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Doubletree by Hilton Chicago O'Hare Airport - Rosemont

Booking.comUS$179*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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1,312 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Chicago O'Hare Airport - Rosemont
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Showing 1,265: English reviews
Saint Paul, Minnesota
Reviewed 2 weeks ago

Staff couldn't be more helpful. Rooms were large and comfortable. Shower pressure wasn't great if you have longer hair. Location is handy to airport but easy to miss because hotel sign is not easy to spot.

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Helpful?
Thank itraveltheworld2013
Anna P, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear itraveltheword2013, Thank you very much for taking the time to share your review and very valuable feedback. We are elated to hear the team delivered such a wonderful experience for you while you enjoyed the hotel and room. We look forward to being of service to you in the very near future. Sincerely, Anna

Lubbock, Texas
Reviewed 3 weeks ago

Close to O'Hare, free shuttle service, great food, friendly and helpful staff, comfortable and clean rooms… what's not to like? This was my first stay in a Doubletree property in quite a while and it won't be my last. I absolutely enjoyed every aspect of my stay. I cannot think of one thing that was an issue. Even the price...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ru1390
Luigi R, Front Office Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear ru1390, Thank you so much for taking the time to review our hotel. We appreciate your comments and are happy to see that your stay was exceptional! We hope you'll be our returning guests and visit us soon. Kind Regards, Luigi R Asst. Front Office Manager

Safety Harbor, United States
Reviewed 3 weeks ago

Clean hotel, friendly staff. Complimentary wifi was great at times, but not consistently. Location was very convenient to O'Hare. I'd come back to this hotel for meetings in O'Hare/Rosemont convention area again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank stacyk155
Luigi R, Front Office Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear stacyk155, Thank you for taking the time to review our hotel. We appreciate your comments and are happy to see that our staff made your experience greater. We hope to have you back soon. Best Regards, Luigi R

San Diego, California
Reviewed 3 weeks ago

We go to Rosemont several times a year for a conference, and the Double Tree has become our go-to hotel in the area. Location is great. Plenty of food options within walking distance. Clean, comfortable rooms. You can't really go wrong with this place if you're looking for a hotel in the area.

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Helpful?
Thank Devin Y
Luigi R, Front Office Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear Devin Y, Thank you for taking the time to review our hotel. We appreciate your feedback and are glad to see you are our returning guests. We hope to have you back soon! Best Regards, Luigi R.

Bostonn
Reviewed 3 weeks ago

I dont know where to start with this hotel. Everything about this hotel was ordinary at best, nothing good really stuck out. The gym was a little bit small, three treadmills, an elliptical and bike is all they had for cardio. I did like the firdge in the fitness center with water inside, thats a nice touch. In my experience,...

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Helpful?
1Thank SaltShaker09
Luigi R, Front Office Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear SaltShaker09, Thank you for taking the time to review our hotel. We appreciate your feedback, and your comments will help us as we continue to improve our guest experience. I apologize for not being able to exceed your expectations and providing you with a good night's rest. However, I'm glad to hear that our staff made a great impression...

Leeds
Reviewed 4 weeks ago

As a result of technical problems with American Airlines and then delays with my British Airways (BA) flight from London to Chicago, I was forced to spend the night at this hotel as there were no onward connections to Texas that evening. The free shuttle bus to the hotel came on time and the journey took a matter of minutes....

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Helpful?
Thank JWilliams12342013
Luigi R, Front Office Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear JWilliams12342013, We would like to thank you for the great review and rating! I'm sorry to see that your flight was cancelled. I'm glad our staff was able to make your experience a good one and make your quick stop painless. We hope to have you back soon under better circumstances. Kind Regards, Luigi R.

Wahpeton, United States
Reviewed 4 weeks ago

Great service. Very polite. Disappointed that the hot tub was out of order during stay. Staff at front desk didn't even know about it. Yet the hotel was very clean, and great location near airport. And Shuttle was timely and only a 5 minute ride to the airport from the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank andreahB9575ZW
Luigi R, Front Office Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear andreahB9575ZW, Thank you for taking the time to review our hotel. I apologize about our hot tub being down during your visit. However, I'm glad that you were able to enjoy yourself. I hope you're able to return to our property and be one of our returning guests. Best Regards, Luigi R.

Vandal Michigan
Reviewed 4 weeks ago

We stayed at the Doubletree Hotel Chicago O'Hare Airport,Rosemont because it was close to the airport and we wanted to leave our car and have a shuttle ride to airport. The hotel was So So, we had stayed here a few years ago and it was really nice, clean, of course their great cookies. This time we stayed it was...

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Helpful?
1Thank Elizabeth P
Anna P, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear Elizabeth P, Thank you for taking the time to review our hotel; it is always disappointing when a customer experience is less than expected. Needless to say, we always strive for a flawless stay; a promise and goal that we were unable to fulfill. Please accept my sincere apologies for the experiences that you encountered with housekeeping. Your feedback...

Springfield, Missouri
Reviewed 4 weeks ago

I enjoyed a great stay at this DoubleTree location. The staff was friendly and helpful. The room was fresh, clean and comfortable. The bed was very comfy. And there is a Gibson's Bar & Steakhouse just off of the lobby. Free Wi-Fi is available to Hilton Honors members and ATT customers. Self parking or valet parking is available. A parking...

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Helpful?
Thank trtzw
Anna P, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear trtzw, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Sincerely, Anna

Crystal Lake, United States
Reviewed 4 weeks ago

I will not be coming back here! I would have rathered stayed home or even just gotten an uber! There was no clarification about the parking fees! There was also not GENUINE customer service. It was very forceful and arguing and bickering back and forth! Also there is underlining fees that were not initially explained!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank E9500JBtiffanyh
Anna P, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this review

Dear E9500JBtiffanyhy, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $26/day; Valet Parking: $30/day. ... more   less 

Additional Information about Doubletree by Hilton Chicago O'Hare Airport - Rosemont

Address: 5460 N River Rd, Rosemont, IL 60018-5232
Region: United States > Illinois > Rosemont
Price Range: $159 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Ctrip TA, Cancelon, Priceline, Cheap Tickets, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Doubletree by Hilton Chicago O'Hare Airport - Rosemont reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chicago O'Hare Airport - Rosemont staff and other travellers.
9 questions
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Guttenberg, New Jersey
Bloomington-Normal, Illinois
over a year ago
1 month ago
Evansville, Indiana

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Questions? Get answers from Doubletree by Hilton Chicago O'Hare Airport - Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor - you might have a view”
A3452WXchrisc, 22 May 2017 | Read review
“FYI—aircraft take-offs can be heard from rooms on the West side.”
trtzw, 25 Apr 2017 | Read review
“Avoid 2nd floor, as the skybridge from the parking deck comes in there, right into a row of rooms.”
Migizi, 21 Mar 2017 | Read review
“Verify several times where you want your room to ensure that is what you receive.”
JStolz1, 1 Mar 2017 | Read review
“We were in king suite. Very roomy and comfortable”
Y2171EAdonnas, 2 Jan 2017 | Read review
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