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Chicago Marriott Schaumburg

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Chicago Marriott Schaumburg
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464 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Fort Myers, Florida
Reviewed 30 May 2015 via mobile

We have stayed here many times in the past years. Now you have to request a refrig. Have a hole for it but no refrig really. Then 2 hours later call back and ask where it is. This was. 3 night stay would think you would put guest in room with refrig. Toilet paper ran out 1 roll really going...

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Helpful?
Thank Traci P
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings to TraciP, As a repeat guest, your feedback is especially important. We disappointed you regarding our refrigerator delivery and keeping room supplies at peak. These are important items and this is not to our expectations either. We extend our apology to you! We certainly encourage you to visit us again soon. I am confident our team can fulfill the...

Dubuque, Iowa
Reviewed 14 May 2015

We really enjoyed our stay. Nice location with plenty of shopping and restaurants nearby. The outdoor pool was a plus! Not sure why the wi-fi was not available or it maybe was for an additional cost so inquire first if that is something you need. When we visit this area we would stay here again!

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Helpful?
1Thank cdlkohl
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, cdlkohl, Thank you very much for your positive Review on your stay with us. We are pleased to know how much you enjoyed our location, so close to fun get-a-ways. We encourage you to return because our 'Cool Pools' Package is available all summer long. With both an outdoor and indoor pool to splash in, this makes for more...

Deltaville, Virginia
Reviewed 29 April 2015 via mobile

I have to stay here regularly for work and am never given the room I requested. I have to hassle with checkin to move rooms, do not get a refrigerator. Each time they assure me it will not happen again. After traveling from est at 4am I went to bed early with my do not disturb out. At 9:30 housekeeping...

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Helpful?
2Thank Qtpeek
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings to our valued Reviewer! Your feedback on your stay is very important. The nuisances you experienced clearly detracted from enjoying your stay. We regret not serving you as well as you and we expect. Our timely service delivery was off. As a frequest guest with us, we do pledge to honor all the notes in your profile to make...

Kentwood, Michigan
Reviewed 26 April 2015

Julio Bravo waited on my family when we dined in the restaurant, what great service we received. Julio went above and beyond to make sure that our meal was enjoyable. We will request to sit in his section in the future. Great customer service worth returning for!!

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Helpful?
Thank shellsed
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings to Shellsed, What a great way to enjoy a family dinner! Thanks for your kudos to Julio who is one of our service champions. When a professional like him can be requested and he and the hotel's Blue Fire Grill be worth returning for, is the finest of compliments. Thanks for sharing your story with us.

Suffield, Connecticut
Reviewed 2 April 2015

Stayed here one night for a conference. Hotel was nice for business travel. The staff was very nice. I had access to concierge floor which had a good selection for breakfast and after noon snacks and sandwiches to pick on. Overall a nice stay and would stay here again

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Helpful?
Thank Red-Barchetta2011
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, Top Contributor, It is great to hear from you! As an in-house conference attendee, we are pleased to learn how nice you found our staff, concierge lounge and food offerings to be enjoyable added amenities during your visit. Thanks also for your interest in a future stay!

Schaumburg, Illinois
Reviewed 30 March 2015

We did not have an opportunity to get away this year for Spring Break, so we drove down the road and stayed the night at this hotel. We were greeted by Laura, who went out of her way to make sure our visit was special. The pool and hot tub was wonderful, and we enjoyed the brunch. The kids played...

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Helpful?
Thank kristenf416
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Dear Neighbor, What a sweet, be it brief, Spring break! We are delighted we were top of mind for your breakation. Family friendly offerings like the pool, brunch, games and fitness center are indeed some of the most popular features we have to offer our guests. We are pleased to be of service to your family. Please feel free to...

Amman, Jordan
Reviewed 29 March 2015 via mobile

Hotel rooms are OK... They are clean and practical... Check in was smooth and staff was helpful... It's a good hotel if you're staying there for one night... Not much to do in the area though...a car is a must

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Helpful?
1Thank Laith a
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, Laith, Clean, practical, smooth, helpful, good and car frendly are all uplifting descriptions of what we provide for our guests. We are glad all these important features and benefits worked well for you too! Hurry back!

GRIFFITH
Reviewed 25 March 2015 via mobile

Just must say your front staff is very pleasant.Margaritas was very efficient and helpful.Answered all of my questions with grace and a genuine smile on her face.My grown daughter and niece enjoyed the room service while we had a banquet to go to,they felt safe and secure.The rooms were clean and fresh.Breakfast amazing.We had a great stay.Hope to go back...

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Helpful?
Thank LOURDES H
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

To Lourdes H, Thanks for including your nice looking family photo on your Review. We are honored with your flattering compliments on our front desk service, food service from in-room dining and breakfast and the cleanliness of your guest room. Your loyalty is appreciated!

San Diego, California
Reviewed 25 March 2015

From the outside, this looks like a standard Marriott property. But once I stepped inside I was amazed at the outstanding consistent customer service. My day starts with breakfast in the Concierge Club - Terrasena greats guests with a warm caring "buongiorno" as only a Sicilian can do! Today ended with Jonathan at the front desk, sympathetic to my bad...

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Helpful?
2Thank MJWT123
richard H, Front Office Manager at Chicago Marriott Schaumburg, responded to this review

Hello MJWT123, There is something special about......your thoughtful testimonial on our hotel. Here, there is a strong culture of service that is genuine. Being 'of service' is our job and our team members enjoy providing it. It comes down to providing personalized service that delights you during your stay. We are pleased to know we served you well. Thanks for...

Montville, New Jersey
Reviewed 23 March 2015

Stayed at this hotel for business, very nice hotel with a very good service staff. Front desk services were very good. interior is very open. Hotel has a pool and a gym There is no mini bar in the room. It is not a hotel I would take a family to unless they had other things to do. Breakfast was...

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Helpful?
1Thank djdudley
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

To djdudley of New York, Thanks for your very positive Review on our hotel! It is good to know we caught your attention with our service, food and beverage offerings and handy location, all leading up to an enjoyable stay for you. Being a top Contributor, your recommendation goes a long way. Thanks again, and we hope to see you...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Chicago Marriott Schaumburg

Address: 50 N Martingale Rd, Schaumburg, IL 60173-2065
Region: United States > Illinois > Schaumburg
Price Range: $157 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Schaumburg 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Chicago Marriott Schaumburg Hotel Schaumburg
Marriott Schaumburg
Schaumburg Marriott
Hotel Style:
#16 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Schaumburg staff and other travellers.
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Questions? Get answers from Chicago Marriott Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor facing away from Highway”
 of 5 bubbles gwardbeeler, 12 Mar 2017 | Read review
“Ask for floor high up and away from front of the building, opposite highway.”
 of 5 bubbles DarnelleB, 2 Mar 2017 | Read review
“Ask for a room with no people in the neighboring rooms.”
 of 5 bubbles tcmerge, 11 Feb 2017 | Read review
“stay elsewhere”
 of 5 bubbles Wtfv, 10 Feb 2017 | Read review
“Upper floors for an expansive view.”
 of 5 bubbles I4460LLkarenm, 26 Jan 2017 | Read review
5 of 5