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I have been in many hotels in 15 countries so far but this one is a very unique hotel. This hotel is not unique because of the location or the shape of the building but because of it's logical layout. Everything is where it should...More
There was a mix up on our reservation because of a third party’s error, but Jennifer, the front desk manager, made amends for the other party’s mistake. She upgraded us and gave us complimentary breakfasts. She is committed to her guests’ satisfaction and comfort. We...More
When we arrived at the hotel at 1 am after 15 hours of driving, I went into the lobby to check in. To my great dismay, I realized I had made an error, and never adjusted my reservation for our group event, and that we...More
The hotel is neat, clean, and work is in progress for refurbishing. The tub is the best I have ever seen in an equivalent hotel. It is wide and deep. You can actually soak soar, tired muscles. The staff is outstanding.
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The Hilton Garden Inn provides pre-arranged shuttle service in a five mile radius in the St. Charles Area. Pheasant Run Resort is directly across the street from the Hilton Garden Inn, about a 4 minute walk... More
The Hilton Garden Inn provides pre-arranged shuttle service in a five mile radius in the St. Charles Area. Pheasant Run Resort is directly across the street from the Hilton Garden Inn, about a 4 minute walk crossing main street.
Have a wonderful Holiday Season