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Four Points by Sheraton Chicago O'Hare Airport

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Traveller (204)
Room & Suite (88)
Dining (9)
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Overview
  • Excellent12%
  • Very good35%
  • Average28%
  • Poor14%
  • Terrible11%
Travellers talk about
“park fly”(19 reviews)
“blue line”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Chicago O'Hare Airport
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Chicago O'Hare Airport
Special Offer: Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Reviews (830)
There are newer reviews for Four Points by Sheraton Chicago O'Hare Airport
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All reviewsruns every minutespark flyblue lineshuttle service isfree parkingbeds were comfortablechicago areaairportoharesubway
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241 - 245 of 778 reviews
Reviewed November 9, 2015

I have stayed here many times for business meetings. This stay the lobby and bar had been updated. My rooms have always been comfortable and clean. I also want to compliment Toni, one of the front desk managers, for her fabulous customer service. She had...More

Thank akingbfd
Reviewed November 1, 2015

Hey the 70's called and want their hotel back! The room was clean and adequate but dated. The restaurant/bar however was horrid. We had no choice but to use it since we had no car. The bar smelled like a badly backed up drain and...More

Thank Truman1948
Response from Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare AirportResponded November 11, 2015

Dear Truman1948, We are renovating our hotel with the plans to address all areas you mentioned. However, cleanliness is very important to us, and while we are in the process of updating, we do still expect to properly maintain all areas of our hotel. We...More

Reviewed October 28, 2015 via mobile

The hotel looks nice on pictures and has a good brand behind Sheraton but, a motel 6 would be better quality than this one! Elevators are small you can't even fit a baggage cart, the room door is busted because is also very narrow! Bathroom...More

Thank Aldmar F
Response from Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare AirportResponded November 5, 2015

Dear Aldmar F, While we truly regret to hear you were disappointed by our accommodations during your recent stay, we appreciate you taking the time to provide us with your honest feedback. This information is very helpful in pinpointing areas we can continue to improve...More

Reviewed October 26, 2015

We booked this hotel as part of a Sleep & Park package for a 15-day trip. The hotel is within 1-1/2 miles from the airport, which is good since it doesn't take as long to get to the airport. Shutles run every 20 minutes except...More

Thank Sharon S
Reviewed October 25, 2015

Traveled during the hotel renovations in February and it was a disaster ! The worst Starwood hotel that I have ever been too. I am a Lifetime Platinum member and have stayed at a lot of properties. The paint smelled horrible and toxic in my...More

2  Thank SusieJue
Response from Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare AirportResponded November 5, 2015

Dear SusieJue, We sincerely apologize for your poor stay with us. As a loyal Platinum guest, you know it is our goal to provide our guests with exceptional service to create the best guest experience, and it is unacceptable we fell short on this during...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$110 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (204)
Room & Suite (88)
Dining (9)
Pool & Beach (3)
Questions & Answers
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rynomix13
February 24, 2018|
AnswerShow all 6 answers
Response from trunice | Reviewed this property |
That I do not know. I have only stayed there as the name it is now. Sorry I could not be of more help to you.
0
Votes
Timbones
November 28, 2017|
AnswerShow all 3 answers
Response from Fourpointsohare | Property representative |
Hello James, We do have safety deposit box available upon request and elevator does not require keys. Regards.
0
Votes
Room Tips
"I like fist floor rooms cause closer to the hotel restaurant."
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"There looks to be a gas station/convenient market near the hotel if you need something that is within walking..."
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"We like the first floor just down from the lobby"
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"No good views. Not near the city."
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