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Hotel can be best described as an old La Quinta refurbished with "designer" fixtures and furniture. Carpet and "vynil-wood" tiles look cheap but not unpleasant. Bed and bedding were good, we had a great night sleep. Unpacking we've found a disgusting pillow case in the...More
Management response:Responded 31 July 2016
It sounds like we fell just a bit short this time, but it won't happen again. Please come back and let us WOW you with the levels of service and excellence that we are known for. We definitely look forward to seeing you soon.
I had never heard of Hotel Indigo until I was looking for a hotel near Libertyville, and found this one at a fantastic price. The hotel is a few years old, but looks and feels brand new. The room was HUGE with hardwood floors, the...More
Management response:Responded 28 July 2016
Our entire team is delighted you found & enjoyed Hotel Indigo! As a branded boutique hotel, our guests are pleasantly surprised by our thoughtful amenities including our property's indoor saltwater pool and Aveda bath products. Thank you for your insightful feedback. On your next visit,...More
Shower was broken, the front door of the hotel was collapsing, we found a dirty pillowcase in the drawer... So many mistakes that managers should address before it gets to the customers, I hope the hotel is doing everything to ensure these issues do not...More
Thank Mayla K
Response from IHGService, Guest Relations Manager at Hotel Indigo Chicago - Vernon HillsResponded 21 August 2016
Dear Mayla K,
Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim...More
Truly enjoyed our stay and was impressed by the cleanliness and layout of our room. The bed was very comfortable and we enjoyed a very peaceful nite's rest. The front desk clerk was professional and friendly at check-in. She explained the amenities of the hotel...More
Management response:Responded 10 November 2016
Please join us again this winter for weekend getaway to relax and refresh. Our branded boutique brand offers locations in some of country's favorite neighborhoods.
The hotel was aesthetically beautiful! The indoor pool is heated which is a plus for IL weather. The room was a little small for an Executive King suite...the Wyndham's is bigger.
Now on to the service...it's bad! The front desk staff was nice and accommodating...More
1 Thank Tiffany N
Response from IHGService, Guest Relations Manager at Hotel Indigo Chicago - Vernon HillsResponded 5 August 2016
Dear Tiffany N,
Thank you very much for staying with us and for taking the time to post a review. We’re glad that the hotel location was suitable for the purpose of your travel. I appreciate your positive feedback with the housekeeping staff. I do...More
US$86 - US$174 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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