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    Extended Stay America - Chicago - Westmont - Oak Brook

    855 Pasquinelli Dr, Westmont, IL 60559-1276
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (29)
    Room & Suite (16)
    Dining (1)
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    Overview

    • Excellent41%
    • Very good15%
    • Average8%
    • Poor16%
    • Terrible18%
    Travellers talk about
    “jasmine” (2 reviews)
    Free Wifi
    Free Parking
    2.5 Star Hotel
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    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 4 weeks ago

    This location has definitely improved in customer service over my nearly 2 year stay. Diana the manager and Katie at the front desk were great! There is a free grab and go breakfast by the front desk. The coffee definitely came in handy some days....More

    Helpful?
    Reviewed 24 January 2017 via mobile

    I enjoyed my stay. Diana and the staff were really friendly . I had no problems with my stay. I would highly recommend this place to anyway. They always give me coffee after breakfast hours I find that very accommodating since I work long hours....More

    Helpful?
    Response from Manager_11525, Manager at Extended Stay America - Chicago - Westmont - Oak Brook

    Thank you for taking the time to write a review of your stay. I'm glad that you received excellent customer service from our staff and that you would recommend our hotel based on the positive experience you had. The staff and I would like to...More

    Reviewed 21 January 2017 via mobile

    I can't understand how anyone could rate this place above 1 star. This place is horrible. I understand that you will give up some amenities when staying at a bargain hotel but you shouldn't have to give up cleanliness, comfort and health. The room I...More

    Helpful?1  
    Response from Manager_11525, Manager at Extended Stay America - Chicago - Westmont - Oak Brook

    Your review recently caught our attention. Please accept our most sincerest apologies on the condition of your room. The maintenance and cleanliness issues you endured are unacceptable. I will be working with our maintenance and housekeeping staff to fix these issues and to make sure...More

    Reviewed 4 December 2016

    first day, internet was working fine, around 4mb/sec speed. After 24 hours internet goes down to 0.2mb and you can't do much with it. when I called customer service they said complimentary internet is just to check emails. you need to pay extra for that....More

    Helpful?1  
    Response from Manager_11525, Manager at Extended Stay America - Chicago - Westmont - Oak Brook

    I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the cleanliness; however, we apologize that the internet services were inconsistent. In response to your feedback, I am reaching out to our internet provider...More

    Reviewed 8 October 2016 via mobile

    My boyfriend and I made reservations through orbitz to stay at extended stay America located on 655 pasquenelli drive, westmont, IL. Upon arrival we were informed that they could not check us in as they had over booked the rooms. We informed the lady in...More

    Helpful?1  
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Meeting Rooms
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$68 - US$98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (29)
    Room & Suite (16)
    Dining (1)
    Hotel & Grounds (19)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    elizabethannmccfra2
    I'm not sure if I want to stay there, yet? I'm asking because I need to travel by public transportation, & / taxis etc.& I want to stay somewhere safe, for a reasonable rate ,both near Gaelic Park,& Oakbrook mall,& other amenities in the area. Thank you.
    23 March 2017|
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    elizabethannmccfra2
    Is this place near Public Transportation, & is It near Gaelic Park & Oakbrook mall?
    23 March 2017|
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    Edgardo V
    Hi, I would like to know about the Sofa Sleeper in your Deluxe Suite room....What size is this Sofa Sleeper once converted into a Bed.....thx
    11 March 2015|
    Answer
    Response from SueH713_13 | Property representative |
    Hello, the pull out sofa in the deluxe rooms is a queen size. In addition, the bed in the room is a king size.
    0
    Votes
    Room Tips
    "Never go to this hotel! Never!!!!"
    Read review
    "Honestly no tips. Just avoid this place!!"
    Read review
    "The first floor in the back is pretty quiet even though it appears to be the area for people with animals."
    Read review
    "I don't think there is a bad choice in the whole place!"
    Read review