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Four Points by Sheraton Chicago O'Hare Airport

805 reviews
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Traveller (204)
Room & Suite (88)
Dining (8)
Overview
  • Excellent11%
  • Very good36%
  • Average28%
  • Poor14%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
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Offers from Four Points by Sheraton Chicago O'Hare Airport
Special Offer: Breakfast for 2 Included
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (805)Write a Review
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All reviewsshuttle runs every minutesblue linebeds were comfortableshuttle service isfree parkingpark flyairportoharesubway
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231 - 235 of 754 reviews
Reviewed 26 September 2015 via mobile

I have used this hotel several times for business travel due to park and fly. The hotel is nice and it has nice amenities- indoor pool, work out facilities, restaurant and conference facilities. The control and management of the hotel is where it is suffering....More

2  Thank LizaAllee
Reviewed 23 September 2015 via mobile

I stayed here in an effort to save time. I flew into Chicago in the evening and had to fly back out early the next morning. Even though I only lived around 40 miles away from the airport, I thought this would save time. Unfortunately...More

1  Thank Austin D
Response from Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare AirportResponded 6 October 2015

Dear Austin D, We are disheartened to hear that you were disappointed with our accommodations, and have passed along your comments to our team. We appreciate you sharing this information as it is very helpful in pinpointing ways we can improve guest experience. Again, we...More

Reviewed 22 September 2015

This hotel is a good choice for an overnight airport stay. Shuttle is reliable and the hotel meets my expectations ith price and location. The front desk staff was courteous and very helpful. the room is nice and the breakfast was good.

1  Thank mikefaud1
Reviewed 14 September 2015 via mobile

The condition of the Rooms, the hall, and the hotel in general is old and dirty, the price is good but dont worth it. They charge for parking but dont have any security in the área. Never coming back.More

1  Thank Alextrevinom
Response from Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare AirportResponded 6 October 2015

Dear Alextrevinom, We regret our hotel failed to meet expectations and apologize for the conditions you encountered during your stay. Rest assured, we are in the process of renovating our hotel with the plans to completely refresh our guest rooms and common spaces. Thank you...More

Reviewed 13 September 2015 via mobile

They remodeled the hotel but my room wasn't. Old furniture and dirty. The staff was nice but it took a long time to check in. They had a wedding and you have to listen to it, I wanted to to sleep. Doors were loud and...More

Thank Roger F
Response from Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare AirportResponded 6 October 2015

Dear Roger F, Although we are in the process of updating our hotel, we still expect to deliver exceptional service for a great stay, and we are very sorry you were displeased with your experience. It sounds like you were in one of our rooms...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$97 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (204)
Room & Suite (88)
Dining (8)
Pool & Beach (4)
Questions & Answers
Ask a question
Timbones
28 November 2017|
AnswerShow all 3 answers
Response from Fourpointsohare | Property representative |
Hello James, We do have safety deposit box available upon request and elevator does not require keys. Regards.
0
Votes
Timbones
28 November 2017|
AnswerShow all 3 answers
Response from FrankAbbott | Reviewed this property |
The elevators do not require a key and all of the rooms have a safe.
1
Vote
Angela R
7 February 2017|
AnswerShow all 3 answers
Response from Fourpointsohare | Property representative |
Hello, The least expensive way is to take the train from Airport to downtown and back. We have 24 hour transportation to and from airport. Regards,
0
Votes
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123
Room Tips
"Try to get a room in the X30's or X40's."
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"Avoid a room next to the party room, otherwise quiet."
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"Try to get lower floor close to lobby, can be long walk to far end of hotel or upper floors"
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"Don't come"
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