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HYATT house Chicago/Naperville/Warrenville

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HYATT house Chicago\/Naperville\/Warrenville
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319 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Illinois City, Illinois
Reviewed 2 days ago NEW

This hotel offers a great family, friendly environment where everyone feels welcomed. I have been there on my different occasions and each time the staff remembers my preferences and always act immediately to any issues.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank teague2016
Bolingbrook, Illinois
Reviewed 1 week ago

I would definitely stay here in the near future. The rooms were like apartments, with a lot of space. I love the fact that the kitchen was stocked with utensils, cups, bowls, plates, etc. My favorite part was the spacious bathroom and shower.

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Helpful?
Thank creshaya g
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Thank you so much for taking the time to review your stay with us! I'm so glad you enjoyed the suite and I agree that the extra space really makes a difference when away from home. Thanks again for the review and we hope to see you again!

Manitou Springs, Colorado
Reviewed 1 week ago

I have read other peoples reviews and also had a few issues with fire alarms going off which the fireman told me happened all the time at that location because of people cooking in their rooms. (That was during a summer stay at the same hotel in 2016). This time, I had to move rooms 3 times for my week...

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Helpful?
Thank worldtravelermsco
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Thank you so much for the reviewing your recent stay with us. I am very sorry for the issues you encountered with us resulting in you having to change rooms several times during the visit. I am very glad to hear that the team was able to help make overcome the initial problems you had with your room. If there...

North Chicago, Illinois
Reviewed 1 week ago

It was nice but the ants everywhere made it a bad visit . At first I just saw them in the kitchen area than I saw them in the shower and the nice morning I woke up there were in the let out couch with the kids that was we terrible

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank O5457TPashleym
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Thank you for your review. I am so sorry about the problem you encountered with the ants during your visit. We have taken appropriate actions here at the hotel to ensure this is not a repeat problem for future guests. I'm glad you enjoyed the remainder of your visit with us and I hope you give us a second chance...

Chicago, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank A8445GHamandam
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Chicago, Illinois
Reviewed 2 weeks ago

My stay at the at this location was probably my least favorite. There were ants in the bathroom and that defintely killed my experience overall. I informed the front desk and they apologized for the inconvenience, but it was definitely an unexpected and not so great welcome to my stay.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Howard D
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Thank you for your message and I completely understand your frustrations in regards to the welcome you received. We have taken the appropriate actions to ensure this is not a problem moving forward and I'm sorry you had to experience this. If there is anything else I can do for you please do not hesitate to reach out to me...

Albuquerque, New Mexico
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank Mike H
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Charlotte, NC, United States
Reviewed 2 weeks ago

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Thank matthG7166LP
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

New York
Reviewed 2 weeks ago via mobile

I do not recommend to visit this location! Unfortunately I stayed with my family for four days and it was a total nightmare. - fire alarm went off the first night at 1:30 am so all guests had to evacuate the building. Imagine Chicago winter night in your pajamas outside waiting for the fire department. - fire alarm went off...

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Helpful?
Thank Yokasta
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Thank you for taking the time to review your recent stay with us! I understand your frustrations completely, but want to ensure you that our fire alarm system is not faulty. The hotel and our system were put in place to comply with both local and state life safety system requirements. Our number one job is to ensure the safety...

Chicago, Illinois
Reviewed 3 weeks ago

Very peaceful quiet the room meet all my family needs I enjoy my stay the only downfall was no jacuzzi but I still enjoyed my stay it was clean the staff was very courtesy as well. I would recommend it!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank letacia
Mark-Schalla, General Manager at HYATT house Chicago/Naperville/Warrenville, responded to this review

Thank you so much for the great review of your recent stay with us! I'm so glad you enjoyed the accommodations and were able to spend some quality time with your family. Thanks again and we hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about HYATT house Chicago/Naperville/Warrenville

Address: 27554 Maecliff Drive, Warrenville, IL 60555
Region: United States > Illinois > DuPage County > Warrenville
Price Range: $121 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Chicago/Naperville/Warrenville 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hyatt House Chicago / Naperville / Warrenville Hotel Warrenville
Hotel Style:
#1 Family Hotel in Warrenville
#2 Business Hotel in Warrenville
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Chicago/Naperville/Warrenville staff and other travellers.
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LAFAYETTE
3 months ago
over a year ago
loretta77
over a year ago

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Questions? Get answers from HYATT house Chicago/Naperville/Warrenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high floor is nice”
 of 5 bubbles Freq_Traveler_101, 17 Sep 2016 | Read review
“top floor is most quiet”
 of 5 bubbles Lasrman, 18 May 2016 | Read review
“Stay in a one room suit. Be aware that if you choose a studio these are very small rooms.”
 of 5 bubbles netoman, 8 May 2016 | Read review
“ask for a room on 3rd floor,quiet”
 of 5 bubbles midgeo2, 17 Apr 2016 | Read review
“Rooms at the end of the hall are the best as you do not have anyone walking past your room--we try to get this room wherever we stay!”
 of 5 bubbles debrad28, 25 Dec 2014 | Read review
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