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Extended Stay America - Chicago - Vernon Hills - Lake Forest

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Traveller (14)
Room & Suite (20)
Pool & Beach (2)
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Overview
  • Excellent36%
  • Very good20%
  • Average26%
  • Poor6%
  • Terrible12%
Travellers talk about
“clean property”(2 reviews)
“budget place”(2 reviews)
“laundry room”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (64)
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11 - 15 of 64 reviews
Reviewed July 6, 2017

Not recommended. Front desk lady was nice and willing to help, but overall condition of the hotel needs serious improvement and cleanup. The smell was so strong that we just couldn't stand it and had to switch to another hote. Not worth the price.More

Review collected in partnership with Extended Stay
Thank yinuopang
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded July 7, 2017

Thank you for your candid feedback. We apologize for the cleanliness issue you experienced here and regret the inconvenience it caused. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. Again, we are sorry...More

Reviewed July 6, 2017

Nice location and very comfortable stay.. everyone was friendly and the location was great. Close to many stores. Pleasantly surprised . Free breakfast made it a good deal for the money. Clean property as wellMore

Review collected in partnership with Extended Stay
Thank carmend808
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded July 7, 2017

Carmen, thank you for taking the time to share your experience at Extended Stay America - Chicago - Vernon Hills - Lake Forest. We are delighted to read you loved our location close to the places you wanted to go and enjoyed our grab-and-go breakfast...More

Reviewed July 3, 2017

Horrible worst ever and will not be staying there again , no room service no clean towels and no clean rooms . Blankets had holes in them and burns and were not cleaned ....the place should have the health department called ! Also a barking...More

Review collected in partnership with Extended Stay
Thank 880paulettej
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded July 4, 2017

We are disheartened to read about the problems you encountered while you were here. This is not the type of service our hotel is known for, and we extend our sincerest apologies. Your feedback has been shared with the entire team in an effort to...More

Reviewed June 28, 2017

Fine place to stay in extended stay and the price is also good compare to other hotel good for staying with family as they provide you attached kitchen with the room. Lot of parking space is also available.More

Review collected in partnership with Extended Stay
Thank mukeshm910
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded June 29, 2017

We appreciate your fantastic review of Extended Stay America - Chicago - Vernon Hills - Lake Forest. It is great to read that you were impressed with the great value we offer for the price and with your well-equipped room. Thank you so much for...More

Reviewed June 26, 2017

Desk chair was full of pet hair, there was dog food on floor. Sheets were stained. I was traveling with my young daughter. There should be a warning to parents that certain channels are not blocked. What my daughter saw when browsing TV channels was...More

Thank travelmom0652017
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded June 27, 2017

First and foremost, I would like to offer you my apologies for the inconveniences that you and your family experienced during your stay with us. Our goal is to provide clean, comfortable and well-maintained accommodations, so I am sorry we fell short. Your concerns have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Shuttle Bus Service
Laundry Service
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$78 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$78 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (14)
Room & Suite (20)
Pool & Beach (2)
Dining (1)
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Room Tips
"All the rooms are good mailnly top floor ones"
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"Keep small children off the floor - very dirty. Be very careful with TV if traveling with children."
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"Rooms facing Lake are good"
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"Be fussy ."
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