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Extended Stay America - Chicago - Woodfield Mall

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Traveller (14)
Room & Suite (19)
Dining (1)
Overview
  • Excellent53%
  • Very good19%
  • Average7%
  • Poor11%
  • Terrible10%
Travellers talk about
“grab and go”(4 reviews)
“woodfield mall”(10 reviews)
“first floor”(3 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Chicago - Woodfield Mall
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Offers from Extended Stay America - Chicago - Woodfield Mall
Special Offer: Save up to 10% TODAY!
Hotel deals
Reviews (78)
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76 results
Traveller rating
40
13
6
9
8
Traveller type
Time of year
LanguageEnglish
40
13
6
9
8
Show reviews that mention
All reviewsgrab and gowoodfield mallfirst floorstayed nightswithin walking distanceesahousekeepingfridge
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1 - 5 of 76 reviews
Reviewed 1 week ago via mobile

From the uninviting lobby area to the dark & depressing hallway to the used soaps and body scrubber in the bathroom, this placed was at best, grubby, and in desperate need of a major renovation. We looked for a cheap place while we waited for...More

Thank emilie s
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded 1 week ago

Emilie, thank you for taking the time to review our hotel. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our team is taking steps to ensure future guests do not encounter...More

Reviewed 4 weeks ago via mobile

The location of this hotel is fantastic! There is so much nearby. I didn't have a car and used Uber a few times while I was there. There is anything you could need within walking distance. Target, Woodfield Mall, xSport, lots of restaurants, Trader Joe's,...More

Thank Jen31373
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded 4 weeks ago

Thank you for being our guest. We are pleased to know our ideal location close to many places was perfect for your needs and that you were impressed with our associates. However, we are sorry for the issues you experienced during your stay. We have...More

Reviewed February 5, 2018

Left behind a nice winter coat by mistake and staff/housekeeping said nothing was found which was a lie. My fault for not keeping up with my belongings but who steals a coat?!?!?! They do. Rooms smelled as well. Do not stay here regardless of how...More

1  Thank Keidria G
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded February 9, 2018

Thank you for your feedback and for being our guest. First and foremost, we apologize for the unfortunate incident of you losing your coat. Please be assured that we are investigating this issue. Any property left behind in the room is always brought down to...More

Reviewed December 14, 2017

The room took my wife’s breath away because it smelled so bad in the room. The bathroom light didn’t work. WiFi didn’t work. The bed looked like it was 50 years old. Had stains on it. We were looking for a very nice clean place...More

Review collected in partnership with Extended Stay
Thank 673jeromem
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded December 15, 2017

Jerome, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our concerned teams to take the corrective actions. We hope you both will consider giving us another chance to make...More

Reviewed November 15, 2017 via mobile

Chose this hotel based on location and price. Price was definitely the cheapest in the area. Only needed a hotel for one night for a business trip so I wasn’t concerned with getting anything fancy, just a clean safe place to sleep for the night....More

Thank buckeyemanders
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded November 16, 2017

Buckey, please accept our sincere apologies for not providing you with an exceptional stay you desired and for the issues you encountered in your room. Your feedback for cleanliness is shared with our housekeeping department to ensure other guests aren’t similarly impacted. Also, your concerns...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those ...More guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Hotel Style
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
1
Price range
US$71 - US$97 (Based on Average Rates for a Standard Room)
Location
United States > Illinois > Schaumburg
Hotel class
Contact Information
Hotel Style
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
1
Price range
US$71 - US$97 (Based on Average Rates for a Standard Room)
Location
United States > Illinois > Schaumburg
Photos
Traveller (14)
Room & Suite (19)
Dining (1)
Nearby
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Nearby AttractionsSee all 40 attractions in Schaumburg
Woodfield Mall
436 reviews
1.05 km away
Wood Library-Museum of Anesthesiology
5 reviews
.30 km away
LEGOLAND Discovery Center
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Questions & Answers
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Room Tips
"Avoid if you have any valuables"
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"Use Groupon code and sign up for extended perks before booking. 40-50% off"
Read review
"First and second floors are non-smoking completely. Second floor is exceptionally quiet."
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"All rooms are excellent!"
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