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Holiday Inn Express Hotel & Suites Waukegan

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Holiday Inn Express Hotel & Suites Waukegan
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122 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Waukegan
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Showing 120: English reviews
Mumbai (Bombay), India
Reviewed 15 August 2015

It was an absolute pleasure staying in Holiday Inn & Suites A nice place to stay for the money. room was comfortable. Everything is available within the reach. Restaurants & shopping are within the reach. The room was nice and clean and comes with free wifi. The pool area was nice and clean too. The breakfast was ok but did...

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Helpful?
Thank sridhardontha7
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Sridhadontha7, We are very excited to know that you enjoyed your stay and that we have provided a memorable stay experience. Our team is committed in providing a comfortable stay for all our guests and we thank you for taking the time to let us know that we have met, if not exceeded your expectations. We believe that the...

Reviewed 25 July 2015 via mobile

First, I'll say off the bat that the staff that is here is really trying their best. But one person behind the desk is not nearly enough to handle all the guests and issues - lost reservations, people who were not supposed to be checked out were, and non working refrigerators. And, this was just what I witnessed. I was...

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Helpful?
Thank ebcarroll
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear ebcarroll, Thank you very much for sharing your experience from your recent stay with us. We are glad to know that you appreciated the efforts of our staff to provide your requests. However, we were concerned that you noticed our hotel to be understaffed and we apologize for any inconvenience this may have caused you. Rest assured, we will...

Reviewed 19 July 2015 via mobile

Stayed here for a weekend for a local graduation. It was the middle of January and freezing but the staff and service at the hotel were warm and inviting. I was especially impressed by the graduation lunch they provided on the day-of for families who didn't have other plans. Clearly the staff is used to this and does their best...

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Helpful?
1Thank hoorayfarray
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear HoorayFarray, You truly warmed our hearts with your guest survey. We thank you for taking the time to complete this review. We are honored to have hosted you and your graduate on this very special occasion. We wish you and your graduate well and we hope to see you again soon. Until your next visit. Warm regards, Cecilia Kuhlman

Ann Arbor, Michigan
Reviewed 13 July 2015

Stayed over a weekend attending a local baseball tournament. Room was clean and had comfortable beds. Bathroom also very clean. Hallways were stained and obviously overused as many teams were there, and I get the feeling that there are many there during the season. Free breakfast had a very good selection.

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Helpful?
Thank sambra41
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Sambra41, We're happy to hear that you enjoyed your stay at the Holiday Inn Express & Suites Waukegan. You are correct, we do host a lot of teams specially in the summer and we are glad to be a part of such an exciting event for our families and their players. We hope you had a good turn out...

Oxford, Pennsylvania
Reviewed 1 July 2015

I have stayed in many Holiday Inn and Holiday Inn Express hotels over the years and this by far was the worst stay ever. Front desk staff was efficient but not friendly. A one hour late check-out was denied by the front desk. Hot tub had no pressure in jets, water was luke warm. Pool was extremely cold. Exercise room...

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Helpful?
Thank Oz K
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Oz K, We are truly disappointed to hear that we have failed to provide a positive check in experience and a hospitable welcome upon your arrival. We will definitely work on doing a better job in providing you and our future guests a positive first impression. We are looking at improving our fitness room options and have reached out...

southern california
Reviewed 12 June 2015

The HIE was nice, and clean. The breakfast was okay, the normal "extended continental breakfast". Always enjoy the pillows, I like soft, Hubby likes firm so we are both satisfied. The bed is a little too hard for me. My only other complaints are customer relations.It was raining the night we arrived. Asked for restaurant recommendations and was sent a...

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Helpful?
Thank carlysgran
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Carlysgran, We thank you for taking the time to let us know about your stay. We are sorry that we did not do a better job of providing you recommendations that are both good and within the immediate area. Our team have since your review been paying more attention to that and letting our guests know first about the...

Three Rivers, MI
Reviewed 11 May 2015

We stayed at this Inn while attending our grandson's graduation from Naval Boot Camp. The rooms, breakfast area and meeting rooms were very comfortable and clean, The staff was excellent and friendly. Keith, working at the front desk, was especially helpful and friendly and made our stay excellent. I would drive out of the way to stay here

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Helpful?
Thank papaw60
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Peacemaker1873, Thank you so much for your feed back. We work hard to ensure that our guests are comfortable and your kind words for Keith is a testament to his dedication and commitment, he will be thrilled to hear that you enjoyed your stay and that he had made a positive impact to your stay. Thank you for choosing...

