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DoubleTree by Hilton Chicago North Shore

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DoubleTree by Hilton Chicago North Shore
DoubleTree by Hilton Chicago North Shore
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999 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Chicago North Shore
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Showing 970: English reviews
Boston
Reviewed 3 weeks ago

Short business stay. Clean large room, good TV, noisy heater fan. Don't eat in the hotel restaurant. I had mussels in thick salty sauce..ugh! Then salmon in more thick salty balsamic sauce. Staff just shrug shoulders. Should have gone to Bonefish Grill over the road.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank workerbeeBoston
DoubletreeSarah, Front Office Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear workerbeeBoston, Thank you for taking the time to share your hotel stay experience. I'm happy to hear that found the hotel room to your liking. I'm sorry to hear about your dining experience. I will be sure to share your feedback with the restaurant's management team so that we may improve our guest experience. Sincerely, Israel Arteaga Doubletree by...

Skokie, United States
Reviewed 17 January 2017

Nice Place. We liked the bar and the room was above average. The used condoms in the drawer next to the bed were an unpleasant surprise. Other than that, it was fine. We noticed it in the morning, so we told the manager at check out...he said, "sorry" and gave me his card. Ugh.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank K1861CJbobm
DoubletreeSarah, Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear K1861CJbobm, Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. I am sorry if you felt that my handling of the situation when you came...

Indianapolis, United States
Reviewed 16 January 2017

Generally pleasant....however when I reviewed my charge on line there was a $ 50.00 additional charge. When I called for an explanation I was informed "they" always add $ 25.00 per night and it is removed a few days after the guest leaves. Guests should be informed of this practice at CHECK IN.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Charlotte K
DoubletreeSarah, Front Office Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear Charlotte K, Thank you for taking the time to review your most recent stay with us. I'm happy to hear that you enjoyed your overall stay with us. I apologize for not making you aware of the incidental hold we place on the card provided at check in and will keep in mind that not all guests are aware...

Seattle, United States
Reviewed 14 January 2017

The hotel was fine for business travel. It was clean, comfortable, and efficient. Nothing fancy but the staff was friendly and very helpful. The small convenience market in the lobby was in fact convenient. And the fact that there were shopping and food options nearby was helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank maryame63
DoubletreeSarah, Front Office Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear maryame63, Thank you for taking the time to review your recent stay with us. I'm happy to hear that you found your stay to be convenient, comfortable, and overall enjoyable. We look forward to welcoming you back in the near future. Sincerely, Israel Arteaga Doubletree by Hilton Chicago North Shore and Conference Center israel.arteaga@hilton.com 847-679-7000

Chetek,, United States
Reviewed 12 January 2017

I recommend this hotel to anyone who is staying near this area. Very friendly staff. Beautiful room, great restaurant. We were on a girls weekend and had a great time staying at this hotel. Choose it!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank juliesZ1801AN
DoubletreeSarah, Front Office Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear juliesZ1801AN, Thank you for taking the time to review your recent stay with us. We thank you for choosing to stay with us. I'm happy to hear that you enjoyed your stay, and found the staff, rooms, and restaurant to your liking. We look forward to welcoming you and your friends back in the near future. Sincerely, Israel Arteaga...

Reviewed 10 January 2017

Not everyone was rude but three people were. Had to keep asking for towels to mop up the floor after every shower. Coldest elevator ride in history. We could never get the room warm enough. Hard to imagine ever going back. Stay away from this place if you have any other choice.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robert D
DoubletreeSarah, Front Office Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear Robert D, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the temperature of the room. We are actively working with our engineering staff so this situation doesn’t happen again. We hope that if your travels bring you back to the area, you’ll give us another opportunity to...

Chicago, United States
Reviewed 4 January 2017

Customer service was great and the room was very nice. There's shopping and restaurants in the area that are walking distance from the hotel. Great place to stay and with the amenities available children will enjoy the experience also.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank feliciaw944
DoubletreeSarah, Front Office Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear feliciaw944, Thank you for taking the time to review your recent stay with us. I'm happy to hear that you found the hotel and the service to your liking. We look forward to welcoming you back in the near future. Sincerely, Israel Arteaga Doubletree by Hilton Chicago North Shore and Conference Center israel.arteaga@hilton.com 847-679-7000

Chicago, Illinois
Reviewed 4 January 2017

Clean, comfortable room. Room service a little pricey, but quick and delicious. Warm inviting lobby with fireplace. The highlight was definitely the pool. Huge area with very comfortable furniture. Sunny during day, beautifully lit at night . Pool is indoor/outdoor. The kids delighted in swimming under the divider to go back and forth from inside to out. Even in a...

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Helpful?
Thank Welikehotels
DoubletreeSarah, Front Office Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear Welikehotels, Thank you for taking the time to review your recent stay with us. I'm happy to hear that you found the room clean and comfortable, and I was very excited to hear about how much you and your family enjoyed the pool. We look forward to welcoming you back in the near future. Sincerely, Israel Arteaga Doubletree by...

Chicago, United States
Reviewed 3 January 2017

Everything was good except customer service at checkin by MARIA. Her customer service and professionalism left a lot to be desired. After you get past her, the hotel and all it had to offer were great. Good location, near restaurant's and shopping.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ronaldw442
DoubletreeSarah, Front Office Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear ronaldw442, Thank you for taking the time to review your recent stay with us. I'm sorry to hear that your stay with us did not start out well. The service we provide our guests has always been friendly and courteous and something I'm proud of. I was surprised when I learned this was not what you experienced and for...

Northern CA
Reviewed 2 January 2017

I had stayed here previously and had a poor experience. Since it is the closest hotel to a very senior family member, I booked a two day stay. We stayed in a room with the large two double beds on the Hilton Honors side. The rooms and halls had undergone a very nice renovation. It was cold and snowy outside,...

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Helpful?
Thank patsyannie
DoubletreeSarah, Front Office Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear patsyannie, Thank you for taking the time to review your recent stay with us. I'm sorry to hear that your last experience was not a pleasant one, but I'm happy you decided to give us another opportunity. We are happy to hear that the renovations we have done were to your liking and that all went well with your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Awarded Hilton's Prestigious "Conversion of the year" Award. Our hotel is stylized in European fashion with rich appointments creating a truly ambient setting. We have world-class, full service executive meeting center that is certified by the International Association of Conference Centers (IACC) and so much more! ... more   less 

Additional Information about DoubleTree by Hilton Chicago North Shore

Address: 9599 Skokie Boulevard, Skokie, IL 60077 (Formerly North Shore Skokie Hotel)
Region: United States > Illinois > Skokie
Price Range: $111 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Chicago North Shore 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doubletree Hotel Skokie
Doubletree Chicago North Shore
Doubletree Skokie
Skokie Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Chicago North Shore staff and other travellers.
4 questions
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Questions? Get answers from DoubleTree by Hilton Chicago North Shore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a renovated room and get the large double-double beds”
 of 5 bubbles patsyannie, 2 Jan 2017 | Read review
“Anything below the 6th floor if staying over a weekend when a party is scheduled.”
 of 5 bubbles 847anna, 29 Nov 2016 | Read review
“We stayed on the main floor.”
 of 5 bubbles mhardy01, 9 Nov 2016 | Read review
“Ask to see the room first before you accept the key.”
  • Dirty carpet.
  • Cracked bathtub finish.
  • Torn, stained lampshade.
 of 5 bubbles markieknowles, 7 Nov 2016 | Read review
“Pick a south facing room for views of the Chicago skyline.”
 of 5 bubbles Kevin_Tilley, 7 Sep 2016 | Read review
5 of 5