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Residence Inn Chicago O'Hare

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#12 of 18 Hotels in Rosemont
Certificate of Excellence
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345 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Milwaukee, Wisconsin, United States
Reviewed 15 December 2014

We stayed at the Marriott to attend a concert at the Allstate Arena. The room is designed for a long stay and has a full kitchen (including a dishwasher) and a spacious living room. Everything in the room was brand new. Staff were efficient and friendly and check-in was a breeze. Breakfast is included and was good with a variety...

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Helpful?
Thank Tom W
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Tom, Thank you for staying with us while attending a concert at the All-State Arena next door. While our rooms do cater to our long-term stay guests, we are happy to welcome those stopping by for just a few nights as well. It is great to hear that you enjoyed one of our newly renovated suites, and that you...

Reviewed 4 December 2014 via mobile

I'm a frequent business traveler and I have to say Residence Inn in particular really compliments my style. In the meanwhile this particular R.I. happens to be one of my most highly favored. The overall staff is amazing. However, their is one in particular whom really stands out (Latosha). She has a great sense of humor. My colleague and I...

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Helpful?
Thank Abrahams257
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Abrahams257, Thank you for continuing to choose the Residence Inn brand when you travel, and particularly our hotel. It is great to hear that our staff is the reason that you continue to come back. Latosha certainly embodies the friendly and welcoming attitude that we encourage all of our staff members to practice. After a long day we absolutely...

Edgartown, Massachusetts
Reviewed 3 December 2014

The Residence Inn Chicago O'Hare is conveniently close to ORD. The property offers quick, efficient and polite shuttle service to the airport. Potential guests should be advised that the hotel is undergoing renovation. We had to walk through a construction site littered with light fixtures on the floor and the smell of paint. A smoke detector dangled from the ceiling...

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Helpful?
Thank 1101Traveler
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello 1101Traveler, Thank you for staying with us for your overnight near O'Hare. I am happy to hear that you found our shuttle service to be friendly and convenient. It is our pleasure to be able to provide this amenity for guests traveling in and out of O'Hare. Thank you for your feedback regarding our current renovation. I am happy...

Milwaukee
Reviewed 28 November 2014

Upgraded hotel = upgraded review Frankly, I can't believe this is the same place I stayed (and hated) a year ago. They're in the process of renovating all of the rooms between now and the end of the year and the results are pretty amazing. This time, I was given a courtyard facing room on the top floor so I...

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Helpful?
Thank lovewine
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello lovewine, Thank you for coming back to see us again this year! It was our pleasure to be able to turn a negative experience into a positive one for you. We are very excited about the results of our renovation, and it is great to hear that our guests are as well. It is great to hear that we...

Reviewed 25 November 2014

Martin is the best driver, friendly, generous, humble, funny and gets you to and from the airport in the quickest, yet timely manner. His customer service makes staying at the hotel worth it! The hotel is newly remodeled and very nice. Staff is awesome and courteous and Martin's excellent service and attitude rubs off on the others. The breakfast and...

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Helpful?
Thank Kinka1
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Kinka1, Thank you for staying with us during your time in Rosemont. It is great to hear that you had such a great experience interacting with our staff, especially Martin - our driver. Martin truly embodies the spirit of customer service that our entire staff is passionate about at our hotel and his attitude is definitely infectious. We hope...

Danbury, Connecticut, United States
Reviewed 18 November 2014

This Residence Inn is conveniently located near the Chicago airport and is also close to a shopping complex that includes a Target, and several eateries that are right next to each other. So that is nice if you want to go out and eat some cooked food instead of cooking food at the Residence Inn full Kitchen that comes with...

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13Thank MALAYAPPAN
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Malayappan, Thank you for staying with us this past January for your visit to the Chicago area. Hopefully you were able to survive the deep freeze we encountered last winter. I am glad to hear that you found our location to be convenient and our staff to be helpful during your stay. Having target and multiple restaurants close by...

Los Angeles, California
Reviewed 14 November 2014

As with one of the other reviews, I was trapped at Chicago O'Hare when the fire took out the Traffic Control Tower. So a couple of important comments, one is that the hotel operator was terrific as we worked to reserve a room after my last flight possibility had 45 people on the waiting list and I was #37. Next...

