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BEST WESTERN at O'Hare

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337 Reviews from our TripAdvisor Community

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Showing 303: English reviews
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Marysville, Ohio
Reviewed 1 week ago via mobile

We had to stay for a night near airport for next day's flight. It was a good location with shuttle service. Got a good deal from Amex. Rooms were small but clean and breakfast was good with lot of variety. You could use a PC (with pirated windows 😀) To take printout. Overall nice exp.

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Helpful?
Thank Manabendra M
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great response and telling the world of the best guest service in rosemont at the airport please come back and see us again stephen general manager

Decatur, Illinois
Reviewed 1 week ago via mobile

I am a platinum member of Best Western. Usually stay at BW since their units are above average. Flight got in at 11:45pm. Called for shuttle. Told shuttle would arrive in 15 minutes. Stood outside at designated area and called again at 12:30. Told again shuttle would be there in 16 minutes. Called again at 12:50. Told shuttle would be...

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Helpful?
Thank foodlover53183
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for staying with us Our van was involved in a accident that caused a ripple effect of picking up our guest our staff members should give their hart filled apologizes and I will make sure they under stand the guest needs are the most importance with service Please come back and give us another chance to prove our...

Hong Kong, China
Reviewed 1 week ago

I choose this hotel over any of the others I have tried in the ORD airport area and this is the closest and most reliable with transportation. I love the staff and becauseI stay there so often they actually recognize my name whenI call for reservations!!!

Review collected in partnership with Best Western
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Helpful?
Thank sandrafH1614BG
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you our staff sends there gratitude for the acknowledgement of the service to our guest please come back and see us again stephen general manager

Reviewed 1 week ago via mobile

It was a very clean updated room. The warm breakfast was a nice surprise, no continental breakfast there, real and warm food. Though it close to the airport, I was not woken up by planes at all. The room was spacious with great lighting when needed.

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Helpful?
Thank Tabbyf26
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for the great commits and telling people of our great breakfast and the new guest rooms please come back and see us soon stephen general manager

Houston, Texas
Reviewed 2 weeks ago

My husband and i stayed here since the airport cancelled our flight. We booked the Best Western because it was the nearest to the airport. it was almost midnight and we were tired so we really just wanted to sleep. The shuttle driver was very friendly. desk was very helpful. he set a a bus time for us and put...

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Helpful?
Thank traveledagent22
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for the great response and telling the world of the great service our hotel can deliver to our guest Please come back and see us again Stephen General manager

Cary, NC
Reviewed 3 weeks ago

I selected this hotel solely due to proximity to O'Hare. Rooms were o.k. - disappointed there was no restaurant onsite for dinner - also my remote for the tv didn't work so it was up-and-down changing stations. I don't like it when the fan in the bathroom remains on the whole time you have a light on. When leaving there...

Review collected in partnership with Best Western
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Helpful?
1Thank Kay G
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for staying with us. Next door to us connected to the building is a restaurant called Shoes less Joes open till 11pm Please accept our apologies for the remote batteries not working. If you ever have any problems call the front desk we will bring you a new remote asap. Please come back and try us again Stephen...

Reviewed 3 weeks ago

We stayed at Best Western O'Hare for a recent vacation. I booked via parkstayfly.com, DONT do that... Thought i was doing it via the hotel but not really. The hotel was easy to get to from the highway and there was plenty of quick food with in easy walking distance. There is a Hibachi place, Castle Burgers, subway and a...

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Helpful?
1Thank Roger B
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great response The park and fly rate is for guest that are parking thier car for longer times than they are staying we also take you to the airport and pick you up. please come back and see us again stephen general manager

Reviewed 3 weeks ago via mobile

Everything was nice and clean lobby is comfortable also. Had great room service, no loud noises also! Very convenient location not far from Rosemonts downtown. They have safe shuttle buses that give you ride. Angel was our driver he provided great information and was great at giving us answers. Felt very safe having him drive us around too. Definitely check...

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Helpful?
1Thank usra q
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for telling the world of the great stay and the service our staff can deliver to our guest. Please come back and see us again Stephen General manager

Reviewed 3 weeks ago

Unfortunately, there's no way I could recommend this hotel to anyone. We got there pretty late and very tired, only to discover that the first 3 rooms they assigned to us were not cleaned. Fourth one was - it didn't have a king-sized bed like we booked, but at that point we were just happy to get sheets on separate...

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Helpful?
Thank koskila
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for staying with us As you can read from other responses this is not the norm for our hotel and please accept our apologies for any problem I will look into this matter asap and make sure this does not happen again please come back and give us another try stephen general manager

Montgomery, Alabama
Reviewed 4 weeks ago

My husband and I stayed here while visiting family in chicago. The front desk staff was very nice. Elizabeth checked us in and she was great. She gave us great restaurant recommendations and tips on taking the train downtown. The rooms were big and breakfast was good. Overall the stay was pleasant. Would recommend to anyone staying in the O'hare...

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Helpful?
1Thank DeborahLanc971
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

wow thank you for the great response about your stay and our staff We send our thank you and please come back and see us again Stephen General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 

Additional Information about BEST WESTERN at O'Hare

Address: 10300 West Higgins Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: $117 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, HotelsforEveryone, Expedia, Priceline, Best Western, Travelocity and Booking.com so you can book your BEST WESTERN at O'Hare reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN at O'Hare staff and other travellers.
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Questions? Get answers from BEST WESTERN at O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Stay and Fly hotel!”
 of 5 bubbles rogerbL4589PS, 29 Jan 2017 | Read review
“Rooms opposite the street and airport are quieter.”
 of 5 bubbles danoinma, 19 Dec 2016 | Read review
“third floor is quietest in my opinion”
 of 5 bubbles rach81margo, 13 Dec 2016 | Read review
“The rooms on the sides and back are more quiet than the ones facing the front. Heat/AC units new/quiet”
 of 5 bubbles johnbO281OG, 5 Dec 2016 | Read review
“Overall a very nice for a great price. You feel safe.”
 of 5 bubbles michaelsN9873OM, 28 Nov 2016 | Read review
5 of 5