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Fairfield Inn & Suites Chicago St. Charles

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Fairfield Inn & Suites Chicago St. Charles
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209 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Chicago St. Charles
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Showing 208: English reviews
Reviewed 22 November 2016

I've had probably 20 visits to this hotel while traveling back and forth for work in nearby North Aurora. Always clean, rooms ready upon arrival. A more professional, friendly staff will not be found. As we've been staying there so often, I even had one of the staff email me before a non-travel week to check if I had forgotten...

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Helpful?
Thank Jim S
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Jim S, Thank you for the outstanding review of our property. Our staff works extremely hard to make sure each and every guest is taken care of and i will pass on this review to them so they keep up the great work. As you said the hotels location is perfect for all sorts of amenities in the area...

Reviewed 22 November 2016

Clean, comfortable rooms in a good area. Right off Randall Road and all of the commercial/retail/restaurants. Staff is very friendly and accommodating, Gym is small but the equipment (2 treadmills, 1 elliptical, 1 bike, free weights) is all in good order.

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Helpful?
Thank Jerry M
Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Jerry M, I appreciate the glowing review of all the amenities we offer here at the hotel. The gym is fully remodeled and although small, very mighty with all the equipment we have to offer. Thank you for taking the time to review the Fairfield Inn and we look forward to seeing you again in the near future. Robert...

New York City, New York
Reviewed 22 November 2016

I stay here frequently on business. It is a no frills place but solid for what is required like clean rooms, helpful/friendly staff and prompt service. Only disappointment is there are no in house dining or bar options but there are many within a short distance, including walkable. There is a free basic breakfast, but only Ok on the cold...

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Helpful?
Thank gilbert3535
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Gilbert3535, Thank you for taking the time to review out property. Our cleanliness and hospitality is something we take great pride in and thank you for noticing the staffs hard work. We are however doing a complete breakfast makeover starting December 1st and we hope you have a chance to give it another try. Warmest regards, Robert P GEA

North Aurora, Illinois
Reviewed 22 November 2016

It was suggested by local employees of our company that we stay here when traveling from out of town. It was a great suggestion. The staff is very friendly and accommodating, especially when it comes to getting my favorite room, or making changes. Before long, they knew our schedules and they made suggestions when they knew there might be a...

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Helpful?
Thank halnwheels
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear hschlesinger2016, I cant thank you enough for taking the time to give us such an outstanding review. Everyone at the Fairfield Inn tries to make each guests stay and experience in its own and we look forward to seeing you again in the near future whenever your travel needs bring you back to the St. Charles area. Warmest regards,...

Reviewed 22 November 2016

We stay at the Fairfield Inn Bricher Road A LOT! Staff amazing! Rooms and workout area are great. Breakfast convenient & food is fresh & healthy. Did I mention that the the Fairfield team is.....Amazing!

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Helpful?
Thank Joe L
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Joe L, Thank you for the wonderful review. We take pride in our hospitality and i will pass on this review to the staff so they keep up the amazing work. Always a pleasure to host you and we look forward to seeing you again in the near future Best regards, Robert P GEA

Reviewed 18 November 2016 via mobile

First class hotel with first class service. Been traveling here for work numerous times in the past year and never was disappointed with any aspects of my stay here. I would recommend this hotel over all others in the area. Be sure to take one or two or three pieces of candy at the front desk or even chocolate cookie...

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Helpful?
Thank Tim F
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Tim F, Thank you for outstanding review of our property. I will pass along your kind words to Jacqui and Cecily for the great work they do here. It is always a pleasure to have you visit our hotel and we look forward to seeing you again in the near future. Robert P GEA

Reviewed 18 November 2016 via mobile

I was traveling for business and realized I needed a hotel room last minute out by the conference center. So off I went to Google and I was so lucky to find the Fairfield Inn and suites! The reviews looked good and it was by the place I was at so I booked it and had it out. I have...

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Helpful?
Thank Elena R
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Elena R, Thank you so much for the glowing review of our hotel. We take great pride in our hospitality and cleanliness of our property and reviews like this make it all worth the while. We hope to see you again whenever your travel needs bring you to the St. Charles area Robert P. GEA

Atlanta, Georgia
Reviewed 17 November 2016 via mobile

I've come to this Hotel many times and it is always a joy. The recently renovated rooms are a great place to relax and enjoy. The atmosphere is super friendly and the amenities are top notch. The people, though, are the best part. Jacqui at the front desk has helped quite a few times to answer questions, help with issues,...

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Helpful?
Thank RimieLover
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear RimieLover, Thank you for the outstanding review. It is always a pleasure hosting you and we are pleased our hospitality is up to your standards. We look forward to seeing you again in the near future whenever your travel needs bring you to the St. Charles area. Robert P GEA

Reviewed 8 November 2016

Didn't want to leave! We went to this hotel for a cheer competition.. SO there was 15 girls ages 8-12 PLUS younger siblings, parents and coaches. Not once did we feel like any of the kids were a bother. They were all treated with the same amount of respect from the front desk staff, and other employees - as us...

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Helpful?
Thank Ann N
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Ann N, First and foremost we hope the cheer team did great at their competition, It was a pleasure to accommodate all of you and we thank you for the glowing review. Everyone of the staff members try to make each and every guests stay "Home away from home" and take care of our guests. It was my pleasure...

Reviewed 3 November 2016 via mobile

Had a great time during our stay. The cubs just won the World Series finally! The front desk staff went above and beyond and even hooked us up with a extra paper so we can celebrate the occasion! Would stay there again for sure!

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Helpful?
Thank Will R
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Will R, Thank you for the outstanding review. Congrats to your Chicago cubs on winning the world series.....from a White Sox fan lol. We hope you had a pleasent stay and make sure to keep that paper in safe keepings. We look forward to seeing you again whenever your travel needs bring you back to the St. Charles area....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Fairfield Inn & Suites Chicago St. Charles

Address: 2096 Bricher Rd, Saint Charles, IL 60174-3506
Region: United States > Illinois > Saint Charles
Price Range: $158 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago St. Charles 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn And Suites Chicago St. Charles
Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles
Fairfield Inn Saint Charles
Fairfield Saint Charles
Saint Charles Fairfield Inn
Hotel Style:
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Chicago St. Charles staff and other travellers.
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Springfield, Missouri
1 month ago

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Questions? Get answers from Fairfield Inn & Suites Chicago St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in adjoining rooms 129-131, it's closer to the pool and the cafeteria so it's good for those with small children.”
 of 5 bubbles boxingirl8, 27 Feb 2017 | Read review
“3rd floor is best”
 of 5 bubbles bradwilhoite, 25 Jan 2017 | Read review
“We prefer the rooms facing east for the view and privacy, 3rd floor.”
 of 5 bubbles Pickey-Pickey, 16 Dec 2016 | Read review
“If you can, book a suite.”
 of 5 bubbles wdoll, 6 Dec 2016 | Read review
“Rooms on south side are quieter.”
 of 5 bubbles dano728, 25 Nov 2016 | Read review
5 of 5