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Loews Chicago O'Hare Hotel

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1,542 Reviews from our TripAdvisor Community

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Showing 1,488: English reviews
Hong Kong, China
Reviewed 20 July 2015

Loews is very modern hotel with new amenities and spacious room. It's good for people who have cars with them and very close to the airport. It is about 30-40 mins (with moderate traffic) drive to downtown Chicago. Fashion outlet of Chicago is 5 mins walk away.

Review collected in partnership with Loews Hotels and Resorts
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Thank AWKLO
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. Based on your review we think it's safe to say you enjoyed your visit. It's great to hear you found the hotel modern and the room spacious. Our hotel offers valet and self park option for our guest that drive in. Our garage is a great...

Rosemont
Reviewed 20 July 2015

Great hotel. quiet, modern, great staff. Awesome view of chicago skyline from upper east facing rooms.Stuck there in a meeting all weekend but had three great restaurants to choose from so that helped alot.

Review collected in partnership with Loews Hotels and Resorts
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Thank ddb1
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. It's great to hear that you found our hotel and our staff great! Based on our review sounds like you had a forest view room which faces the Chicago Skyline. That view is amazing! Our hotel is in a great location surrounded by great restaurants such...

Green Bay, Wisconsin
Reviewed 20 July 2015

We loved this hotel. Nice. Good vibes all around. We stayed here for a Modern Day Romeo concert which was inside the hotel! Wonderful restaurants next door. No need for a cab ride. Fresh and friendly staff.

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Thank Jessie C
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. Based on your review I think it's safe to say you enjoyed your stay. We are happy to hear you loved our hotel. Our team will be thrilled to read your review, I am glad they were fresh and friendly. Our hotel is in a great...

Louisville
Reviewed 19 July 2015

The lobby was being renovated. It is large with a very large screen TV. What really impressed me was when I walked in to the reception to check in, the staff was lined up behind the desk to check people in. As a result, there was practically no wait time to check in. They were all very pleasant and helpful....

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Helpful?
Thank klkb
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. How exciting to hear that you found your room to be spacious and the beds heavenly! We are very excited for the completion of our lobby renovation. Most of the work is done, we are now putting the final touches. The media wall is a great...

Chicago, Illinois
Reviewed 17 July 2015 via mobile

My company held a conference at the hotel and it was great. The rooms and furnishings were great as was the conference rooms and food. We were in walking distance to the entertainment district which has a lot to do, restaurants with open air eateries. Also, just a block away from the high end fashion outlet mall. The only downside...

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Helpful?
Thank AWLTHAT
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. It's great to hear that you enjoyed your stay with us and that you found the room to be great! Our hotel is in a great location, just blocks from MB Financial Park and steps from the Fashion Outlets of Chicago. Thank you choosing Loews Chicago...

Rosemont
Reviewed 13 July 2015

Airport shuttle took 40 min to arrive after 3 phone calls. The driver and the front desk staff looked at me as if I was lying when I told them that. The hotel, it seems, has some contract with flight crews of various airlines and they are the prime guests. Non crew guests are second rate citizens. If you are...

Review collected in partnership with Loews Hotels and Resorts
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Thank 247sanjayg
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. I am sorry to hear that you experienced longer than normal wait times for the hotel shuttle. Our shuttle runs from 4am to 1am every 20 to 30 minutes. I will address this issue with our team to ensure we are doing everything in our power...

Reviewed 13 July 2015

We arrived very late due to a long delay with our train ride but were able to check in easily. When we arrived there was a situation in the lobby with a very angry guy who was screaming and yelling at the employees (possibly a drunk wedding guest) but they seemed to have the situation under control. The room was...

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Helpful?
Thank Heather M
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. I am sorry to hear that you experienced travel delays. However, we are thrilled that you chose to stay with us. I am glad to hear that you found your room to be nice and the bed extremely comfortable. My apologies, that the minibar and room...

Seattle, Washington
Reviewed 12 July 2015

From the excellent customer service at check-in and from the servers during room service to the beautiful room, I was exceptionally pleasantly surprised by my four day stay at Loew's Chicago O'Hare. I expected to hear airport noise and it sits literally next to the airport and I'm happy to report even staying on the 10th floor, I heard nothing......

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Thank Shel S
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. We love your review, our team will be very excited once I share it with them. It's a great honor to be your new favorite hotel! I am thrilled to hear that your experience at check in was excellent. I am glad you had a great...

Oxford, Mississippi
Reviewed 12 July 2015 via mobile

I got stuck at the airport and stayed here for one night. What a nice surprise! Great room with nice features you expect from this chain. The free van from the airport even had comfortable seats (takes 10 minutes). Restaurant is good too. Very polite staff.

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Thank jz-60
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. We are sorry to hear you experienced travel delays. However, we are thrilled that you were satisfied with your visit. It's great to hear you enjoyed the features of your room. We are just 10 minutes away from O'Hare International airport. Our complimentary shuttle to O'Hare...

Grand Ledge, Michigan
Reviewed 11 July 2015 via mobile

This hotel has friendly staff, beautiful appointments, great service in the restaurant (Fresco 21)...and the best gelato. This used to be an Intercontinental Hotel and recently changed flags. There is a bit of remodeling in the lobby. My room has very modern appointments. I love the bathroom with its tubular sink and all glass shower.But my favorite is the wall...

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Helpful?
Thank suzysiers
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. How exciting to hear that you found our staff to be friendly, our hotel beautiful and the service great! Our chef is thrilled to hear you loved the gelato. That is correct, the property use to be an Intercontinental hotel. Loews Hotels purchased the hotel last...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Loews Chicago O'Hare is the area's first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. After dinner enjoy live entertainment in our very own Montrose Theatre. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 

Additional Information about Loews Chicago O'Hare Hotel

Address: 5300 N River Road, Rosemont, IL 60018 (Formerly InterContinental Chicago O'Hare)
Region: United States > Illinois > Rosemont
Price Range: $189 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Chicago O'Hare Hotel 4.5*
Number of rooms: 556
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Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Hotel Rosemont
Hotel Style:
#1 Romantic Hotel in Rosemont
#1 Business Hotel in Rosemont
#1 Luxury Hotel in Rosemont
#2 Green Hotel in Rosemont
#4 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Loews Chicago O'Hare Hotel staff and other travellers.
31 questions
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7 months ago
Henderson, NV
2 months ago
Chesterfield, Missouri

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Questions? Get answers from Loews Chicago O'Hare Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We could see the airport from our room, but were not bothered by airplane noise.”
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“Upgrade totally worth it”
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“Free shuttle to O'Hare that runs every 20 minutes.”
 of 5 bubbles kmh1213, 6 Feb 2017 | Read review
“We had a view of the airport, without any airport noise, and a view of the Chicago outlet Mall, which is within walking distance.”
 of 5 bubbles S1151YJtimh, 29 Jan 2017 | Read review
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