Reviewed 10 May 2015 via mobile

We stayed at the Holiday Inn Express in Waukegan this past weekend while attending the PIR for our son at Great Lakes Naval Base. Highly recommend. The hotel is very clean and convenient proximity to the base. Rooms were clean and meeting room we reserved for one of the days worked out perfectly. Breakfast in lobby also very good and...

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Helpful?
Thank Peacemaker1873
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Peacemaker1873, Congratulations to you and your graduate! It is heart warming to hear that you enjoyed your stay and that we were a part of such a wonderful occasion. Keith would be happy to know how much you enjoyed your stay. Keith, like the rest of our team is all about taking care of our guests and providing a...

Chicago, Illinois
Reviewed 21 April 2015

While not overly fancy, this hotel, met the needs of our women's group very satisfactorily. The rooms were nice, with comfortable beds (with choice of pillows--soft vs. firm). There was a good continental breakfast in the hotel's great room, which also offered some hot foods, in addition to a nice selection of standard breakfast items. We had the use of...

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Helpful?
Thank kslim2014
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear KSlim, What a wonderful event to host, my team and I were delighted to be a part of it. Thank you for letting us know about your stay experience, we appreciate knowing that we have met if not exceeded your expectations. We hope to be your hotel of choice whenever you are in the Waukegan/Gurnee area. Until then, Thank...

New Windsor, New York
Reviewed 18 April 2015

We stayed here for my sons graduation. I picked it based on several favorable reviews and because it has a pool and a free breakfast. The rooms were very comfortable and the breakfast suited our needs just fine. They are very accommodating to the Navy families and even televised the graduation in the lobby for the guests who were not...

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Helpful?
Thank Maryp1122
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear MaryP1122, Thank you for taking the time to let us know what was good about your stay and what was not so "hot" about it. Your feed back is important to us and we have started minor improvements based on your review. We made the cleanliness a priority and we have called on our service providers to look into...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
This brand new Holiday Inn Express Hotel & Suites in Waukegan, Illinois is near Six Flags Great America and Great Lakes Naval Base.Our Waukegan hotel provides premium amenities and an ideal location off I-94 near the Gurnee Mills Outlet Mall, the Greenbelt Forest Preserve and the scenic Illinois State Beach Park. Your family will enjoy a comfortable stay at our Waukegan hotel near Six Flags Great America, one of the largest theme parks in the US. Our hotel in Waukegan also offers quick access to many other area attractions, like the Rink-Side Family Entertainment Center, Russell Military Museum and the Wildlife Discovery Center. Downtown Chicago is just 45 miles from our Waukegan hotel. Business travelers looking for lodging in Waukegan will be pleased by our Waukegan, IL accommodations, located near Amhurst and North Point Industrial Park and area businesses including CDW, Abbott, Baxter, Akzo Nobel and HSBC. Take advantage of our business services, which include three large meeting rooms, catering available. 24-hour business center and free high-speed, wireless Internet access for your convenience. During your stay at our smoke-free hotel near Six Flags be sure to enjoy the indoor pool, relaxing whirlpool, 24-hour fitness center and complimentary hot breakfast bar. Check out our great Waukegan hotel room deals and start planning your trip to the Great Lakes region today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Waukegan

Address: 611 Lakehurst Rd, Waukegan, IL 60085-6707
Region: United States > Illinois > Lake County > Waukegan
Price Range: $120 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Waukegan 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Waukegan
Holiday Inn Express Waukegan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Waukegan staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Waukegan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT let them put you in 107 or 109! If they do, request a move!”
 of 5 bubbles joeblitzflick, 14 Jul 2016 | Read review
“Avoid rooms # 1001, 1013 and 105”
 of 5 bubbles lsimione, 8 Apr 2016 | Read review
“quiet on both sides”
 of 5 bubbles J2776BVtomh, 31 Jan 2016 | Read review
“Choose lower floor if you are carrying breakfast to your room or making more than one trip.”
 of 5 bubbles gymdoggrams, 13 Jan 2016 | Read review
“Keep Looking!”
 of 5 bubbles beautiful3529, 3 Nov 2015 | Read review
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