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America's Best Inns & Suites

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Overview
  • Excellent34%
  • Very good15%
  • Average12%
  • Poor13%
  • Terrible26%
2 Oct 2017
“Not clean, mouse in room”
19 May 2017
“Good if last resort”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Room Service
Family Rooms
2 Star Hotel
All hotel details
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
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17
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1 - 5 of 63 reviews
Reviewed October 2, 2017

This was a last resort, needed to find a one night stay with 2 rooms. It needs major updating, everything is old in the rooms and dirty. The bathroom outer edge of the shower looks like it has never been cleaned, you can see dust...More

Thank Jule50
Response from AmericasBestInnCU, Manager at America's Best Inns & SuitesResponded October 3, 2017

Dear Jule50, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we aim to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need...More

Reviewed May 19, 2017

Room was clean but in need of updates. Check in was very friendly. We had four rooms and not one had hot water for both nights. There was a smell in the hallway not sure if it was rug cleaner but was very strong.More

Thank Buddy2251
Response from AmericasBestInnCU, Propety manager at America's Best Inns & SuitesResponded May 21, 2017

I sincerely apologize that we did not exceed your expectations. We are under new management. I and the owners have come up with a workable plan to upgrade and update the hotel. We have had the plumber out here 5 times in the last work....More

Reviewed May 7, 2017 via mobile

We stayed at this hotel on 5/6/17 for an early morning game. While it's a 2 star hotel it deserves 4 because it has friendly staff, it's clean, offers a continental breakfast and you need a key card to get in after 9:30pm so safety...More

1  Thank Ronald M
Response from AmericasBestInnCU, Property Manager at America's Best Inns & SuitesResponded May 21, 2017

Ronald, thank you for your kind reviews. Living on the property allows me to go the extra mile for my guests. It is truly my home that I share with my guests. Please, visit us again. Mike, Property Manager.

Reviewed April 8, 2017 via mobile

Rented one night. Worst hotel I've stayed in aside from a descent bed. Tried to tell me 3 hours ahead I rented for the next night. Not true. Wanted more money. I Said not happening so they said they would honor the rate. Arrived when...More

2  Thank Sharon C
Response from AmericasBestInnCU, Property Manager at America's Best Inns & SuitesResponded May 21, 2017

Thank you, Sharon for your candor. We are now under new management. I am in charge of the transition team. Smoking laws in Illinois are governed by the local government. I am lobbying for all hotels to be non-smoking in Urbana. There has not been...More

Reviewed December 18, 2016 via mobile

My bed was comfortable. All of the plumbing worked. I saw no bugs. The furniture was older but just fine. It had a flat screen television although I never turned it on. It is within walking distance of the University of Illinois campus. The carpet...More

1  Thank MadMike96
Response from AmericasBestInnCU, Owner at America's Best Inns & SuitesResponded December 26, 2016

Thank you for your candor. Your feedback is very valuable to me as an owner. I will always promise my guests to challenge the status quo, that is why I live on the property because I want the best for my guests, as well as...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$55 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$55 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Questions & Answers
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Room Tips
"Location and good a/c, everything else mediocre"
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"Great location for the Marathon"
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"Any & it has central location to the crystal lake park"
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"Great if you have business at the Hospital or are a student on an interview"
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