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2018-03-04 2018-03-05
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    Extended Stay America - Chicago - Schaumburg - Convention Center

    51 East State Parkway, Schaumburg, IL 60173-5336
    +1 877-432-9997
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    2018-03-04 2018-03-05
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    US$62
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    Traveller (2)
    Room & Suite (7)
    Dining (2)
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    Overview
    • Excellent30%
    • Very good25%
    • Average10%
    • Poor14%
    • Terrible21%
    3 Dec 2017
    “Very very good.”
    25 Jul 2017
    “Great staff”
    Free Wifi
    Free Parking
    Hot Tub
    Non-Smoking Rooms
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (28)
    There are newer reviews for Extended Stay America - Chicago - Schaumburg - Convention Center
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    11 - 15 of 28 reviews

    Reviewed 8 June 2017

    Poor because of the customer service could've been a lot better I was told numerous of lies about check in. Room was kind of dirty. I'm really disappointed mainly in the customer service. And the front desk agents where a little rude.More

    Review collected in partnership with Extended Stay
    Thank latedrat
    Response from 00esa, General Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 9 June 2017

    Thank you for your comments, and we are sorry you were dissatisfied. We were disturbed to read that our front desk associates let you down and did not meet your needs and expectations. Our associates receive regular training in customer service, so we apologize for...More

    Reviewed 5 June 2017

    We were looking for a pet-friendly hotel in the Chicago area. I chose this hotel because of the pet policy (pets up to 36" long and tall) and the price per night (discounted for military). The hallway of the hotel smelled of curry. The room...More

    Review collected in partnership with Extended Stay
    Thank doug212017
    Response from 00esa, General Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 6 June 2017

    Thank you for sharing your detailed review. We are pleased to know you liked our pet-friendly policy and the value we offer. However, I am sorry for the housekeeping issues you experienced in your room and regret the inconvenience it caused. I have immediately bought...More

    Reviewed 4 June 2017

    Compared to the other places I could find for over a months' stay, this was the best value for a place with a kitchenette. It was located near where I needed to be. Big room, for not being a suite. Nice size kitchenette. Location convenient...More

    Review collected in partnership with Extended Stay
    Thank 841bobbyh
    Response from 00esa, General Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 5 June 2017

    Thank you for sharing a wonderful review of your visit to Extended Stay America - Chicago - Schaumburg - Convention Center. It is great to read that you loved our affordable rates, convenient location and your well-equipped room as well. We appreciate you being our...More

    Reviewed 12 April 2017 via mobile

    The hotel staff was pleasant and helpful in giving us a different room when we saw the bed wasn't clean. Hairs over the bedsheets. The second room was extremely better. Only thing missing was the latch for the security lock on the door. One more...More

    Thank Monica A
    Response from 00esa, General Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 13 April 2017

    Monica, thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay and that our associates resolved the issue you had in a timely manner and to your satisfaction. However, I am sorry for the cleanliness issue...More

    Reviewed 5 March 2017

    I only had two things that could have been improved & being a picky person, this is amazing! One, in a room with a queen bed, the bathroom door swings into the small kitchen area. So we had to either keep the door closed or...More

    Thank icanoewenonah
    Response from Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 4 April 2017

    The team and I appreciate your remarks. I'm thrilled to read that you were pleased with the customer service provided by our staff. They will be informed on the excellent job they are doing assisting guests. It is also good to know you enjoyed your...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$65 - US$78 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 136
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Priceline, Hotels.com, Travelocity, Expedia, getaroom.com, Orbitz and Hotwire so you can book your Extended Stay America - Chicago - Schaumburg - Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Schaumburg
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    Traveller (2)
    Room & Suite (7)
    Dining (2)
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    Questions & Answers
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    Room Tips
    "Bed Bugs... Noise heater... Garbage under furniture"
    Read review
    "If you need a bigger kitchen area, choose a room with 2 beds. I had one before, kitchen was bigger than when..."
    Read review
    "upper floor"
    Read review
    "Higher floors are better."
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