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Four Points by Sheraton Chicago O'Hare Airport

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702 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Chicago O'Hare Airport
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Showing 658: English reviews
Independence,MO
Reviewed 7 December 2014

Stayed 2 night in November for training class. Food was great much better than most hotels. Room was partially updated beds nice but sliding glass door that opened to a super small once balcony did not lock. It was by major highway but heard no noise. Room decor boring Bathroom not fully updated. Awful smell in hallway. Reported to front...

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Helpful?
Thank pjladybug
New Hampshire
Reviewed 2 December 2014

I have to honest, I stay at a lot of hotels (too many to write about). When they are exceptional (good or bad), I will leave a review. That said, I’m frankly very disappointed by the Four Points O’Hare (in fact, I’m writing this from my room now). On the plus side, it’s close to the airport, the staff (in...

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3Thank NHSunFollowers
Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear NHSunFollowers, It’s very important to us to provide a clean and comfortable experience to our guests, so we apologize for the conditions you described as this is not a reflection of our standards. Please rest assured that we are in the midst of refreshing our property and plan to update our guest rooms in the next phases of our...

Green Bay
Reviewed 2 December 2014 via mobile

The room was ok, the hotel needs a facelift, the staff didn't fix the heat in my room after I called until I walked back to the front desk. However, the young woman working did offer me a different room since the heater was blowing out cold air. The maintenance person did fix the issue, but I don't think I'll...

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Helpful?
Thank Sing X
Wisconsin
Reviewed 1 December 2014

Shuttle Bus was hour late for pick up but that was not the worst of it. Hotel was terrible. Furnace would not shut off. Sent someone to fix thermostat and it was our bus driver from our pick up! Nothing was fixed so was a very hot night in the room. The desk chair Goodwill would not have taken(see pictures)....

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Helpful?
Thank IslandloverWisconsin
Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear islandloverWisconsin, We are very sorry to disappoint you during your recent stay. Although we are in the process of renovating our property, we still expect to provide well maintained accommodations and apologize this was not your experience. We will bring your comments to engineering’s attention to ensure these issues are addressed and properly working in the future. Thank you...

Adana, Turkey
Reviewed 29 November 2014

Staff was so helpfull and nice and very smiled face but A/C are problem in rooms and hotel need update.Its old hotel but staffs are very nice they helped mu much Its closed to airport and u they re making shuttle to airport and blue line train if you want to visit down town in chicago

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Helpful?
Thank Mustafa E
Megan L, Guest Relations Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Mustafa E, Thank you for your review and your honest feedback. We are happy to hear you found our team to be friendly and helpful, something we take great pride in. We're glad you enjoyed our convenient location and will share your feedback with the team. We hope to see you during your next trip to Chicago. Take care.

Falmouth, United Kingdom
Reviewed 17 November 2014

I have been using this hotel for over 20 years, whenever I need a place to stay near ohare. It is always clean, good value, with large comfotable beds and the restaurant is cheap although not fine dining. The staff are friendly the shuttle frequent, and also free parking. Came in last month on a flight from london, been up...

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Helpful?
Thank JB200169
Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear JB200169, Thank you for your strong loyalty to our hotel and taking the time to share your experiences with us. Our team is dedicated to providing clean accommodations and uncomplicated comfort to our guests, so we are delighted that you enjoy your time with us stay after stay. We appreciate your kind review, and we look forward to your...

Chicago, Illinois
Reviewed 14 November 2014 via mobile

I really liked this hotel!! Service was great at reception, I had an issue with my heater and a maintenance guy showed up in minutes, the beds were super comfy, the shower and shower supplies were fantastic, and the maid service was stellar- everything was in perfect condition every night when I got back to the room. Only downside was...

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Helpful?
Thank Terry H
houston
Reviewed 7 November 2014 via mobile

The staff was very friendly and helpful. The airport shuttle runs every 20 minutes and is nearby the airport. Quite convenient if you are traveling without a car and intended to take the metro. The rooms are a bit small but comfy. it's not a bad hotel, we got a very good deal when we booked it on hotwire :)

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1Thank davidwong998
Grand Rapids
Reviewed 3 November 2014

This is an older hotel but in great condition. We had issues with the a/c - heater thermostat, but other than that the room was clean and the beds very comfy. We did have noise from the room next door and the hallway, so I'm assuming the walls are alittle thin. We had some conflicting info on our return from...

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Helpful?
Thank Tina D
South Bend, Indiana
Reviewed 31 October 2014

Very nice & clean hotel. Spacious room. Very short stay as was only an overnight to catch an early flight. Couldn't get our room heater-A/C to cooperate but it was cool enough to sleep. To elaborate, the A/C-heat panel looked easy enough to follow but pushing the buttons didn't render results. Turned heater off and it turned back on in...

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Helpful?
Thank Hope E

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Make yourself at home at the Four Points by Sheraton Chicago O'Hare Airport. Located close to O'Hare Airport, we offer a complimentary shuttle service to/from the airport. ... more   less 

Additional Information about Four Points by Sheraton Chicago O'Hare Airport

Address: 10249 West Irving Park Road, Schiller Park, IL 60176
Region: United States > Illinois > Schiller Park
Price Range: $123 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Chicago O'Hare Airport 3*
Number of rooms: 295
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Also Known As:
Four Points By Sheraton Chicago o`Hare Airport Hotel Schiller Park
4 Points By Sheraton Chicago o`Hare Airport
Four Points Chicago
Chicago Four Points
Schiller Park Sheraton
Schiller Park Four Points
Sheraton Schiller Park
Four Points Schiller Park
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Chicago O'Hare Airport staff and other travellers.
6 questions
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Questions? Get answers from Four Points by Sheraton Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best way to choose a good room is to stay somewhere else.”
 of 5 bubbles tls268, 1 Nov 2016 | Read review
“Best room is tough. Being by airport and expressway no aesthetically pleasing view, but it was quiet.”
 of 5 bubbles Ganders1984, 19 Jul 2016 | Read review
“Stay on higher floor as they do have parties in suites downstairs (weddings etc)”
 of 5 bubbles mistrey, 4 Jul 2016 | Read review
“maybe a higher floor is cleaner”
 of 5 bubbles auctioneerDePere, 5 Jun 2016 | Read review
“Away from the interstate. Room on the west side”
 of 5 bubbles Crashman1000, 29 Apr 2016 | Read review
5 of 5