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BEST WESTERN Inn of St. Charles

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BEST WESTERN Inn of St. Charles
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347 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Loretto, Tennessee
Reviewed 25 October 2016

The room was clean but not what I had expected from this chain of Hotels. We had a great stay but it was as well maintained as I had hoped. The staff were not great at English and it was difficult to explain our needs at times. It was a rundown type of location. I was disappointed and will not...

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Helpful?
Thank claytonwilbanks
Carlos S, Guest Relations Manager at BEST WESTERN Inn of St. Charles, responded to this review

Well first I would like to thank you for taking the time to fill out our survey. I understand just how precious time actually is. I am so sorry that that you did not enjoy your stay. I can assure you that you are safe at this location. I am glad to hear that at least you enjoyed your stay....

Southern River, Australia
Reviewed 18 October 2016

Totally enjoyable experience. Staff are polite and attentative. Great breakfast , close to everything. Comfortable beds and good water pressure for showers. Large rooms, good parking, fluffy pillows, bonus was a guest laundry. Will be back

Review collected in partnership with Best Western
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Helpful?
Thank Denise B
Carlos S, Guest Relations Manager at BEST WESTERN Inn of St. Charles, responded to this review

I am so glad to hear that you enjoyed yourself. I hope you do return. We would love to have you again. Thank you so much for noticing the work our staff puts forward to make you feel welcomed to our hotel. To make our home feel like your home. We pride ourselves in our customer service. Should you have...

Reviewed 16 October 2016

Well located in St Charles, very clean and large room with super comfy beds and bedding. Good parking, felt safe. Quiet rooms even though off major street. We were able to have our dog, as we were attending the local dog show. There is an extra fee though. Wifi worked well, not slow. I would stay again.

Review collected in partnership with Best Western
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Helpful?
Thank 233jillm
Carlos S, Guest Relations Manager at BEST WESTERN Inn of St. Charles, responded to this review

Thank you so much for staying at our property in St Charles. We appreciate all that you have said in regards to our comfortable bed and the hard work our housekeeping staff put forth to ensure the cleanliness of your room. I hope that the dog show went well for you. We pride ourselves in our customer service and I...

Racine
Reviewed 4 October 2016

Great room, quiet, comfortable, great price. Staff was very helpful, check in and check out process went quickly. Would recommend the facility to anyone visiting the area needing accommodations. The facility is in the center of St. Charles and close to numerous restaurants and shopping.

Review collected in partnership with Best Western
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Helpful?
Thank Don P
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Don P Thank you for your 5 star review. Thank you so much for your great review on Trip Advisor. Thank you for writing about your stay with us here at the Best Western – St. Charles, Illinois. We were thrilled to read such a great recommendation for our hotel. It is always exciting to read that a guest...

Palatine, United States
Reviewed 27 September 2016

Excellent stay, front desk manager very accommodating as we got there early and he offered us coffee and got our room ready earlier. Colonial cafe next door good place for breakfast (if not eating at hotel). Also, close to theater. Another good place to eat McNally's up the street. Geneva another close town to visit - great stores and restaurants.

Review collected in partnership with Best Western
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Helpful?
Thank Patricia R
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Patricia R, Thank you for your review and sharing your comments with our Trip Advisor Community. Thanks for the compliment regarding how excellent your stay was. Thank you for the positive mention regarding the location of the hotel. I agree with you the Colonial café right next door is a good place to eat, and they also have a...

North Bay, Canada
Reviewed 24 September 2016

The room was very clean, well stocked with the amenities. Needed an extra blanket and the Front Desk Staff were very helpful, all the people We met on this Trip at the hotel were friendly and very helpful. Bathroom very clean, beds well made, T.V. was great. The only bad thing i have to say is the pool was empty,...

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Helpful?
Thank sparky200441
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear sparky200441, Thank you for such an awesome review. I cannot tell you how much we appreciate you taking the time to give our team and hotel such high praise. Your review is a highlight of what we want all our guests to mention in reviews - Our breakfast was good with many choices, our guest rooms were clean, but...

Upton, United States
Reviewed 19 September 2016

I have stayed at several hotels in the Chicago area recently and by far for a place to sleep this was a hit in my book. The breakfast bar needs to be attended to a little more. They need to try some of the food that they are putting out on the bar and then they would understand what I...

Review collected in partnership with Best Western
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Helpful?
Thank Christopher P
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Christopher P Thank you for your review. Thanks for your positive comment regarding our hotel and how much of a hit it is in your book. We appreciate when a guest notices the effort our hotel makes and takes the time to say thank you. While we do carry all the required items for the Best Western breakfast, we...

