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Hilton Garden Inn St. Charles

500 reviews
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Traveller (30)
Room & Suite (19)
Dining (3)
Overview
  • Excellent56%
  • Very good26%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(46 reviews)
“great hotel”(25 reviews)
“corner room”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn St. Charles
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (500)Write a Review
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All reviewsfront deskgreat hotelcorner roomrooms are cleanpheasant runbusiness hotelbusiness tripfitness centerbed was very comfortableexercise roomchicago areahgilobbystcharleskeurigfireplace
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41 - 45 of 495 reviews
Reviewed 21 June 2017

The best 3 days. Room quiet, great breakfast fix eggs any way you like. FRIENDLY and Most Helpful Staff. Close (1/2 mi) to a major mall and other major big box stores. Close to major roads with easy access to interstate.

Review collected in partnership with Hilton Garden Inn
Thank U628JNmarkg
Response from TeriDeLee, General Manager at Hilton Garden Inn St. CharlesResponded 22 June 2017

Thank you U628JNmarkg, I am certainly happy to learn that you enjoyed your stay and appreciate your feedback. We hope to have the pleasure of your return visit soon!

Reviewed 20 June 2017

We stayed at this hotel so we could be close to family graduation party. We had the corner suite with the fireplace. It was a large room and very comfortable. The bathroom was even larger and had excellent lighting and space. The hotel is very...More

Review collected in partnership with Hilton Garden Inn
Thank ChicagoGal64
Response from TeriDeLee, General Manager at Hilton Garden Inn St. CharlesResponded 23 June 2017

ChicagoGal64, we appreciate that you took the time to share your experience with us. It was our pleasure to have you stay with us while you were in town visiting family. Please pass our Congratulations along to the recent graduate! We hope to see you...More

Reviewed 17 June 2017

Great consistent service. Very well managed. See KC and you will not be dissatisfied. Great food, very clean and quiet property. Due for an update but very very clean and comfortable regardless. Location is great for Chicago access and for local st. Charles.

Review collected in partnership with Hilton Garden Inn
Thank James C
Response from TeriDeLee, General Manager at Hilton Garden Inn St. CharlesResponded 23 June 2017

James C, thank you for your feedback and the positive review. We are looking forward to your next visit!

Reviewed 17 June 2017

Rooms were vey clean and comfortable. Staff was very helpful and extremely friendly. Great Hilton Garden Inn breakfast as usual and good selection of items. Was not ever around for evening meals. Great location, near strip malls and stores.

Review collected in partnership with Hilton Garden Inn
Thank Scaters
Response from TeriDeLee, General Manager at Hilton Garden Inn St. CharlesResponded 23 June 2017

Scaters, thank you for taking the time to post a review and share your experience. We are happy to hear that you enjoyed your stay and appreciate your kind words. Please come back to see us again soon!

Reviewed 12 June 2017

Absolutely awful trip. There is no street signage so we passed it 3 times even using GPS. The website says they serve breakfast, lunch and dinner which is false. They only serve food 6-10 and 5-9 and room service is only 5-9. I have never...More

Review collected in partnership with Hilton Garden Inn
Thank W9569LLlaural
Response from TeriDeLee, General Manager at Hilton Garden Inn St. CharlesResponded 13 June 2017

Thank you for taking the time to share your experience. Please accept my sincerest apologize for the inconvenience and difficulties you experienced locating our property and for the misinformation posted on our website regarding the hours of service in our Garden Grille. I can understand...More

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1789101199
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Saint Charles
#1 Business Hotel in Saint Charles
#4 Romantic Hotel in Saint Charles
#4 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Saint Charles
#1 Business Hotel in Saint Charles
#4 Romantic Hotel in Saint Charles
#4 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (19)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
gopher0005
23 November 2015|
AnswerShow all 3 answers
Response from Peter E | Property representative |
Greetings, The Hilton Garden Inn provides pre-arranged shuttle service in a five mile radius in the St. Charles Area. Pheasant Run Resort is directly across the street from the Hilton Garden Inn, about a 4 minute walk... More
0
Votes
Room Tips
"end of hall suggested, NOT on first floor."
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"we did not do any overnight accommodations"
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"I selected a room on the first floor (which I typically do not do) on the courtyard, with a little patio..."
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"Ask which rooms there will be pets in."
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