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Holiday Inn Chicago North Shore (Skokie)

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5300 West Touhy Ave, Skokie, IL 60077-3246
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (89)
Room & Suite (59)
Dining (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Chicago North Shore (Skokie)
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 4 hotels in Skokie
Location
Cleanliness
Service
Value
The Choice for Chicago Hotels...Holiday Inn Chicago North Shore Hotel near Downtown Chicago and O'Hare Airport. Welcome to the Holiday Inn North Shore Hotel. From the hotel's immediate surroundings in Skokie to the heart of downtown Chicago, we offer a full assortment of diversions, services and opportunities. Area attractions include: Downtown Chicago, Brauer Museum of Art, Chicago Botanic Garden, Adler Planetarium, Wrigley Field (Home of MLB's Chicago Cubs), Soldier Field (home of the NFL's Chicago Bears), and Navy Pier to name a few! Area businesses near our hotel include: Life Time Fitness, North Shore Center for the Performing Arts, Music Institute of Chicago, The Winnetka Community House, Bahai Temple, O'Hare Airport, Donald E. Stephens Convention Center, and Midway Airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
602Reviews8Q+A100Room tips
Traveller rating
  • 158
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  • 83
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Popular mentions
G's Mom wrote a review Jul. 2021
1 contribution
Patty at the front desk was amazing. She knew I was very upset with my experience at a Quality Inn about 20 mins away, where they double charged me and still wouldn't let me stay. Patty set me up with a room right away, gave easily understandable instructions to everything around the hotel and how to get to our room. I make this trip frequently with my 1 year old son because he has to go to Shriners Children's Hospital. I will definitely recommend this hotel and will be staying here again in the future.
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Date of stay: July 2021Trip type: Travelled with family
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Chaseui14 wrote a review Jul. 2021
8 contributions1 helpful vote
Ive stayed here maybe 2-3 times and every time theres a problem. Never again. I left in the morning knowing I wouldn’t return until very late at night. Switched rooms (due to another problem) so I asked front desk to recode my key. Get back at 1am. Keys not working. Also asked front desk to give me more soap because there weren’t any in the shower. They only provide a small bar soap for washing hands. Also asked for an extra towel because there were just 2. Upon my return, NOTHING. They gave me a room with two beds which I assumed would be queens. No. They were surely double beds and hard as a rock. Woke up with back pains.
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Date of stay: July 2021Trip type: Travelled on business
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Sun Traveler wrote a review Jun. 2021
2 contributions
Called the hotel directly for reservation, but was told I did it through a third party . Arrived, computers were down. Was not told where our rooms were at, no info on the hotel, did not state that their would not be room service. Here we go...found some 'flower' on the floor in the room, air conditioning did not work, room was dirty, no clean towels or toilet paper, outlets did not work in bathroom. Every time I called to inquire about the situation, went straight to voicemail. Could not sleep due to the noise from long-term guests that went on until 3am. I went to the front desk to get towels, etc., and voice concern - restrooms from my room to the front desk were CLOSED, extremely dirty throughout. Order food from Bar Louie, they stated it would be 25 minutes, 2 1/2 hours later food arrived cold, I had ordered two drinks, they never arrived. I called Bar Louie 3x's, no answer, had to leave a voicemail..BTW, no voicemails were ever returned. Went to speak to the manager of Bar Louie - Saturday night 6/12/2021, he stated he would refund...still waiting as of 4 days later. Upon check out, I stated how horrible the hotel was along with service, the front desk gal told me that I had made the reservation through a third party...no...I called the hotel directly and was transferred to make my reservation. The front desk clerk said there was nothing she could do. Found my reservation online, called that number. Expressed what had happened, my concerns, etc., they stated it would take 7 days to hear anything back. I HIGHLY DO NOT RECOMMEND! Not kidding! Do not stay here at all. I feel like it was a TOTAL SCAM....want to see how? Book a room...
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Date of stay: June 2021Trip type: Travelled on business
Room Tip: Don't get a room here...that's my tip.
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Response from IHG Service, Owner at Holiday Inn Chicago North Shore (Skokie)
Responded 4 weeks ago
Hi F187YEtaral, Thank you for your comments concerning your experience at our property. As we continually strive for excellence in customer service during this difficult time, we maintain the ideal of keeping guest satisfaction as our top priority. I’m sorry to see your lodging experience with us was less than impressive due to the general upkeep of the room and amenities, the hotel bar experience, and the level of customer service you received. I will share your feedback with the appropriate department, where great attention will be paid to the matter. I also sent you a private message to ask for more information about your stay. We value your time and business with IHG Hotels and Resorts. I look forward to your response. Warmest regards, Zel N. Case Manager IHGService
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Sam wrote a review May 2021
Bartlett, Illinois, United States5 contributions7 helpful votes
The most important part of a hotel is that it's quiet. The doors slam shut on the first floor (where they put me). I ended up leaving early, not staying the night as the noise was unacceptable. They also charged my credit card for an unknown reason despite using points to book the night. I was literally in the room for 3 hours and did not take anything when I left. In fact, they were missing tissues and toiletries in the room - maybe they thought I took stuff when it was them that forgot to place the standard items prior. Didn't feel like talking to them which is a waste of my time so I'm disputing with my credit card co. The staff is apathetic, pretty bad attitudes. The hotel itself is ugly and dated on the inside. Pretty much one of the most surreal / ridiculous experiences I've had in any hotel. Just save yourself the headache book another one.
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Date of stay: May 2021
Rooms
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MAP7022 wrote a review Mar. 2021
Plymouth, Minnesota41 contributions8 helpful votes
The bed was comfortable and the bathroom was spacious, but I expect more from an IHG property--more than two bath towels in the room, more than one regular K-cup and one decaf K-cup, more than one bar of soap, and more than zero boxes of tissues. A welcome from the desk clerk would be nice, too. The hotel is convenient to where I needed to be--if that's not an issue for you, you may want to look elsewhere.
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Date of stay: March 2021
Value
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Room Tip: Ask for a room that does not face Touhy Avenue or Niles Center Road.
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PRICE RANGE
US$98 - US$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago north shore skokie hotel skokie, holiday inn north shore, holiday inn skokie, skokie holiday inn
LOCATION
United StatesIllinoisSkokie
NUMBER OF ROOMS
264
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Frequently Asked Questions about Holiday Inn Chicago North Shore (Skokie)
Which popular attractions are close to Holiday Inn Chicago North Shore (Skokie)?
Nearby attractions include AMC Showplace Village Crossing 18 (0.4 km) and Georgia Nut Company Outlet Store (0.7 km).
What are some of the property amenities at Holiday Inn Chicago North Shore (Skokie)?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Chicago North Shore (Skokie)?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Chicago North Shore (Skokie)?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Chicago North Shore (Skokie)?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Chicago North Shore (Skokie)?
Conveniently located restaurants include Sanders Restaurant, New York Bagel & Bialy Corporation, and Shallots Bistro.
Are there opportunities to exercise at Holiday Inn Chicago North Shore (Skokie)?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Chicago North Shore (Skokie)?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Chicago North Shore (Skokie) offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Chicago North Shore (Skokie)?
The staff speaks multiple languages, including English and Spanish.