We apologize for the WiFi having given you troubles during your visit. We will notify our maintenance team of the troubles to get that taken care of. Thank you for your time and we hope to get the chance to better your experience with us the...

Bar Harbor, Maine, United States
Reviewed 2 weeks ago

Quite good across the board except for food. Great and friendly staff, good service for meetings, cleanliness/general maintenance is excellent. Happy to recommend it for any organization that needs to hold a meeting convenient to O'Hare. Front side of the Hotel is noisy with the shuttle back-up beepers sounding every time they make a trip.

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Helpful?
Thank David H
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear David H, Thank you for choosing the SpringHill Suites Chicago O'Hare for your organization's meeting. Our team focuses on meeting your needs and we're proud to hear that we succeeded in that. We apologize for the shuttle noise you encountered. We will discuss this with our drivers team. Thank you again for your time and we look forward to...

Evansville, Indiana
Reviewed 2 weeks ago

I had a delightful experience staying at this Springhill Suites. I am certain that it is due to the excellent customer service and pleasant demeanor of the staff. I had particularly nice encounters with Alina and Cariel at the front desk. Very good people who made my stay memorable by going out of their way to make me feel at...

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Helpful?
Thank Jeff K
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Jeff K, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your visit here at the SpringHill Suites Chicago O'Hare. Our team works hard to make every guests' experience a memorable one. Alina and Carrieal are amazing assets to our team and we will happily share your feedback with them. Thank you...

Dallas, Texas
Reviewed 2 weeks ago

I thought I was just getting another average 3 star hotel. Not the case here, it should be rated 3.5 or 4 stars! Some of the nicest and helpful staff I've ever dealt with and not the the nice because its my job to be nice. I felt like the staff genuinely cared. The rooms were clean, the layout was...

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Helpful?
Thank ep0well
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear ep0well, Thank you for your warm comments about your visit to our SpringHill Suites Chicago O'Hare. Our team works hard to make each guest's visit as comfortable as possible. We are proud to hear that we succeeded in that. We will share your feedback with our team to keep up the great work. Thank you again for your time...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make the right choice, make the smart choice! We offer a hot breakfast, parking, and the fastest high speed internet all complimentary. Traveling to O'Hare; use our convenient 24 hour O'Hare Airport shuttle service. It leaves the hotel at :15 and :45 past every hour (please call for pick-up 11pm-6am). Once at airport, make your way to the bus/shuttle center. We pick- up at door #2 (2 times per hour). Located minutes from the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theater and NEW Rivers Casino. Conveniently close to the CTA 'Blue Line'. Take the train downtown to see the Magnificent Mile, Chicago Museums, McCormick Place or many other attractions. Sports enthusiasts will enjoy easy access to Chicago Cubs, White Sox, Chicago Bears and Blackhawk games. Our all suite-property includes spacious rooms which all have a fridge and microwave. Find time to use our Indoor swimming pool and 24 hour fitness center. With over 6,000 sq ft of flexible meeting space, we can help plan your next event. ... more   less 

Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 West Higgins Road, Rosemont, IL 60631
Region: United States > Illinois > Rosemont
Price Range: $181 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
Number of rooms: 245
Reservation Options:
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites
Hotel Style:
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Chicago O'Hare staff and other travellers.
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Questions? Get answers from SpringHill Suites Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the back side to escape hearing the back-up alarm everytime the shuttle takes a trip.”
 of 5 bubbles davidh250, 8 Mar 2017 | Read review
“Firm but comfortable beds.”
 of 5 bubbles E2721VScindys, 17 Jan 2017 | Read review
“The higher floors afford you some nice views.”
 of 5 bubbles BenjaminMS, 3 Jan 2017 | Read review
“Ask for a room away from the side facing the Blue Line "L."”
 of 5 bubbles John_Hale, 31 Dec 2016 | Read review
“Side away from the street is better.”
 of 5 bubbles Rodneycjames, 19 Dec 2016 | Read review
5 of 5