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Really wonderful staff and location. I would highly recommend but the Courtyard beds are some what on the hard side - so a lot of tossing and turning.
The people at the restaurant in both morning and night could not have been more accommodating.More
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded 15 July 2016
So glad to hear you enjoyed your stay and that the staff gave you exceptional service. I will personally check the mattress in your room as we rarely get feedback that the mattress is too hard. I am sure this is an isolated incident that...More
St. Charles seems to be a busy area, all the rooms were pretty much booked everyday more than a month in advance. This hotel is basically the largest in the area, with nice, recently renovated rooms. The staff here were super friendly, especially Ashley at...More
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded 3 July 2016
Thank you for sharing your comments on Trip Advisor. I am glad to hear that Ashley and Orlando took great care of you. We appreciate you staying with us and hope to see you again soon!
Standard Courtyard marriot- off major road, so quiet peaceful area. rooms were standard and asked for back room. plenty of parking, and nice pool and fitness center. plenty of papers in the am. check in was smooth, and easy. since the rooms are all same...More
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded 2 July 2016
Thank you for sharing your stay on Tripadvisor. We glad to hear the you had a great stay.
The hotel is pretty much as advertised. My major disappointment was that the free internet service was very slow. On weekdays, they have USA Today in the lobby, but no newspapers on weekends. A shopping center is a few blocks away.More
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded 22 May 2016
Thank you for sharing your experience with Trip Advisor. We are sorry to hear that the internet was slow during your stay. I have called our internet vendor and they did a reboot to get us back up to speed. Thank you for letting us...More
We just spent 5 days on a family reunion and this hotel is the tops. It is a Marriot and you expect them to be good. I expect the hotel to be clean, the beds comfortable and the amenities to be good. Well, everything was...More
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded 19 May 2016
Thank you very much for all the nice comments about our hotel. You are exactly correct when you say the difference between a good hotel and a great hotel are the people. I am very proud of our staff, and am glad to hear they...More
Additional Information about Courtyard Chicago St. Charles
Address: 700 Courtyard Dr, Saint Charles, IL 60174-1497
Location: United States > Illinois > Saint Charles
Price Range:US$172 - US$206 (Based on Average Rates for a Standard Room)
Hotel Class: 3 star
Number of rooms: 121
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$172 - US$206 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Family Hotel in Saint Charles
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Chicago St. Charles Hotel Saint Charles ,