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Sheraton Suites Chicago O'Hare

Traveller (190)
Room & Suite (82)
Dining (14)
Hotel website
6501 Mannheim Rd, Rosemont, IL 60018-3627 See on map
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
3.5 Star accommodation
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Sep. 30Oct. 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (832)
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All reviewsfront deskthe club loungeliving roomairport shuttlesitting areaflat screenlarge roomgreat airport hotelfree shuttlebed was comfortablebusiness meetingmini fridgestayed here for one nightshuttle servicefitness centero harecoffee maker
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1 - 5 of 783 reviews
Reviewed 2 weeks ago

I have become a regular guest at this hotel and it has become one of my favorites. True the hotel has been around for a while, but they've done a good job of keeping it modern. The rooms are clean and even though it's close...More

Thank Mark S
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 2 weeks ago

We truly appreciate you taking the time to share your feedback with us and are so happy that you had a great experience. I will be sure to pass on your kind comment to front desk team and Braulio. He has been a rock star...More

Hotel's Favourite
Reviewed 3 weeks ago

I booked the Sheraton last minute. As a Marriott Gold I usually have stayed at Marriotts. Sandy at the front desk was awesome. My status didn’t show up at first be she found it and immediately upgraded me to Concierge Level and was able to...More

Thank Bekindtostaff
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 2 weeks ago

Thank you for your loyalty and for this excellent review!! We appreciate your kind words about our great staff. I will be sure to pass on team, Sandy and Rosa. We do hope you will consider staying with us again. Best regards, Woosang Lee Assistant...More

Reviewed 3 weeks ago via mobile

Staff was helpful and welcoming. They made us feel like royalty. Enjoyed the bar as well. The shuttle service to the airport was prompt and very convenient. The room itself was old and out dated. The bathroom door stuck and the carpet was old and...More

Thank Cathy T
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 3 weeks ago

Dear Cathy T, Thank you for taking the time to share your feedback, we are so delighted to hear that you enjoyed your stay! I will be sure to pass on your kind comments to our team, and please do not hesitate to let me...More

Reviewed August 15, 2018 via mobile

Tired and run down. Don’t think I’ve stayed at a Sheraton that has been so original in decor or era, and not in a good way. I’m surprised that this hotel makes the Sheraton grade to be completely honest. The restaurant area is open in...More

Thank ceelsnyc
Response from Russell J, General Manager at Sheraton Suites Chicago O'HareResponded 5 weeks ago

Dear ceelsnyc, We recognize your time is valuable and appreciate the feedback you have provided regarding your recent stay. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. we regret our facility did not meet your expectations. On...More

Reviewed August 6, 2018

I had a quick stay at the Sheraton Suites Chicago O'Haire for a Thursday night and meetings on Friday. This was almost certainly an old Embassy Suites hotel. All the old standard design is there - rectangular building built around a large atrium with a...More

Thank George B
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded August 7, 2018

Thank you for staying with us and for bringing your concerns to our attention. We actually just confirmed upcoming renovation in 2018 winter. Please keep us in your future lodging needs so you can enjoy our new products soon in 2019. Woosang Lee Assistant General...More

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Awards & Recognition
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$149 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$149 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
Traveller (190)
Room & Suite (82)
Dining (14)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
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Questions & Answers
Ask a question
June 2, 2018|
Response from BamaNancy | Reviewed this property |
Yes but you should call for pick up.
Jian X
February 14, 2018|
AnswerShow all 4 answers
Response from km5914 | Reviewed this property |
I took my rental back and took the shuttle to the airport. Don’t know
July 24, 2017|
AnswerShow all 4 answers
Response from FrancisRogerDuck | Reviewed this property |
Try the Hilton. I really DID NOT like the Sheraton. Bon voyage.
Room Tips
"high floor is recommended!"
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"Watch out for shuttle hours..."
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"My room was quiet, but colleagues in other rooms said they could hear planes, traffic, etc... But I slept..."
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"Get room with airport view"
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