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Sheraton Chicago O'Hare Airport Hotel

791 reviews
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Traveller (179)
Room & Suite (82)
Dining (14)
Overview
  • Excellent33%
  • Very good40%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(109 reviews)
“living room”(38 reviews)
“the club lounge”(20 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Chicago O'Hare Airport Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Mar. 12Mar. 13
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1 room, 2 adults, 0 children
Standard Room
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Reviews (791)Write a Review
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Traveller rating
252
284
118
56
34
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252
284
118
56
34
Show reviews that mention
All reviewsfront deskliving roomthe club loungesitting areao'hare airportspacious roomsshuttle driverfree shuttlebusiness meetingstayed here for one nightvery nice hotelfitness centeran early flightatriumchicagoparkingharry
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1 - 5 of 744 reviews
Reviewed 4 days ago

Building is nice and open set up inside great.Its very warm inside (open loby) so it felt good as its cold out. Room is nice,weird ,that everything is brown. Internet is expensive,so is parking and breakfast ...$17...went up to 18 ehm.. Coffee in the lobby...More

Thank slavkaz24
Hotel's Favourite
Reviewed 2 weeks ago via mobile

We have stayed here a couple of times for Park, Sleep and Fly. We chose it initially because it is an all suite hotel and that works best for traveling with our little one. Covered parking is a plus for winter stays. The shuttle is...More

Thank Sara V
Response from Robert P, Guest Relations Manager at Sheraton Chicago O'Hare Airport HotelResponded 2 weeks ago

Dear Sara V, Thank you for taking the time to review the Sheraton Chicago O'Hare hotel. I want to say thank you for the very kind words about our guest service staff and I am pleased to hear there hospitality made you feel welcome during...More

Reviewed 2 weeks ago via mobile

This hotel is a great find, just 5 minutes from O’Hare Airport. I had a spacious suite with a large living room with a wet bar, refrigerator, desk and workspace, as well as a large sofa, coffee table, end tables and lamps. There are TVs...More

Thank Michael C
Response from Robert P, Guest Relations Manager at Sheraton Chicago O'Hare Airport HotelResponded 1 week ago

Dear Michael C, Thank you for taking the time to review the Sheraton Chicago O'Hare. We are pleased to hear you had a wonderful stay and our front desk was friendly and accommodating. I will make sure to pass this review to our staff so...More

Reviewed 2 weeks ago

Very easy last minute room booking and courtesy pickup at the airport. Arriving at the hotel we were graciously welcomed by Narda and allowed to check- in early. Rooms (sitting room & bedroom) were clean and comfortable. Returned to airport by courtesy shuttle early the...More

Thank Rally45
Response from Robert P, Guest Relations Manager at Sheraton Chicago O'Hare Airport HotelResponded 1 week ago

Dear Rally45, Thank you for taking the time to review the Sheraton Chicago O'Hare. First and foremost thank you for the very kind words about our front desk agent Narda, She always does an incredible job and i will make sure to pass this along...More

Reviewed 2 weeks ago via mobile

Lovely airport hotel, staff was incredibly nice upon entering the hotel. Generally dislike when the rooms surround the complete center of the restaurant/lounge area but I didn’t hear any noise. The suite room was spacious with a nice sofa/tv area with separate bedroom. Very clean....More

Thank travelbug4444
Response from Robert P, Guest Relations Manager at Sheraton Chicago O'Hare Airport HotelResponded 1 week ago

Dear Travelbug4444, Thank you for taking the time to review the Sheraton Chicago O'Hare. We are pleased to hear you had a wonderful stay and our staff's hospitality was very welcoming. Thank you for the kind words and we look forward to seeing you again...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$111 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (179)
Room & Suite (82)
Dining (14)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Jian X
14 February 2018|
AnswerShow all 3 answers
Response from Laura T | Reviewed this property |
Most hotels charge parking these days. The exceptions are typically family and extended stay hotels such as Marriott Residence Inn, Home2 by Hilton, but if you're going to a big city like Chicago, parking fees are very... More
0
Votes
bagreiner
24 July 2017|
AnswerShow all 4 answers
Response from FrancisRogerDuck | Reviewed this property |
Try the Hilton. I really DID NOT like the Sheraton. Bon voyage.
0
Votes
bettyIllinois
21 June 2017|
AnswerShow all 3 answers
Response from nidm2017 | Reviewed this property |
book room without parking. pay the parking ($20?) when check in.
1
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Room Tips
"Try higher floor with better view"
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"Ask for a newly refurbished room"
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"Do not get a room facing the two streets."
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"it's very accessible to the airport"
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