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Crowne Plaza Chicago O'Hare Hotel & Conference Center

1,211 reviews
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Traveller (333)
Room & Suite (146)
Dining (11)
Overview
  • Excellent31%
  • Very good42%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
“fire oven”(25 reviews)
“front desk”(154 reviews)
“o'hare airport”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Rooms
Mar. 11Mar. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,211)Write a Review
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57
Show reviews that mention
All reviewsfire ovenfront desko'hare airporthotel restaurantgift shoppark and flyoutlet mallevery half hourclose to the airportcheck in was easycorner roomshuttle buscoffee makerbusiness centerper daythe room was niceking bed
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321 - 325 of 1,124 reviews
Reviewed 11 April 2016

This is a great choice for park n fly – we stayed last year at the Four Points and we liked this better – the hotel was cleaner, and it was less noisy and more comfortable. . Check in was easy and they were very...More

2  Thank Hondo2
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 16 April 2016

Dear Hondo2, Thank you for your detailed review! We are glad to know that you had great stay with us. Thank you for sharing that our park, sleep and fly package provides great value. Thank you for sharing that our room was clean and comfortable...More

Reviewed 4 April 2016

The hotel itself could use a face lift and deep cleaning. We had a suite which surpassed our expectations as far as size, however the room felt dated. The bed was super comfortable, the shower was nice, and the staff was friendly. The exercise facility...More

1  Thank Jennifer E
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 6 April 2016

Dear Jennifer E, We appreciate your feedback. Thank you for sharing that our beds were super comfortable, the shower nice and the staff friendly. We regret that unfortunate experience with the exercise facility. Please rest assured that this is not a typical experience for our...More

Reviewed 29 March 2016

We used the park and fly coming and going for our flight. The first night the toiletries were half empty. On our return stay we found a dirty sock by the bed. It made you wonder if the room was really ccleaned. Check in was...More

1  Thank nanna5indiana
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 31 March 2016

Dear nanna5indiana, Your feedback is very important to us. We deeply regret to hear that your stay experience was less than satisfactory. Please rest assured that this is not a typical experience for our property. I will share your feedback with our team and we’ll...More

Reviewed 29 March 2016

Stayed for one night on the Park and Fly package. This is exactly what I was looking for. The rooms are clean and well kept. They have open and covered parking which is good for the winter travels. The bar and restaurant both were very...More

1  Thank B6985HQdavid
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 31 March 2016

Dear B6985HQdavid, Thank you for your review. It is great to know that our Park & Fly package was exactly what you were looking for. Thank you for sharing that our rooms are clean and well-kept and our bar & restaurant very nice. We appreciate...More

Reviewed 27 March 2016 via mobile

I brought my 10 year old daughter and her friend to spend the night and swim for a mini getaway. The rooms are very nice. We ate at the hotel restaurant and the food was really good. The girls had a lot of fun in...More

1  Thank Irishmommie_77
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 31 March 2016

Dear Irishmommie_77, Thank you for posting a review about your recent stay. It is great to know that you and your daughter and her friend had great stay with us. I am glad that they had a lot of fun in the pool and enjoyed...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$112 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$112 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
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Traveller (333)
Room & Suite (146)
Dining (11)
Pool & Beach (8)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Danielle W
12 September 2017|
AnswerShow all 2 answers
Response from KClark1982 |
I heard that they will let you smoke, as long as you put a towel under your door, and disconnect your fire detector. How nice of them.
1
Vote
tinajh2015
7 September 2017|
AnswerShow all 6 answers
Response from barbj143 | Reviewed this property |
Yes and it was great!
0
Votes
Sandesh D
26 August 2017|
AnswerShow all 2 answers
Response from flypiggy | Reviewed this property |
If you marked the check in time when you booked, I think it might ok...
0
Votes
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12345612
Room Tips
"end of hall away from elevator may be more quiet"
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"it doesn't not really matter, because the surrounding is typical to airport area."
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"Stay far from the loud elevators"
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"Ask for one that doesn't view the adjacent wall."
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