Omaha, United States
Reviewed 10 September 2016

CLEAN, friendly, kind, professional. I try to always stay at Best Western's for the reasons shown above. Always have experienced nothing but the Best from Best Western. Staff was great at giving us information regarding the area and things we could do to entertain ourselves.

Review collected in partnership with Best Western
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Helpful?
Thank Diane B
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Diane B Thank you for your review. We appreciate you taking the time to tell us about your experience at our hotel. Thank you for the positive feedback regarding our “CLEAN” hotel and how kind, friendly and professional our staff was. Thank you for recognizing our efforts and also for being such a loyal customer to the Best Western Brand....

Texas
Reviewed 27 August 2016 via mobile

We booked because the photos showed a hotel, but this is a motel with the room doors opening to the parking lot. We were assigned a smoking room, which did not work for us. Despite having a pre-paid reservation, the staff was gracious and refunded our money. If you are okay with a motel-style facility, the staff here is terrific.

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Helpful?
Thank Beaucoupdetravel
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Beaucoupdetravel, Thank you for your review. We appreciate you taking the time to give us your feedback regarding your experience. I apologize if you were assigned a smoking room. We do offer several room types and that we failed to get your request correct is very disheartening to hear. I apologize for the extra charge, I was informed by...

Peshtigo, Wisconsin
Reviewed 25 August 2016

Older,yet very well maintained motel. Manager a front desk very nice and friendly. I liked room had refrigerator, larger than most flat screen tv. Internet worked well. Breakfast in am was decent, Every was very clean in this motel.All in all a decent place to stay at a very reasonable price. I would definitely stay here again if I am...

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Helpful?
Thank Tom B
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Tom B WOW! Thanks for your 5 star review. We appreciate all of the wonderful compliments you shared with our other travelers. Thanks for the compliment regarding how well maintained our hotel is, we take pride in our appearance and appreciate when a guest notices our efforts. Thanks for the positive mention regarding our guest room amenities (large flat...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
In addition to unbeatable value, and a great location at this St. Charles hotel, enjoy a complimentary local shuttle for groups of six rooms or more to the best the area has to offer. Explore historic downtown St. Charles. Shop to your heart's content at the Kane County Flea Market, Geneva Commons, Fox Valley Mall and Aurora Chicago Premium Outlets. Press your luck at Hollywood Casino in Aurora and Grand Victoria Casino in Elgin. Explore the Kane County Fairgrounds, Funway Entertainment Center and Pottawatomie Park. Attend special events, like the bi-annual Toy Show, Jukebox Show, annual Scarecrow Festival and more - all very popular with locals. Your St. Charles vacation experience is customizable to your interests when you stay at the BEST WESTERN Inn of St. Charles.After a full day out on the town, head back to this St. Charles BEST WESTERN for rest and relaxation. Each comfortable guest accommodation here offers complimentary high-speed Internet access, cable television with HBO(R), a microwave, refrigerator and all the comforts of home. Whirlpool rooms are also available upon request. Other amenities at this St. Charles hotel include complimentary Hot Breakfast with free newspaper each morning, plus a fitness center and an on-site outdoor heated Pool open seasonally. Please note there are no elevators at this hotel, so please request a downstairs room, if needed. ... more   less 

Additional Information about BEST WESTERN Inn of St. Charles

Address: 1635 East Main Street, Saint Charles, IL 60174
Region: United States > Illinois > Saint Charles
Price Range: $102 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn of St. Charles 2.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Best Western, Travelocity and Expedia so you can book your BEST WESTERN Inn of St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Saint Charles
Saint Charles Best Western
Hotel Style:
#1 Best Value Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn of St. Charles staff and other travellers.
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Questions? Get answers from BEST WESTERN Inn of St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms have been remodeled so there all good”
 of 5 bubbles katiemoore2014, 2 Nov 2016 | Read review
“Very spacious enough Room for 3-4 people with no worries”
 of 5 bubbles sparky200441, 24 Sep 2016 | Read review
“Upper floor was very quiet”
 of 5 bubbles CalTheRebel, 30 Jun 2016 | Read review
“The executive building has interior doors. The older building has exterior doors.”
 of 5 bubbles LoveBeaches1017, 16 May 2016 | Read review
“Ask for an interior room”
 of 5 bubbles chrisbA1461YF, 10 Feb 2016 | Read review
5 of 5