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Crowne Plaza Chicago O'Hare Hotel & Conference Center

1,211 reviews
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Traveller (333)
Room & Suite (146)
Dining (11)
Overview
  • Excellent31%
  • Very good42%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
“fire oven”(25 reviews)
“front desk”(154 reviews)
“o'hare airport”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,211)Write a Review
There are newer reviews for Crowne Plaza Chicago O'Hare Hotel & Conference Center
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355
445
205
62
57
Show reviews that mention
All reviewsfire ovenfront desko'hare airporthotel restaurantgift shoppark and flyoutlet mallevery half hourclose to the airportcheck in was easycorner roomshuttle buscoffee makerbusiness centerper daythe room was niceking bed
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291 - 295 of 1,124 reviews
Reviewed 2 June 2016

Had a pretty good one night stay here for a business conference. Our company also used the facilities for the conference. Other than the fact my room wasn't ready till 6pm, or 3 hours after check-in is listed, I was very impressed. My room was...More

Thank PettsWVU01
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 5 June 2016

Dear PettsWVU01, We greatly appreciate your feedback. Thank you for sharing that you were very impressed with our service and our accommodations. We deeply regret if you room wasn't ready during the check in time. Please rest assured that this is not a typical experience...More

Reviewed 2 June 2016

Getting off the plane and trying to navigate to where to catch the shuttle bus to the hotel was difficult especially with no signs in the airport telling you where to go directly. I had to call the hotel to get the directions. Once at...More

Thank Lillian J
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 5 June 2016

Dear Lillian J, Thank you for your feedback. It is great to know that you had enjoyed your stay with us. We are glad to learn that our team has met your expectations. I'll be sure to share your feedback with our award-winning Chef as...More

Reviewed 27 May 2016

Stayed here for just one night so no time to check out hotel amenities, however the food in this hotel is top class, beds comfortable, very nice room, would definitely stay again. Front desk staff could have at least tried to appear friendly, hence 4...More

Thank Susan R
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 1 June 2016

Dear Susan R, Thank for posting a review about your recent stay with us. It is great to learn that you had great stay with us. Thank you for sharing that our hotel is lovely with delicious food, very nice rooms and comfortable beds. We...More

Reviewed 23 May 2016

We stayed prior to leaving on our vacation with their park and fly deal. Just arrived tonight and the parking fees total 80.00. Called the front desk and they have every excuse in the world, bottom line I'm going to waste 2-3 hours of my...More

3  Thank moononk
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 25 May 2016

Dear moononk, I deeply regret the unfortunate experience with our parking lot and the way it was handled. Please rest assured that this is not a typical experience for our property and I have addressed it with our team. We are looking forward to the...More

Reviewed 23 May 2016

We stayed here for Anime Central, and throughout the weekend, everyone was more than friendly, despite being incredibly busy with so many people in. We had a few minor inconveniences, as we had to call for spare blankets for the pull-out couch, and on Friday...More

2  Thank Jori H
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$112 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$112 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (333)
Room & Suite (146)
Dining (11)
Pool & Beach (8)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Danielle W
12 September 2017|
AnswerShow all 2 answers
Response from KClark1982 |
I heard that they will let you smoke, as long as you put a towel under your door, and disconnect your fire detector. How nice of them.
1
Vote
tinajh2015
7 September 2017|
AnswerShow all 6 answers
Response from barbj143 | Reviewed this property |
Yes and it was great!
0
Votes
Sandesh D
26 August 2017|
AnswerShow all 2 answers
Response from flypiggy | Reviewed this property |
If you marked the check in time when you booked, I think it might ok...
0
Votes
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12345612
Room Tips
"end of hall away from elevator may be more quiet"
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"it doesn't not really matter, because the surrounding is typical to airport area."
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"Stay far from the loud elevators"
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"Ask for one that doesn't view the adjacent wall."
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