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Residence Inn Chicago O'Hare

375 reviews
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Traveller (90)
Room & Suite (60)
Dining (5)
Overview
  • Excellent46%
  • Very good37%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“allstate arena”(65 reviews)
“full kitchen”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
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Offers from Residence Inn Chicago O'Hare
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Rooms
Mar. 11Mar. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (375)Write a Review
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All reviewsallstate arenafull kitchentwo bedroom suitehome away from homewithin walking distanceattending a concertthe shuttle driverfree breakfastbreakfast barliving areanext morningnice sizefront desk staffclose to the airporto'hare airportclean hotelparking fee
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131 - 135 of 366 reviews
Reviewed 18 April 2015

As with all RI in the Marriott chain, the rooms are spacious and comfortabble. The staff were very friendly and helpful. Most important to me -- the bed was very comfortable and the pillows actually were plush while still being firm enough to support. Kudos...More

1  Thank DRWMETMAN
Response from RIOHare, General Manager at Residence Inn Chicago O'HareResponded 21 April 2015

Thank you so much for taking the time to share your experience about our hotel. We are grateful for the 4/5 rating and the compliments. We also appreciate the feedback about the shuttle and will pass it on to our team. We hope to have...More

Reviewed 16 April 2015

Stayed here because of a layover and had a great experience. My bus driver, Martin, was the best! So friendly and helpful with my questions. The front desk worker was very hospitable as well. The room was very nice and the place was clean.More

Thank Caroline I
Response from RIOHare, General Manager at Residence Inn Chicago O'HareResponded 21 April 2015

Thank you so much for taking the time to share your experience about our hotel. We are grateful for the 5/5 rating and the compliments. I will personally ensure that Martin is recognized for his efforts. We hope to see you again on your next...More

Reviewed 15 April 2015

Stayed here for one night after my flight out of ORD was cancelled. Shuttle provided a comfortable ride from the airport (10 minute ride). Check-in was long because there was only one front-desk employee in the evening and all the cancelled flights created a heavy...More

1  Thank MTLSteve
Response from RIOHare, General Manager at Residence Inn Chicago O'HareResponded 21 April 2015

Thank you so much for taking the time to share your experience about our hotel. We are grateful for the 5/5 rating and the compliments. We also appreciate the feedback and will pass it on to our engineering team. We hope to see you again...More

Reviewed 6 April 2015

Stayed here to attend a trade show in Rosemont. Front desk service was exceptional. Breakfast and evening food well done. Room clean with updated furnishings. The hotel provides complimentary shuttle to OHare and drops off very close to the blue line train, thus making transportation...More

Thank Nasizzy
Response from RIOHare, General Manager at Residence Inn Chicago O'HareResponded 21 April 2015

Thank you for taking the time to share your experience at our hotel. We truly appreciate the 5/5 rating and compliments. We look forward to serving you again the next time you travel through Chicago! All the best, Margaret Margaret Dye General Manager

Reviewed 24 March 2015

Absolute top of the line service. Ended up there on a misdirected flight totally unprepared for climate and travel. Martin Sanchez being the driver delivered me and directed all of our needs. Second shift front desk attendant was most hospitable. Made great coffee too. A...More

1  Thank leametony
Response from RIOHare, General Manager at Residence Inn Chicago O'HareResponded 31 March 2015

Thank you so much for your review and 5 out of 5 rating for our hotel. We truly appreciate the kind words and compliments about the hotel and staff. I will be certain that Martin and the front desk team receive the proper recognition for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Free Parking
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$133 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Rosemont
#6 Business Hotel in Rosemont
#9 Romantic Hotel in Rosemont
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Rosemont
#6 Business Hotel in Rosemont
#9 Romantic Hotel in Rosemont
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (90)
Room & Suite (60)
Dining (5)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
capsticke
8 March 2017|
AnswerShow all 2 answers
Response from RIOHare | Property representative |
Your card will have a hold of room and tax for entire stay plus $100 in case of extra charges. We release these funds after you check out. The funds are available in your account based on your banks rules. For a debit card... More
1
Vote
amyr84
22 January 2017|
AnswerShow all 2 answers
Response from mrs_shopthe | Reviewed this property |
I believe it does. We called the hotel directly for the shuttle schedule. I would suggest that to be sure they have not changed their routine.
1
Vote
gf030
27 November 2016|
AnswerShow all 3 answers
Response from mrs_shopthe | Reviewed this property |
Honestly I do not remember. I know we arrived about an hour early and our room was ready. And we checked out at 4am so I'm not sure how late check out is. Sorry I couldn't be of more help!
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Room Tips
"Get a room facing the courtyard for reduced plane noise"
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"No need to buy the faster internet unless you were streaming movies, etc."
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"Find another hotel"
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"Good place to stay"
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