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Thank Random T
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Random T, Thank you for sharing your recent experience with us! I am sorry to hear that you were one of many caught in delays during the control tower fire in the area. I can only imagine the frustration of being toward the end of the waiting list for a flight home. We are happy to come to the...

Memphis, Tennessee
Reviewed 4 November 2014

I was in town for a brief one-night stay. Since I had an appointment at the airport itself I decided to stay here at the Residence Inn as they met all my criteria by having an airport shuttle, free breakfast and free wi-fi. The nice thing about RIs is that the rooms are larger than typical hotel rooms so you...

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Helpful?
Thank Cards-Preds-Fan
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Cards-Preds-Fan, Thank you for choosing our hotel for your appointment at O'Hare. It is great to hear that our complimentary Wi-Fi and full buffet breakfast were exactly what you were looking for during your overnight stay. I am sorry to hear about the noise above you when you checked in. In the future, please feel free to reach out...

Overland Park, Kansas
Reviewed 3 November 2014

Got stuck amid the chaos at Chicago O'Hare when the Traffic Control Tower had the unfortunate fire. Standing in line at the airline counter way beyond midnight, where we were told that it was impossible to get any flight out any time soon. Everyone and the whole world rushed to get a hotel room. Waiting at the curb trying to...

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Thank Eva V
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Eva V, It sounds like you were one of many who were highly inconvenienced due to the control center fire last month. I am sorry to hear that you had such a chaotic experience at the airport that day. I have been stranded myself while flying, so I completely understand the frustration and exhaustion that come with it, especially...

El Dorado Hills, California
Reviewed 14 October 2014

This is a four-floor courtyard-type Residence Inn near O'Hare. The front desk staff has always been very friendly here and adds an extra touch. The rooms are being updated - the new desks are very large and the 1980's couch was replaced with something modern and useful. New carpets - might want to run the bathroom fan and crack a...

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Helpful?
Thank passingthrough95
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello passingthrough, Thank you for stopping in to see us while in the Rosemont area, and thank you for recognizing our front desk staff as an asset to our hotel. Our people are what make the hotel thrive, and it is always great to hear that they are appreciated. I'm happy that you were able to experience one of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
*All rooms are suites containing living/dining room and kitchen area*Complimentary full breakfast buffet *Complimentary evening social Monday through Wednesday 6-7:30pm*Complimentary Shuttle Service to/from OHare Airport 5am-1am*Complimentary High Speed Wireless in all guest rooms and lobby areas*Complimentary On-site parking*Coin operated laundry facilities*Grocery shopping services*24 fitness center, outdoor swimming pool and sport court*Pets are welcome- it would not be home without them. ... more   less 

Additional Information about Residence Inn Chicago O'Hare

Address: 7101 N Chestnut St, Rosemont, IL 60018-3400
Region: United States > Illinois > Rosemont
Price Range: $195 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago O'Hare 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Residence Inn Chicago o`Hare Hotel Rosemont
Residence Inn Rosemont
Rosemont Residence Inn
Hotel Style:
#3 Family Hotel in Rosemont
#6 Business Hotel in Rosemont
#9 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago O'Hare staff and other travellers.
9 questions
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Wembley, United Kingdom
11 months ago
Schaumburg, Illinois
4 months ago
De Pere, Wisconsin, United States

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Questions? Get answers from Residence Inn Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good place to stay”
 of 5 bubbles DoctorPune, 7 Sep 2016 | Read review
“The barbecue area around the pool can get a bit boisterous, but there are PLENTY of rooms on the outside of the blocks”
 of 5 bubbles mikehC5839HO, 15 Jun 2016 | Read review
“Hotel isn't near highway. Every room has to deal with O'Hare flight noise.”
 of 5 bubbles Kacey811, 17 May 2016 | Read review
“its a Chicago suburb, the view is not why one is staying there. It was a quiet hotel in spite of being near O'Hare”
 of 5 bubbles JMamajan, 20 Apr 2016 | Read review
“We enjoyed our room on the O'Hare side of the hotel.”
 of 5 bubbles BobbyRose, 14 Feb 2016 | Read review
5 of 5